Helios CX Description
Helios serves as a platform focused on customer experience and account health, specifically tailored for B2B enterprises that require an efficient and ongoing method to gauge client sentiment. Through Helios, organizations can automate the distribution of transactional surveys, conduct NPS and CSAT initiatives, and gather insights at various points in the customer journey. The platform consolidates all feedback, assesses customer sentiments, and promptly identifies potential risks and opportunities.
More than just a dashboard tool, Helios equips commercial and customer experience teams with actionable insights, enabling them to pinpoint at-risk accounts, grasp essential factors contributing to customer dissatisfaction, and recognize key moments where upselling or retention strategies can be effectively implemented. By utilizing Helios, businesses aim to minimize churn, enhance their relationships with clients, and expand revenue streams from their current customer base, ultimately fostering a healthier business ecosystem.
Helios CX Alternatives
SurveyLegend
SurveyLegend is the next generation of online surveys -- engaging, platform-independent, & beautiful. We empower individuals and companies to create beautiful, mobile-friendly surveys.
You can create stunning surveys, forms and polls, polls, voting and questionnaires, NPS customer satisfaction, customer experience surveys, employee satisfaction surveys... using your computer or tablet. You can also customize the look of your survey with eye-catching graphics that are informative.
Drag and drop is all you need to create questionnaires.
It's never been easier to listen to customers, measure employee satisfaction, manage client experience, and maintain student & employee engagement.
SurveyLegend is used by thousands of people all over the globe, including amazing companies like L'Oreal and Universal, Harvard, Greenpeace and Airbnb, as well as individuals and start-ups like CocaCola, Roche, Sony, Universal, Harvard, Greenpeace and Greenpeace.
Learn more
Sogolytics
Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems.
SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES.
SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.
Learn more
Delighted
Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback.
Customer feedback can be incorporated into your business strategy within minutes, not weeks.
Easily customize NPS, CSAT and CES survey templates in Delighted
- Send surveys directly to customers via email, SMS text, in app, or link URL.
- Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more
- Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports.
- Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference
Learn more
Helios
Helios serves as a Docker orchestration platform designed for the deployment and management of containers across a wide array of servers. It offers both an HTTP API and a command-line interface, enabling users to interact seamlessly with the servers that host their containers. In addition, Helios maintains a record of significant events within your cluster, capturing details such as deployments, restarts, and version updates. The binary version of Helios is specifically compiled for Ubuntu 14.04.1 LTS, though it is also compatible with any platform that supports at least Java 8 and a current version of Maven 3. Users can utilize helios-solo to set up a local environment featuring both a Helios master and agent. Helios adopts a pragmatic approach; while it may not aim to address every problem at once, it is committed to delivering solid performance with the features it currently offers. Consequently, certain functionalities, like resource limits and dynamic scheduling, are not yet implemented. At this stage, the focus is primarily on solidifying CI/CD use cases and the related tools, but there are plans to eventually incorporate dynamic scheduling, composite jobs, and other advanced features in the future. The evolution of Helios reflects its dedication to continuous improvement and responsiveness to user needs.
Learn more
Integrations
No Integrations at this time
Company Details
Company:
Helios CX
Year Founded:
2025
Headquarters:
Peru
Website:
www.cxhelios.com
Media
Recommended Products
Earn up to 16% annual interest with Nexo.
Generate interest, access liquidity without selling, and execute trades seamlessly. All in one platform.
Geographic restrictions, eligibility, and terms apply.
Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Live Rep (24/7)
Online Support
Helios CX Features and Options
Helios CX User Reviews
Write a Review- Previous
- Next