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Average Ratings 0 Ratings
Description
Obtain comprehensive and impartial feedback from both your clients and caregivers. By collecting insights, monitoring trends, and fostering client loyalty, you can successfully retain more caregivers while also freeing up valuable time for your team. Integrating caregiver feedback with training initiatives not only enhances caregiver retention but also elevates the overall care experience provided. Our collaboration with the award-winning training organization In the Know allows us to deliver training that empowers you to take actionable steps based on the feedback from clients and caregivers, applicable in both online and face-to-face formats. Manage, reply to, and cultivate online reviews from various platforms all in one easily accessible interface. With 90% of consumers checking online reviews prior to making purchases, it's crucial to establish a robust online presence. Third-party surveys offer greater precision and reliability while saving you time. Enjoy the confidence that comes from maintaining a consistent understanding of the sentiments of both your clients and caregivers. This ongoing connection ensures that you can continuously improve and adapt to their needs.
Description
We are establishing a reliable community of dedicated professional caregivers who are passionate about their work and are equipped to deliver top-notch in-home healthcare across the United States. Select the home care services that best fit your personal requirements or those of a family member, whether it be home assistance, companionship, or skilled nursing; our team is designed to cater to your specific needs. When discharge managers prepare to shift their patients to home care, it is crucial to ensure that the transition is swift, efficient, and timely, providing peace of mind that the patients will receive excellent care. SwiftShift employs an innovative “smart matching” algorithm to enhance the management of transitional care, making the process seamless for our care team members and their clients. We are committed to providing the highest standards of care, from the initial introductions with families to the first shift and beyond, ensuring that all care requirements and expectations are not only met but surpassed. Moreover, our streamlined onboarding process allows us to provide comprehensive training and development opportunities for our nursing and caregiving staff, ensuring they are well-prepared to deliver exceptional services. Ultimately, our aim is to foster a nurturing environment where patients feel truly valued and supported throughout their care journey.
API Access
Has API
API Access
Has API
Integrations
AlayaCare
AxisCare
Savii Care
WellSky Home Health
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Home Care Pulse
Founded
2008
Country
United States
Website
www.homecarepulse.com
Vendor Details
Company Name
SwiftShift
Founded
2016
Country
United States
Website
www.swiftshift.com
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Home Care
Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification