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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Implement a personalized greeting that plays a pre-recorded message, allowing callers to select from various options to reach the specific extension they need. While they wait for a representative to become available, callers will enjoy music on hold, ensuring a pleasant experience. Professional greetings for both auto-attendants and outgoing voicemails will enhance your business's image, adding a polished touch. If you're unable to be in the office, set up an extension that rings directly to your mobile phone for convenience. Do you operate an office in New York while catering to clients in Europe? We can provide you with a European phone number for seamless communication. Utilize the Internet to effortlessly send and receive faxes, with a user-friendly setup that allows you to access your faxes from any location. Transform your smartphone into an extension of your office phone, enabling you to stay connected to your workplace from virtually anywhere in the world. Equip your sales team with calling codes to facilitate communication and make international calls directly from their cell phones. This way, your sales team can effectively take the office with them as they travel. With these tools, managing your business communications has never been easier or more efficient.

Description

Setting up the system is straightforward and it accommodates a variety of phone models and service providers while seamlessly integrating with existing central systems. You can effortlessly handle all your phone communications using a user-friendly and visually appealing platform. Each incoming call can be directed to the most suitable person or agent at the right time, ensuring efficient communication. The online control panel allows for easy recording, monitoring, and listening to all calls made within your organization. You can create an unlimited number of call routes, giving you flexibility in managing them through the back office. Additionally, you can customize messages for automated attendance based on extension numbers, times, or caller identification. Incoming calls can be redirected to predetermined numbers, and when lines are busy, calls can be queued while retaining the caller's information for future reference. Another noteworthy feature is conference calling, which enhances connectivity by allowing three or more individuals to connect simultaneously, ultimately saving you both time and resources. This comprehensive system streamlines communication processes and enhances overall operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cisco Secure Cloud Analytics
Comcast Business VoiceEdge
Cox Business IP Centrex
Descartes Fleet Management
Microsoft Entra ID
MySQL
Obihai
OptimumHQ
PostgreSQL
SQL Server
SQLite
Salesforce
Verizon Cloud

Integrations

Cisco Secure Cloud Analytics
Comcast Business VoiceEdge
Cox Business IP Centrex
Descartes Fleet Management
Microsoft Entra ID
MySQL
Obihai
OptimumHQ
PostgreSQL
SQL Server
SQLite
Salesforce
Verizon Cloud

Pricing Details

$49.99 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ITP

Country

United States

Website

www.itpvoip.com/voip_plans.aspx

Vendor Details

Company Name

ORBCOM

Founded

2002

Country

Portugal

Website

orbcom.pt/our-products/orbox/

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Alternatives

Alternatives