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Description

Uncover the essential elements that drive your members' involvement and deepen your understanding of your membership community like never before. What unites your audience, whether they are spectators, fans, or local members? By examining your community data, you can pinpoint significant membership patterns and trending topics. We will assist you in making sense of your findings to produce actionable and relevant outcomes. Allow us to provide insights into the desires, needs, and behaviors of your community, enabling you to develop effective strategies for engaging and nurturing your members and supporters. Our team of specialists and customer success advisors will guide you in formulating the right inquiries and interpreting your findings in a constructive and relatable manner. With our intuitive survey builder, your members will interact through a chat-like interface, enhancing their experience and boosting response rates significantly. This approach not only fosters better communication but also strengthens the relationship between your organization and its members.

Description

Effortlessly generate insightful survey questions by scanning your website in just seconds. Our innovative AI tool analyzes your site to create relevant survey inquiries, which can be embedded seamlessly into any platform. With Evo, our intelligent chatbot, automated follow-ups with customers become a breeze. Explore the responses, results, and actionable insights that emerge from your surveys. Evo methodically scans your website to recommend customized questions tailored to your needs, aligned with industry standards and best practices. You can integrate these surveys smoothly into your existing customer interactions. The AI-driven platform, TheySaid, goes a step further by probing deeper and asking personalized follow-up questions in real-time, enhancing customer engagement at the moment they are most receptive. With conversational follow-ups that feel organic, Evo facilitates ongoing dialogue to uncover richer insights. Analyze survey responses through AI-generated summaries, allowing us to identify recurring themes that require your attention. Additionally, we will help you pinpoint essential action steps to improve your services while also assessing customer satisfaction on an account-by-account basis. By leveraging this technology, you can enhance your understanding of customer needs and drive meaningful changes in your approach.