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support

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Description

First Insight is a next-generation decision platform that allows designers, merchants and brand managers, buyers and marketing teams to answer key questions every day. First Insight engages consumers with digital surveys designed for the retail sector. First Insight's digital platform (InsightSUITE), is used by retail leaders to drive growth and unlock value from their customers. Our solution collects no-party voice data from customers and combines it to create financial goals. Why First Insight? First Insight's digital engagement module allows you to engage prospects, customers, consumers, and employees through a simple, immersive, browser-based user interface. Voice of the Customer software collects feedback via surveys, sentiment ratings, valuations and open comments. Enterprises can personalize the engagement by using their branding, incentives, and links from one platform.

Description

Omnilytics propels retailers beyond their rivals by providing in-depth and actionable insights that enhance decision-making processes. In a landscape that grows more competitive and where consumers are increasingly knowledgeable, many once-prominent retailers have faced challenges in recent years due to these shifting dynamics. The power has shifted from brands to consumers, who now dictate market trends. Without reliable market data, retailers often rely on guesswork for crucial decisions. The brands that thrive will be those capable of identifying early signs of trends, responding swiftly, and fulfilling customer needs ahead of their competitors. We are dedicated to pushing the limits of technology to revolutionize the retail sector. Our team, comprised of seasoned professionals including merchandisers, buyers, brand managers, and analysts, possesses firsthand experience of the industry's demands. We take pride in collaborating with some of the most innovative and leading retailers around the world, striving to ensure they remain at the forefront of the market. By leveraging our expertise, we help clients navigate the complexities of retail and achieve sustained success.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Custom Pricing
Free Trial No 
Free Version Yes 

Pricing Details

$7 per week
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

First Insight

Country

United States

Website

www.firstinsight.com

Vendor Details

Company Name

Omnilytics

Founded

2014

Country

Singapore

Website

omnilytics.co/omnilytics-overview

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration No 
Data Matching No 
GDPR Compliance Yes 
Personalization No 
Predictive Modeling Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Predictive Analytics

AI / Machine Learning Yes 
Benchmarking Yes 
Data Blending No 
Data Mining Yes 
Demand Forecasting Yes 
For Education No 
For Healthcare No 
Modeling & Simulation Yes 
Sentiment Analysis Yes 

Alternatives

Alternatives