Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Helpjuice is an innovative software designed to serve as a comprehensive knowledge base, allowing organizations to consolidate all their information within one user-friendly platform. This online tool empowers users to independently find answers, clarify uncertainties, and address problems without needing to reach out to customer support. Among its standout features are smart instant search capabilities, detailed analytics, visual data representation, a content library, efficient data management, and document tagging and organization, among others. Additionally, Helpjuice is tailored to enhance the overall customer experience by streamlining access to information.
Description
KnowledgeOwl is simple, intuitive, and clean. It takes the complexity out of building and maintaining knowledge bases for customers and employees. There are no distractions or complicated setups. KnowledgeOwl is a simple knowledge base software that can help improve customer satisfaction and knowledge retention. Our friendly support team is available to assist you if you need us.
Customers love these features:
- Full branding and theming control, plus private domain at all subscription levels
WYSIWYG Editor and the ability to edit source HTML
- Embeddable contextual widget to display your knowledge base content on your website or app
Flexible Table of Contents organization, navigation
Advanced Security and Restricted Access Options
- All themes are mobile-responsive right out of the box
- ElasticSearch-based searching functionality
- Glossary with pop-over definitions and automatic highlighting
API Access
Has API
API Access
Has API
Integrations
Zendesk
Intercom
LaunchBrightly
SearchUnify
Shopify
Stackreaction
Wizardshot
WordPress
Zapier
Integrations
Zendesk
Intercom
LaunchBrightly
SearchUnify
Shopify
Stackreaction
Wizardshot
WordPress
Zapier
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$79.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Helpjuice
Founded
2011
Country
United States
Website
www.helpjuice.com
Vendor Details
Company Name
KnowledgeOwl
Founded
2015
Country
United States
Website
www.knowledgeowl.com
Product Features
Document Collaboration
Access Control / Permissions
Autosave
Chat / Messaging
Cloud Storage
Comments / Annotations
Edit / Change Tracking
Electronic Signature
Multiple File Formats
Pre-made Templates
Search
User Tagging
Version Control
Workflow / Approval Process
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal