Alternatives to TheySaid

Trusted by over 25 million users worldwide, Jotform is an all-in-one platform that simplifies data collection, workflow automation, and online sales, all without coding. With Jotform’s drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, contact information, payments, appointments, and e-signatures with ease. Choose from over 10,000 templates for everything from feedback surveys to registration forms, or build your own from scratch. Jotform's advanced features, such as conditional logic, autoresponders, and over 200 integrations, further streamline processes. In addition, Jotform's AI-powered Agents offer real-time customer support by guiding users through the form submission process, answering questions, and ensuring a smooth experience, all while reducing the need for manual intervention. With Jotform’s Store Builder, you can also set up an online store, sell products, services, and subscriptions, collect donations, and receive payments through 30+ supported payment gateways. Finally, Jotform’s tools like Approvals, PDF Editor, and Report Builder help businesses transform collected data into actionable insights and automate workflows for even greater efficiency.

SurveyLegend is the next generation of online surveys -- engaging, platform-independent, & beautiful. We empower individuals and companies to create beautiful, mobile-friendly surveys. You can create stunning surveys, forms and polls, polls, voting and questionnaires, NPS customer satisfaction, customer experience surveys, employee satisfaction surveys... using your computer or tablet. You can also customize the look of your survey with eye-catching graphics that are informative. Drag and drop is all you need to create questionnaires. It's never been easier to listen to customers, measure employee satisfaction, manage client experience, and maintain student & employee engagement. SurveyLegend is used by thousands of people all over the globe, including amazing companies like L'Oreal and Universal, Harvard, Greenpeace and Airbnb, as well as individuals and start-ups like CocaCola, Roche, Sony, Universal, Harvard, Greenpeace and Greenpeace.

Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference

Software for enterprise survey in 150 countries. You can conduct insightful surveys and get actionable feedback. Monitor employee experience (EX), customer experience (CX), and engagement. Close the loop using shareable reports, dashboards and alerts. The first step is collecting data. The real value lies within the efficiency of reporting. We provide real-time reporting to help you spot trends sooner and gain deep insight into your organization to improve processes. Once you have completed your report, share it with others. You can create different share links with different filters depending on what you want viewers see based on your operational data, hierarchy, and organization. Integrate with Slack and Zendesk API, CRM, CRM, and more. Unlimited users, works in 49 languages. L'Oreal and Toyota are some of the clients. Allegiance Bank, Sony and the Government of Canada are others.

A prominent player in the realm of survey solutions, responding to 20 million inquiries each day. Maintain a competitive advantage by genuinely grasping your customers' perspectives. Customer satisfaction surveys enable you to engage with individuals across various interaction points, revealing their desires, needs, and expectations. Discover the effectiveness of your strategies and areas needing improvement directly through employee feedback. Assess workforce satisfaction, perform comprehensive reviews, or distribute compliance assessments. Regardless of your role, be it in HR or as a team leader, employee surveys provide the insights you require. Gain access to global opinions at your convenience—market research surveys simplify the process of gathering feedback from both current and potential customers, evaluating concepts, and measuring brand recognition. Become part of the 98% of Fortune 500 companies that trust SurveyMonkey for data powered by the people. With the ability to analyze trends and preferences, you can make informed decisions that lead to greater success.

SurveyOL is professional, efficient, and simple. It provides cutting-edge feedback and communication technology that was once only available to large companies. You can choose from many question types, including multiple choice, image choice, dropdown, textbox, comment box, NPS, star rating, slider, grid, ranking, uploads and more. You can download more than 100 survey templates as a foundation for your custom surveys. SurveyOL allows you to choose from a variety of color themes and can be customized with different fonts and styles. Your response rate can be increased by sharing your surveys via the web, QR code and social media. Its robust analytical tools and real-time responses will allow you to meet your budget and timeline expectations. It is easy to export survey results to Excel Word, Word, PowerPoint, or PDF. SurveyOL allows you to make better decisions.

Duonut goes beyond a standard survey by actively engaging customers through automated follow-up questions that are generated in real-time after training the AI with your URL or internal documents. You can seamlessly integrate it into your product flow or landing page, allowing for AI-generated summaries that capture the insights from user responses effectively. This innovative tool enhances customer interaction and provides valuable feedback that can inform business decisions.

Software for business leaders and consultants! You can create and deploy any type or professional survey. Engage employees and teams in order to get their feedback and improve performance. Find out what customers have to say and share it with others. NPS can be used to measure customer loyalty to a brand, company, product, or service. 360-degree feedback is used to assess how leaders are perceived, identify their strengths and determine their development needs. Listen to others, brainstorm and come up with new ideas. To gain a deeper understanding about markets and potential customers, conduct research. Survey experts are available 24 hours a day to provide advice and support.

Enhancing customer satisfaction requires actively seeking and responding to their opinions and suggestions. Utilize metrics such as NPS (Net Promoter Score), CSAT, CES, or create your own tailored inquiries. You can conduct a one-off survey, establish ongoing assessments, or gather insights from specific transactions. Effortlessly collect employee feedback on a large scale and create instant reports for your team with just one click. Implement surveys focused on Candidate Experience, Employee Satisfaction, Training Evaluations, Knowledge Assessments, and much more. Optimize the user experience and functionality of your website, application, or product. You can independently launch website surveys without needing IT support and receive prompt feedback on your product inquiries within hours of deployment. Test the viability of your product or service concepts, gain valuable insights into your target demographic, and gather opinions on your ideas. Explore deeper analysis through advanced segmentation techniques. Engage users with voting options, knowledge assessments, psychological tests, forms, and quizzes designed for educational or healthcare contexts. With Startquestion, you will receive comprehensive support throughout every phase of your project, ensuring a thorough approach to gathering insights.

Software for User and Customer Feedback. Qualaroo Nudges™ allows you to survey your website visitors. Qualaroo makes it simple to survey specific users while they are looking at your brand, product, or service. Get actionable insights about your visitors based on their location on your site, their history of visits, and how much they have paid. You can choose from pre-made questions and templates, or create your own. For a more personal touch, customize Nudges with your company branding and colors. Because Qualaroo answers are instantaneous and provide context, they are 10x more valuable that email surveys. The responses to questions that you ask directly on your website or app are more valuable. You can pinpoint the exact time and target audience for your survey. Target customers based upon specific actions, behavior patterns, events and locations.

Leverage personality assessments and knowledge-based quizzes to effectively generate and categorize your leads. By designing and distributing engaging conversational surveys, you can achieve completion rates that exceed 35%. Offer meaningful tools like business calculators or interactive product suggestions to provide value to your audience. Focus on asking relevant questions, which will enhance your data collection through a straightforward yet impactful approach. Engage your audience by utilizing live polls, quizzes, and Q&A sessions, whether in-person or during virtual meetings, to cultivate higher-quality leads. Enrich your content with interactive resources that captivate users and drive traffic to your website. Harness customer feedback and valuable insights to refine your offerings. Enjoy an intuitive and seamless interface that unlocks a world of possibilities. Create intelligent quizzes, polls, and surveys in just a minute, and effortlessly embed and share your interactive content without needing coding expertise or additional features. Foster interaction with your audience during live events, encouraging them to participate and become prospective leads. Establish a crowdsourcing platform that not only collects data but also builds community engagement. By implementing these strategies, you can significantly enhance your outreach and lead generation efforts.

Medallia allows users to engage in thoughtful and systematic ways through targeted surveys that are both digital and traditional. Our easy-to-implement survey solutions will ensure that you are gathering relevant and actionable data to make measurable customer impacts. Medallia's AI technology uses machine-learning to analyze structured and unstructured customer survey data. It can uncover sentiment, predict behavior, identify commonalities, and recommend actions to improve customer experiences. Create the most effective surveys to improve customer journeys. You can quickly manage innovation and change in every aspect of your experience management program, from design to emails, questions, and translations. Medallia surveys enable you to

The fastest and simplest method to collect valuable insights from both your customers and team members is now at your fingertips. You can begin within minutes and join the ranks of thousands of organizations that are refining their customer interactions and employee satisfaction. Instantly gather feedback through a tablet or a dedicated device, even when offline. This system provides the versatility to collect information in various settings, whether you’re seeking customer opinions, attracting leads at a trade show, conducting on-location market analysis, or performing an onsite evaluation. Dispatch timely, personalized email surveys to gauge the sentiments of your customers and staff alike. Monitor essential experience metrics such as NPS, eNPS, CSAT, or customer effort score effortlessly. Leverage SurveyKiosk, a comprehensive and scalable solution that captures immediate feedback at critical moments throughout the customer journey. By understanding the reasons behind customer and employee satisfaction or dissatisfaction, you can make informed improvements that drive success. Embracing this approach will empower your organization to adapt and thrive in a competitive landscape.

Alchemer provides the ideal customer, market, and employee feedback solution for any company that has outgrown SurveyMonkey or doesn't want the expense and complexities of Qualtrics. The Alchemer Platform is the fastest, easiest, most effective way to close the feedback loop with your customers and employees. Now you can collect the best feedback with Alchemer Survey and Alchemer Mobile and close the loop with Alchemer Workflow.

Kick off your survey creation journey effortlessly with over 100 expertly crafted templates that are sure to grab your customers' attention. Design visually captivating surveys that are irresistible to participants, all using our complimentary online survey tool. Join a community where more than 50,000 surveys have been produced and where over 4 million individuals have provided their insights. Our platform encompasses a variety of survey types, including scored surveys and forms, allowing you to leverage NPS surveys to evaluate your performance and enhance your decision-making process. Experience the easiest method to create online quizzes, with a library of over 100,000 quizzes that have attracted 50 million quiz participants. You can pose inquiries to your site visitors without them needing to navigate away from your page, making data collection fast and hassle-free. Benefit from a selection of 100+ pre-designed survey templates with our free online survey builder, ensuring you always pose the right questions at the most opportune moments with access to over 1,000,000 ready-made survey questions. To elevate the engagement level of your surveys, incorporate various question formats such as multiple-choice, NPS, checkboxes, rating scales, text boxes, and many more. Enhance the visual appeal of your surveys by integrating logos, themes, and images, ensuring they capture attention and encourage participation effectively. By tailoring your surveys in this way, you can significantly improve the quality of feedback you receive.

NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.

Refiner is a customer satisfaction tool that was specifically designed for SaaS, eCommerce, and Membership sites. Our simple and elegant survey widgets allow you to ask your customers any question they may have while they use your product. They will be able to do it on their own brand and at the right time. Refiner seamlessly integrates with your existing marketing and sales strategies. Our integrations make it possible to seamlessly sync survey results to the tools that you already use in real-time. Your CRM, email marketing automation platform or Excel. Refiner allows you to get to know your users, their needs and how you can help them reach their goals. Get started today for free and increase conversions and retention rates by obtaining better customer data.

Developing online surveys, forms, and questionnaires allows you to gather and analyze data effectively, providing you with the insights needed for informed decision-making. Our platform is trusted by a diverse range of users, including students, non-profits, corporations, and government entities, who rely on it daily to capture and utilize data. SmartSurvey is equipped with a variety of features designed to facilitate quick and easy respondent engagement while gathering feedback and opinions. Each plan offers unlimited surveys, a collection of pre-designed templates, and an extensive selection of question types to choose from. For those on paid plans, advanced question types and logic are included, while enterprise options come with pre-configured customer experience inquiries, comprehensive dashboards, and customizable variable features. Enhance the visibility of your surveys with robust built-in distribution tools, and all plans allow for unique links to be created for sharing, sending, and monitoring surveys, which can also be embedded within your website. Additionally, business plans and higher tiers provide the ability to send and track survey invitations through our integrated email service, ensuring you maximize your outreach and engagement. With these comprehensive tools, you can efficiently collect valuable insights that drive your organization's success.

Encourage customer loyalty by exploring the aspects they cherish most about your brand while being attentive to their future desires. Identify fresh avenues throughout the customer journey that may expose unmet needs, ensuring you capitalize on every potential opportunity. By leveraging insights gained from current customer surveys, you can effectively replicate success and captivate new audiences. IntouchSurvey™ offers multi-location businesses the tools to gauge their brand's performance across all locations. Utilize sophisticated predictive analytics to determine which customer experience initiatives yield the most significant effects on your key performance indicators. Create virtually limitless custom workflows designed to improve reporting, streamline operations, and prompt valuable proactive measures, ultimately fostering a stronger connection with your customers. This proactive approach can significantly enhance overall customer satisfaction and retention.

Design stunning surveys that can triple your response rates and monitor answers in real-time for immediate insights through automatically generated charts. Organizations that regularly engage in customer surveys tend to experience higher earnings, reduced marketing expenses, and outperform their rivals in the market. With doopoll, you can achieve 3-4 times more feedback from your audience, while also facilitating an easy platform for your team to share their thoughts. By default, doopoll ensures anonymity, allowing you to accurately gauge the true sentiment within your organization. Tired of boring webinars? You'll provide a refreshing experience with engaging real-time voting options that are both easy and enjoyable for participants. Utilize our expertly crafted survey templates tailored for customers, employees, and webinar attendees alike. Work collaboratively with your colleagues to create, oversee, and evaluate your survey in real-time, while also generating QR codes for seamless access at events—just point a phone camera to join the survey effortlessly. This streamlined approach not only enhances participation but also enriches the overall feedback process.

Press’nXPress is a journey-based experience management platform that helps companies deliver a first-class customer experience by monitoring customer satisfaction in real-time. The Press’nXPress cloud platform enables companies to capture customer feedback through the modern and complex customer journey and everywhere the customer is, including physical, digital, social, and voice channels. Ask the right questions at the right time in point of service such as website, checkout, cashier, exit, cafeteria, lobby, gym, post-transaction, or after-call. Utilize omni-channel feedback collectors: Kiosk, Website, SMS, Email, QR, IVR, App, Business online review. The Press’nXPress powerful artificial intelligence (AI) and machine learning (ML) engine operate fully automated to dig deeper into customer journeys and detects experience gaps. With ready to use CX Insights Dashboard explore action-oriented insights overall touchpoints and in real-time to optimize customer experiences.

Affiniv is an innovative platform designed to enhance customer experiences by enabling businesses to gather feedback through NPS, CSAT, and general customer surveys, while utilizing AI for in-depth analysis and actionable insights that drive growth. With our solution, users can effortlessly create surveys, distribute them via various channels such as Email, WhatsApp, and Web-Embed, and then interpret the collected data on our intelligent dashboard. Companies leverage this valuable feedback to refine their current offerings, brainstorm ideas for new products, and transform dissatisfied customers into enthusiastic supporters. Affiniv stands out for its affordability and user-friendly design, complemented by personalized onboarding assistance. As a bootstrapped SaaS organization, we are dedicated to delivering a top-notch product that prioritizes exceptional customer experience for our diverse global audience, fostering lasting relationships and continuous improvement.

Qwary offers a straightforward, no-cost, and impartial platform for posing questions. By facilitating feedback collection and data analysis, it empowers users to make well-informed decisions through an effective survey tool. This platform enables brands to achieve unprecedented data-driven insights, enhancing customer satisfaction and optimizing the overall customer experience. Additionally, Qwary integrates seamlessly with your entire operational ecosystem, allowing for centralized access and management of all survey data. You can easily connect it with platforms like SalesForce, HubSpot, Zapier, Google, among others, ensuring a comprehensive data management solution. With Qwary, organizations can transform their data into actionable insights, ultimately driving better outcomes.

Designing a survey to gather the necessary information can be an enjoyable and straightforward task. With BlueX, users have the freedom to craft surveys tailored to their preferences. Embracing new survey tools doesn't have to be a challenge; BlueX is designed to mirror the interfaces of popular web applications, ensuring you feel comfortable during the survey creation process. Its user-friendly tool tab offers a consistent experience similar to the applications you frequently use. Enjoy practical features like save & continue options, a progress bar, and the opportunity to review responses prior to submission, all within a responsive design. Elevate your survey analytics by integrating interactive reporting elements directly into your questionnaires for deeper insights. You can start building the surveys you envision without getting trapped in extensive documentation or tutorials. BlueX empowers you to create surveys ranging from the simplest five-question formats to intricate 50-question layouts that include advanced functionalities like conditional branching, piping, or randomization. Whether your needs are straightforward or complex, BlueX is versatile enough to accommodate them all, making it an ideal choice for any survey creator.

Sphinx iQ 3 serves as a user-friendly and effective multi-channel survey tool designed to assist you throughout all phases of your projects, from crafting questionnaires to analyzing and communicating results. By integrating both quantitative and qualitative data visualization techniques, Sphinx iQ 3 enables your data to convey a comprehensive and detailed view of your findings. This innovative solution empowers you to maximize the insights gained from your studies and informs your decision-making process. You can personalize your invitation messages and create customized forms, adjusting elements such as design, question quantity per page, question types, and thank-you messages. Enhance your surveys by strategically scripting your forms with conditional questions and referrals, ensuring that you pose the right questions to the appropriate respondents. Additionally, Sphinx iQ 3 allows for the distribution of dynamic and interactive questionnaires that are optimized for various devices, including computers, tablets, and smartphones, thereby enhancing the user experience through responsive design. Ultimately, this versatility ensures that you can engage your audience effectively, leading to more insightful data collection and analysis.

Bring your product evaluations to life by incorporating video and text feedback from genuine customers. Start by defining the metadata of your survey, including the type of questionnaire and whether video or text responses are required. After detailing the product you wish to review, you can send as many invitations as needed to your user base. Once you've collected the desired number of responses, you can either create a video for each individual reviewer or compile the responses into one comprehensive video, depending on your preferences. Utilizing video surveys enhances your understanding of customer sentiments far beyond what traditional text surveys can offer. We organize feedback into positive and negative categories through sentiment analysis, ensuring a clear view of customer opinions. Participants can easily respond via our app or web platform, which are designed for seamless compatibility. Our services prioritize security from the outset, effectively preventing any unauthorized access to your data. With this innovative approach, you can truly connect with your customers and gain valuable insights into their experiences.

With Cloud4Feed's versatile feedback collection methods, businesses can tailor the channels used for gathering customer insights based on various touchpoints, leading to an increased volume of feedback. By adjusting the frequency of feedback requests according to the processing times at these touchpoints, companies can avoid bombarding customers with too many surveys at once. Implementing validity periods for feedback submissions ensures that responses remain relevant and timely. Additionally, businesses can set up reminders for customers who have not yet provided their opinions, making the process more engaging. This enables customers to express their expectations regarding the brand or store, share their thoughts on the store's ambiance, and voice any specific requests about the products or services offered. In the automotive industry, for instance, feedback is systematically collected at multiple contact points, allowing management to act on the insights gathered effectively. Moreover, the most suitable communication channel is identified for customers who have recently received service, ensuring prompt outreach. This proactive approach not only enhances customer satisfaction but also fosters a culture of continuous improvement.

SightMill offers Net Promoter Score (NPS), survey software that helps organizations listen to customers and collect, analyze, and respond to customer feedback in order to improve their products and services. SightMill can be used by global multinationals and startups to provide flexible customer feedback and employee engagement solutions. It offers great value, is easy to use, and has a team that will help you get started. Send feedback surveys via email, SMS, or at training events. Automate the process by linking SightMill with your CRM or helpdesk system. Multilingual support for international organizations. Start gathering feedback right away with a free trial.

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

SatisMeter can identify unhappy customers via email, mobile apps, and web. SatisMeter, a revolutionary multi-channel platform, improves customer retention through in-app feedback. It uses the Net Promoter System (NPS), Customer Effort Scores (CES), and CSAT. It is a must have tool for web and mobile app developers, growth hackers, marketers, and mobile app owners. The average response rate is up to 35% thanks to the unobtrusive, lightweight survey pop-up. It is used primarily to reach unhappy customers, prevent churn, leverage the power of customer advocates, and validate product priorities. Segment.com makes it easy to add the survey to your existing application. We handle all the targeting.

Get insights into the most important touchpoints in the customer journey. Take the necessary actions to improve customer satisfaction. To identify potential bottlenecks and improve customer service, measure every interaction with customers. Measuring the willingness of customers and colleagues to recommend your products or services. Identify the most pressing issues and prioritize your actions. You can measure the ease of your product or service experience. Identify the frictions and make it easy. Customers feel different every step of their journey. It is not enough to get feedback once a month. You can identify the most affected touchpoints easily if you collect feedback after each transaction. You can use text analysis to analyze the open-ended feedback from that touchpoint and discover the reason behind friction.

Allswers transforms subjective views into actionable business insights, serving as an experience management platform designed to enhance decision-making through real-world data. By generating impactful surveys, it not only fosters stronger customer and employee loyalty but also assesses the effectiveness of various processes. We assist in crafting surveys that yield distinctive insights into the experiences of your most vital stakeholders. Our solutions focus on quantifying the value of your company's processes while automating the monitoring of customer interactions for a better grasp of their behaviors. Additionally, we help you assess the attributes, benefits, and values that consumers link to your brand. Managing employee engagement is also a priority, as it can significantly elevate productivity levels. We keep track of quality indicators to ensure compliance with established standards. Experience management is key in pinpointing growth opportunities, and we streamline tasks by creating automatic workflows and integrations that facilitate valuable insights. Ultimately, Allswers empowers organizations to harness feedback effectively and drive continuous improvement.

FanExam's NPS® tool offers an exceptional method for reliably assessing customer satisfaction and gathering valuable insights on your platform. It efficiently conducts surveys among your customers and generates detailed reports based on their feedback and scores. We ensure that the surveyed individuals are tracked, guaranteeing that your customers' voices are heard. FanExam strategically employs NPS to pose the most relevant questions to your site visitors at pivotal moments, specifically while they engage with your website. This approach enables you to truly understand your customers' perspectives. With the implementation of FanExam on your site, you will establish a continuous, systematic channel for customer feedback, available around the clock. This invaluable resource can help inform your business decisions and enhance the overall customer experience.

Utilize essential metrics and data derived from various domains, such as sales, marketing, accounting, human resources, and project management, to make critical decisions; combine this with stakeholder feedback to comprehend the "what" and "why" behind your business data using AI. By leveraging these insights, your business can implement enhancements effectively. The automated processes for gathering, storing, visualizing, and consolidating vital metrics, data, and feedback through artificial intelligence streamline operations. AI also provides customized action recommendations tailored to your company's needs, enabling data-driven choices that align with your business objectives. With Industrytics, you can continuously gather and integrate data from multiple software applications, such as ERP, CRM, and accounting systems, as well as Excel spreadsheets, while benefiting from automated feedback surveys to further refine your strategies. This holistic approach not only empowers your decision-making processes but also fosters a culture of continuous improvement across your organization.

Utilize Konnect’s Listening tool to tap into discussions from countless online sources and social media channels, gaining insights into what customers are expressing about your brand, the competitive landscape, industry trends, and the effectiveness of your marketing initiatives, among other valuable information. Stay attuned to every relevant conversation across the internet and social platforms that impact your business. Foster engagement with your audience on their preferred channels, employ sophisticated automated workflows and CRM solutions to ensure that conversations are directed to the appropriate teams, which helps to streamline response times and allows for comprehensive measurement of your activities. Enhance customer satisfaction with Konnect Insights Social CRM, featuring visually appealing dashboards and business intelligence tools designed to provide profound insights into your online reputation and social media presence. Gain a clear understanding of your share of voice, sentiment analysis, media type categorization, and social platform metrics for both your brand and competitors, while also accessing detailed reports on response times and other critical performance indicators. By leveraging these insights, you can refine your strategies and ultimately drive better outcomes for your organization.

Userpilot is a comprehensive platform designed for Product, UX, Marketing, and Customer Success teams. It seamlessly integrates Product Analytics, In-app Engagement, and In-app Surveys to boost product adoption by delivering impactful in-app experiences, actionable insights, and valuable user feedback. Userpilot empowers these teams to create user onboarding flows, launch product announcements, enhance UX and product adoption, offer self-service support, and gather in-app feedback—all without the need for coding. The platform also features advanced Product Analytics tools such as funnels, trends, paths, and cohort analysis, enabling you to make informed, data-driven decisions. With its Custom Dashboards, you can effortlessly create personalized analytics dashboards by dragging and dropping your preferred reports or choosing from pre-built templates. Additionally, Userpilot offers event autocapture and session replay features for deeper insights into user behavior. Userpilot integrates with various third-party tools, including Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, and Salesforce, allowing you to connect seamlessly with your existing tech stack.

Aftercare is an innovative survey platform powered by AI that redefines conventional questionnaires into engaging conversations, allowing for more profound insights through smart follow-up inquiries. With its user-friendly workflow builder, individuals can craft surveys featuring branching logic, personalizing the respondent experience via a straightforward drag-and-drop interface for enhanced clarity. The platform efficiently summarizes and organizes open-ended responses automatically, making it easier to spot trends without the need for tedious manual sorting. By presenting a cohesive overview of subjects and follow-up inquiries, Aftercare allows users to conveniently access in-depth information about respondents. This streamlined approach negates the hassle of navigating through spreadsheets, as Aftercare takes charge of data management and analysis. Users have the flexibility to direct the AI by providing specific follow-up questions or broader guidance, with Aftercare adjusting in real-time based on the responses received. Additionally, the platform fosters collaboration by providing free workspaces, enhancing the overall user experience. Overall, Aftercare stands out as a comprehensive solution for organizations looking to elevate their survey methodologies.

forms.app is an online survey software and form builder that allows users to create surveys and forms with just a few clicks. It also makes it easy to share them and collect large amounts of data. It offers many survey-oriented question types like opinion scale, star rating and selection matrix. Users can also create high-quality surveys in a matter of seconds thanks to its outstanding features such a simple-to-use UI and fully customizable design. The free plan has all the features and a limit of 150 responses per month, which is much more than other survey tools.

Survicate is an effortless survey software for getting continuous customer insights at scale. Whether you want to measure customer satisfaction (CSAT), track your Net Promoter Score (NPS), get website feedback, or test product-market fit, Survicate supports any use case related to collecting and managing customer feedback. Why choose Survicate? • Easily create customized surveys and start getting customer feedback within minutes • Run surveys where you need them: via email and link, on your website, in-product, or in mobile apps • Connect with your other tools, such as Hubspot, Salesforce, Mailchimp, and more, via native, one-click integrations • Capture partial responses and target users at various points in their journey With Survicate, you can: • Get constant streams of insights from your customers at all stages of the user journey to better understand their needs • Learn what customers think of your website, product, or customer service and get data to validate your ideas • Automate continuous feedback collection to track key metrics over time • Act on feedback to increase customer satisfaction and loyalty, reduce churn, build better products and develop more effective marketing strategies

Design and distribute elegant, professional, and secure surveys using Checkbox, a leading online survey software. Checkbox empowers users to create visually appealing surveys with a variety of question formats, including rating scales, radio buttons, drop-down lists, and rank ordering, among others. Offered as both a hosted subscription and an on-premises option, Checkbox provides functionality for users to generate and export reports in visual or statistical formats; send and monitor invitations; analyze responses via any standard PC or mobile browser; and personalize elements such as logos, colors, and fonts to enhance branding. Additionally, users can easily collaborate with team members to refine survey questions and improve overall data collection processes.

Elevate and refine the customer experience using AskNicely, a cutting-edge real-time feedback platform built on the principles of the Net Promoter Score (NPS). This tool simplifies the process for brands and organizations to gather insights through one-touch surveys, enabling seamless sharing of real-time data with everyone from frontline staff to the CEO, and allowing teams to take swift action based on customer input. Additionally, AskNicely offers integration with the leading tools that businesses rely on daily, enhancing its usability and effectiveness. By leveraging this innovative solution, companies can foster a proactive approach to customer satisfaction and drive continuous improvement.

