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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Obtain comprehensive and impartial feedback from both your clients and caregivers. By collecting insights, monitoring trends, and fostering client loyalty, you can successfully retain more caregivers while also freeing up valuable time for your team. Integrating caregiver feedback with training initiatives not only enhances caregiver retention but also elevates the overall care experience provided. Our collaboration with the award-winning training organization In the Know allows us to deliver training that empowers you to take actionable steps based on the feedback from clients and caregivers, applicable in both online and face-to-face formats. Manage, reply to, and cultivate online reviews from various platforms all in one easily accessible interface. With 90% of consumers checking online reviews prior to making purchases, it's crucial to establish a robust online presence. Third-party surveys offer greater precision and reliability while saving you time. Enjoy the confidence that comes from maintaining a consistent understanding of the sentiments of both your clients and caregivers. This ongoing connection ensures that you can continuously improve and adapt to their needs.

Description

We are establishing a reliable community of dedicated professional caregivers who are passionate about their work and are equipped to deliver top-notch in-home healthcare across the United States. Select the home care services that best fit your personal requirements or those of a family member, whether it be home assistance, companionship, or skilled nursing; our team is designed to cater to your specific needs. When discharge managers prepare to shift their patients to home care, it is crucial to ensure that the transition is swift, efficient, and timely, providing peace of mind that the patients will receive excellent care. SwiftShift employs an innovative “smart matching” algorithm to enhance the management of transitional care, making the process seamless for our care team members and their clients. We are committed to providing the highest standards of care, from the initial introductions with families to the first shift and beyond, ensuring that all care requirements and expectations are not only met but surpassed. Moreover, our streamlined onboarding process allows us to provide comprehensive training and development opportunities for our nursing and caregiving staff, ensuring they are well-prepared to deliver exceptional services. Ultimately, our aim is to foster a nurturing environment where patients feel truly valued and supported throughout their care journey.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AlayaCare
AxisCare
Savii Care
WellSky Home Health

Integrations

AlayaCare
AxisCare
Savii Care
WellSky Home Health

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Home Care Pulse

Founded

2008

Country

United States

Website

www.homecarepulse.com

Vendor Details

Company Name

SwiftShift

Founded

2016

Country

United States

Website

www.swiftshift.com

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Alternatives

AdaCare Reviews

AdaCare

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Alternatives