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Average Ratings 0 Ratings

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ease
features
design
support

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Description

"INSTANTInsight" is a native app for tablets that allows restaurants, hotels, fitness centers, retail shops, etc. to measure customer satisfaction using touch screen tablets. These tablets are displayed at service counters, lobby areas and offices, as well as in entrance halls. The app can be downloaded for free on the Google Play™, and provides access to our "ONE-click On-Site Survey System". Your customers can instantly share their feelings about your products and service by tapping stars or smiling faces on a tablet screen. Two languages simultaneously displayed the survey.

Description

Movate provides end-to-end customer clustering, deeper insights into customer sentiments and buying behavior, and customer satisfaction-levels to help drive business success. Other offerings include Churn Analytics and CX Improvements (CSAT/NPS), Operational Excellence, Productivity improvement, and Churn Analytics. Our platform, powered by AI, helps brands understand the details of customer lifecycles. Data from diverse sources is analyzed and filtered to provide service providers with actionable insights. They are useful in analyzing customer churn and buying patterns, CX improvements (CSAT, NPS), customer sentiments, and satisfaction levels. This data is now available to brands and organizations. They can make changes in many areas of their business. These insights are applicable across all business functions. The platform uses a variety data sets, including customer satisfaction data, support logs data, and buying patterns in terms recency, frequency, as well as monetary values.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

SOAtest

Integrations

SOAtest

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pulse Solution

Founded

2014

Country

Switzerland

Website

www.pulse-solution.com/Home/Products

Vendor Details

Company Name

Movate

Founded

1996

Country

United States

Website

www.movate.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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