Artologik Survey&Report is highly regarded for its user-friendly interface and robust security features. Our commitment to enhancing your experience stems from your desire for comprehensive insights, and we strive to deliver an efficient online survey tool tailored for collecting and analyzing feedback. Customize the platform to fit your requirements by selecting various question formats and ensuring consistency with your brand's identity. It is designed to be convenient for both you and your participants, offering automated login options and the ability to send scheduled reminders to boost response rates. Monitor results in real-time and take advantage of automatic report generation, allowing you to customize reports, filter responses, and export data seamlessly. Furthermore, integrate your existing systems by importing respondents and automating every step from survey creation to final reporting. You have the flexibility to decide the best method for your data collection; whether you choose to print surveys and distribute them physically or conduct them digitally, you can import and analyze the responses afterward. Artologik Survey&Report is versatile and can be adapted for various applications, enabling you to gauge employee sentiments or assess customer satisfaction with your products and services across any industry. This adaptability makes it a valuable tool for any organization seeking to enhance its understanding of stakeholder experiences.

Encourage your customers to share their feedback in real-time, which is essential for reducing churn proactively and fostering growth. Taking action based on customer insights is crucial for business success. If you're still relying on Google Forms for your NPS and customer feedback, you could be squandering nearly eight hours each week just to extract actionable insights, and sometimes even more. With our platform, you can swiftly create one or multiple 5-Star or NPS surveys directly from the dashboard. Distribute the survey effortlessly through email, SMS, or integrate it with your preferred tools like Intercom, Mailchimp, Zapier, and over 20 others. Utilize the robust dashboard to uncover actionable feedback and enhance critical areas of your business. Additionally, by passing more customer details through URL parameters, you simplify the process for your users. By asking the right questions at the right moment, you can gain valuable insights. Transform your satisfied customers into positive online reviews, leading to organic growth. This solution is designed to be straightforward, cost-effective, and highly efficient for your needs. Moreover, the ability to gather feedback seamlessly will empower your business to adapt and thrive in an ever-changing market.

This straightforward yet impactful NPS tool is crafted to assess and enhance customer satisfaction effectively. You can dispatch personalized NPS surveys that reflect your brand's essence, enabling you to gather crucial feedback on a daily basis. Engage with your customers through multiple channels including in-app, web, or email. With real-time analytics, you can track trends, pinpoint satisfied clients, and identify those who may be at risk. Leverage live data to monitor NPS results by various factors such as channels and geographical locations. Additionally, you can tag and prioritize product concerns, delegate them to your team, and ensure follow-ups to resolve any issues. By improving the customer journey, you can convert detractors into advocates and express gratitude to your loyal supporters. Furthermore, create automated workflows that encourage satisfied customers to leave reviews on leading review sites or to participate in referral programs, thereby amplifying your brand’s outreach. Ultimately, this solution not only measures customer happiness but actively contributes to fostering lasting relationships with your clientele.

Our goal is to empower customers by giving them a platform to express their opinions, enabling companies to enhance their service offerings. We aspire to be the premier provider of satisfaction surveys, distinguished by the highest response rates achieved through user-friendly technology and engaging formats. Our vision is to establish ourselves as the leading satisfaction survey platform for businesses, streamlining implementation, minimizing manual tasks, and simplifying access to gathered insights. We are dedicated to our organization, our colleagues, and our clients. We prioritize resource efficiency by maintaining simplicity and avoiding unnecessary extravagance. We believe in the self-development of individuals, particularly through work-based education, which is essential for the ongoing survival, growth, and longevity of our organization. We foster an entrepreneurial spirit to drive continuous enhancements in our products, internal processes, and workplace atmosphere. Our focus remains on achieving results that contribute value to the organization while actively monitoring the progress of key performance indicators. This allows us to identify areas for improvement and benchmark our various units and operations against one another for better performance. Ultimately, our commitment to innovation and excellence positions us as a leader in the industry, ensuring lasting success.