Average Ratings 1 Rating
Average Ratings 1 Rating
Description
HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.
Description
ShelfCount provides a comprehensive inventory and COGS solution for independent restaurants at a flat rate of $50 per month, significantly less than the typical price of $250 or more. Utilizing the smartphones your staff already possesses, the counting process is as simple as opening a link, counting the items on the shelf, and finishing the task—no need for app installations or individual logins. By taking a picture of an invoice, ShelfCount automatically extracts the data, allowing you to approve any price changes before they affect your financials. Furthermore, recipes and prep recipes automatically adjust costs whenever there is a fluctuation in ingredient prices, while par levels can transform a completed count into a purchase order ready for vendors with just one click. Integration with Square or Clover (with Toast pending certification) ensures that sales data is synchronized seamlessly, enabling you to see where margins may be eroding by comparing theoretical and actual COGS. Designed by a restaurant owner, ShelfCount offers a single plan that accommodates unlimited team members and locations, operates on a month-to-month basis, and includes a 14-day free trial without the requirement of a credit card. This innovative approach allows restaurant owners to regain control over their inventory management and financial tracking effortlessly.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Chatra
Yes
Clover
No
Collect.chat
Yes
Continually
Yes
Customerly
Yes
Drift
Yes
Facebook Messenger
Yes
Freshdesk
Yes
Gist
Yes
Help Scout
Yes
Integrations
Chatra
No
Clover
Yes
Collect.chat
No
Continually
No
Customerly
No
Drift
No
Facebook Messenger
No
Freshdesk
No
Gist
No
Help Scout
No
Pricing Details
$25 per month
Free Trial
No
Free Version
No
Pricing Details
$50/month flat
One plan, everything included: $50/month flat, month-to-month, cancel anytime. No per-seat pricing and no feature tiers — unlimited team members and storage locations are included. 14-day free trial: add a card at signup, nothing is charged until the trial ends, and you can cancel in one click. Optional $299 concierge migration if you'd like your existing data (including MarketMan exports) moved for you.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HelpShelf
Country
United Kingdom
Website
helpshelf.co
Vendor Details
Company Name
Insider Management
Country
United States
Website
getshelfcount.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No