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Description
First Insight is a next-generation decision platform that allows designers, merchants and brand managers, buyers and marketing teams to answer key questions every day. First Insight engages consumers with digital surveys designed for the retail sector.
First Insight's digital platform (InsightSUITE), is used by retail leaders to drive growth and unlock value from their customers. Our solution collects no-party voice data from customers and combines it to create financial goals.
Why First Insight?
First Insight's digital engagement module allows you to engage prospects, customers, consumers, and employees through a simple, immersive, browser-based user interface.
Voice of the Customer software collects feedback via surveys, sentiment ratings, valuations and open comments. Enterprises can personalize the engagement by using their branding, incentives, and links from one platform.
Description
Our decision-making engine, powered by AI, streamlines the processes of testing, refining, and launching fresh tasks and surveys, which dramatically shortens the time required to obtain data and derive actionable insights. By providing the right context, we uncover the genuine motivations of consumers when making purchases, leading to a deeper comprehension of pivotal moments in their buying journey. Our extensive point of interest (POI) database is continuously updated, featuring details like operational hours, average wait times, and geofencing parameters that are often unavailable from other sources. Since the onset of the pandemic, Premise has amassed over 150 million data points, playing a vital role in supplying information on mask-wearing, adherence to quarantine measures, and other critical data that supports both public and private entities in their pandemic-related strategies. Additionally, Premise’s advanced market intelligence platform combines machine learning with human insight, facilitating the collection and analysis of real-time data from a reliable and well-curated global network, thereby enhancing decision-making capabilities across various sectors. This innovative approach not only improves responsiveness but also empowers organizations to adapt swiftly to changing market dynamics.
API Access
Has API
API Access
Has API
Integrations
Testable
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
First Insight
Country
United States
Website
www.firstinsight.com
Vendor Details
Company Name
Premise
Founded
2012
Country
United States
Website
www.premise.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Predictive Analytics
AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis
