Helpjuice
5.0 out of 5 starseXo Platform
4.9 out of 5 starsAverage Ratings 2 Ratings
Average Ratings 49 Ratings
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Description
Helpjuice is an innovative software designed to serve as a comprehensive knowledge base, allowing organizations to consolidate all their information within one user-friendly platform. This online tool empowers users to independently find answers, clarify uncertainties, and address problems without needing to reach out to customer support. Among its standout features are smart instant search capabilities, detailed analytics, visual data representation, a content library, efficient data management, and document tagging and organization, among others. Additionally, Helpjuice is tailored to enhance the overall customer experience by streamlining access to information.
Description
Your teams deserve one place to communicate, collaborate and find what they need. eXo Platform is the open-source, AI-augmented digital workplace that brings internal communication, collaboration, knowledge sharing and employee engagement together in a single, intuitive experience.
Publish company news and events, run projects in dedicated spaces, share documents and notes, chat or meet by video, and recognize colleagues with kudos and quests. Everything is customizable without code, so each organization shapes the workplace around the way it works.
AI is built in where people actually work. Assistants draw on your own spaces, documents, notes and tasks, and you choose the AI models that fit your security needs. A secure MCP server opens more than 100 platform tools to assistants such as Claude, ChatGPT and Le Chat, with admin approval and the same permissions as each user.
Open by design, eXo connects to your existing tools or replaces them. Deploy it as SaaS, in a private cloud or on-premises, and keep full control of your data with no vendor lock-in.
Built by a French open-source vendor for more than 20 years, eXo serves over 1,000,000 users and won the OW2 Best Project Market Award 2026.
API Access
Has API
No
API Access
Has API
No
Integrations
Intercom
Yes
Assembled
Yes
Crowdin
No
Facebook
No
GLPI
No
GitHub
No
Google Calendar
No
Google Drive
No
Google Translate
No
Jitsi
No
Integrations
Intercom
Yes
Assembled
No
Crowdin
Yes
Facebook
Yes
GLPI
Yes
GitHub
Yes
Google Calendar
Yes
Google Drive
Yes
Google Translate
Yes
Jitsi
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$4/user/month
eXo Hubs, ready-to-use SaaS, billed in euros, 14-day free trial:
- Silver – Team: $4/user/month billed annually, $5 monthly
- Gold – Multi-Spaces: $6/user/month billed annually, $8 monthly
- Platinum – Unlimited: $10/user/month billed annually, $15 monthly
eXo Enterprise, dedicated platform as SaaS, private cloud or on-premise: quote based.
Community Edition: free and open source (AGPL), self-hosted.
- Silver – Team: $4/user/month billed annually, $5 monthly
- Gold – Multi-Spaces: $6/user/month billed annually, $8 monthly
- Platinum – Unlimited: $10/user/month billed annually, $15 monthly
eXo Enterprise, dedicated platform as SaaS, private cloud or on-premise: quote based.
Community Edition: free and open source (AGPL), self-hosted.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Helpjuice
Founded
2011
Country
United States
Website
www.helpjuice.com
Vendor Details
Company Name
eXo Platform
Founded
2003
Country
France
Website
www.exoplatform.com
Product Features
Document Collaboration
Access Control / Permissions
No
Autosave
No
Chat / Messaging
No
Cloud Storage
No
Comments / Annotations
No
Edit / Change Tracking
No
Electronic Signature
No
Multiple File Formats
No
Pre-made Templates
No
Search
No
User Tagging
No
Version Control
No
Workflow / Approval Process
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Product Features
Collaboration
Brainstorming
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
Yes
Content Management
Yes
Document Management
Yes
Project Management
Yes
Real Time Editing
Yes
Task Management
Yes
Version Control
Yes
Video Conferencing
Yes
Content Management
Audio Content
Yes
Customizable Templates
Yes
Document Indexing
Yes
E-forms
Yes
Full Text Search
Yes
Image Editor
Yes
SEO Management
Yes
Text Editor
Yes
Version Control
Yes
Video Content
Yes
Website Management
Yes
Digital Workplace
Activity / News Feed
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Content Management
Yes
Document Management
Yes
Employee Directory
Yes
File Sharing
Yes
Knowledge Management
Yes
Surveys & Feedback
Yes
Task Management
Yes
Document Collaboration
Access Control / Permissions
Yes
Autosave
Yes
Chat / Messaging
Yes
Cloud Storage
Yes
Comments / Annotations
Yes
Edit / Change Tracking
Yes
Electronic Signature
Yes
Multiple File Formats
Yes
Pre-made Templates
Yes
Search
Yes
User Tagging
Yes
Version Control
Yes
Workflow / Approval Process
Yes
Document Management
Access Controls
Yes
Archiving & Retention
Yes
Collaboration Tools
Yes
Compliance Tracking
Yes
Document Archiving
Yes
Document Assembly
Yes
Document Capture
Yes
Document Conversion
Yes
Document Delivery
Yes
Document Indexing
Yes
Document Retention
Yes
Electronic Signature
No
Email Management
Yes
File Recovery
Yes
File Type Conversion
Yes
Forms Management
Yes
Full Text Search
Yes
Offline Access
Yes
Optical Character Recognition
Yes
Print Management
No
Version Control
Yes
Employee Communication Tools
Activity / News Feed
Yes
Audio / Video Conferencing
Yes
Blogs
Yes
Chat / Messaging
Yes
Employee Directory
Yes
Event Calendar
Yes
File Sharing
Yes
Knowledge Management
Yes
Newsletter Management
Yes
Surveys & Feedback
Yes
Employee Engagement
Benchmarking
Yes
Cultural Alignment
Yes
Employee Awards
Yes
Employee Guides
Yes
Employee Recognition
Yes
Feedback Management
Yes
Goal Management
Yes
Health & Wellness Programs
Yes
Performance Management
Yes
Pulse Surveys
Yes
Gamification
Badge Management
Yes
Collaboration Tools
Yes
Contest Management
Yes
Feedback Management
Yes
For Call Centers
Yes
For Developers
Yes
For Education
Yes
For Onboarding
Yes
For Sales
Yes
Goal Setting / Tracking
Yes
Leaderboards / Activity Tracking
Yes
Performance Metrics
Yes
Rewards Management
Yes
Internal Communications
App Integration
Yes
Blogs
Yes
Chat/Messaging
Yes
Email Management
Yes
Employee Directory
Yes
Event Calendar
Yes
Newsletter Management
Yes
Photo Gallery
Yes
Social Sharing
Yes
Survey Management
Yes
Telephony
No
Video Chat
Yes
Voice Chat
Yes
Intranet
Activity / News Feed
Yes
Blogs
Yes
Calendar Management
Yes
Content Management
Yes
Discussions / Forums
Yes
Employee Directory
Yes
Knowledge Management
Yes
Policy Management
Yes
Search
Yes
Wiki
Yes
Knowledge Management
Artificial Intelligence (AI)
Yes
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
Yes
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Portal
Chat
Yes
Collaboration
Yes
Content Management
Yes
Document Management
Yes
File Sharing
Yes
Search
Yes
Project Management
Agile Methodologies
Yes
Budget Management
Yes
Client Portal
Yes
Collaboration Tools
Yes
Cost-to-Completion Tracking
Yes
Customizable Templates
Yes
Gantt Charts
Yes
Idea Management
Yes
Kanban Board
Yes
Milestone Tracking
Yes
Portfolio Management
Yes
Resource Management
Yes
Time & Expense Tracking
Yes
Traditional Methodologies
Yes
Team Communication
Activity / News Feed
Yes
Audio Calls
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Discussion Threads
Yes
File Sharing
Yes
Mobile Access
Yes
Push Notifications
Yes
Search
Yes
Surveys & Feedback
Yes
Task Management
Yes
Video Conferencing
Yes
