Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.

Description

ShelfCount provides a comprehensive inventory and COGS solution for independent restaurants at a flat rate of $50 per month, significantly less than the typical price of $250 or more. Utilizing the smartphones your staff already possesses, the counting process is as simple as opening a link, counting the items on the shelf, and finishing the task—no need for app installations or individual logins. By taking a picture of an invoice, ShelfCount automatically extracts the data, allowing you to approve any price changes before they affect your financials. Furthermore, recipes and prep recipes automatically adjust costs whenever there is a fluctuation in ingredient prices, while par levels can transform a completed count into a purchase order ready for vendors with just one click. Integration with Square or Clover (with Toast pending certification) ensures that sales data is synchronized seamlessly, enabling you to see where margins may be eroding by comparing theoretical and actual COGS. Designed by a restaurant owner, ShelfCount offers a single plan that accommodates unlimited team members and locations, operates on a month-to-month basis, and includes a 14-day free trial without the requirement of a credit card. This innovative approach allows restaurant owners to regain control over their inventory management and financial tracking effortlessly.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Chatra Yes 
Clover No 
Collect.chat Yes 
Continually Yes 
Customerly Yes 
Drift Yes 
Facebook Messenger Yes 
Freshdesk Yes 
Gist Yes 
Help Scout Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Kayako Yes 
Quriobot Yes 
Square POS No 
Toast No 
Wix Answers Yes 
Zoho Desk Yes 
tawk.to Yes 

Integrations

Chatra No 
Clover Yes 
Collect.chat No 
Continually No 
Customerly No 
Drift No 
Facebook Messenger No 
Freshdesk No 
Gist No 
Help Scout No 
HubSpot Customer Platform No 
Intercom No 
Kayako No 
Quriobot No 
Square POS Yes 
Toast Yes 
Wix Answers No 
Zoho Desk No 
tawk.to No 

Pricing Details

$25 per month
Free Trial No 
Free Version No 

Pricing Details

$50/month flat
One plan, everything included: $50/month flat, month-to-month, cancel anytime. No per-seat pricing and no feature tiers — unlimited team members and storage locations are included. 14-day free trial: add a card at signup, nothing is charged until the trial ends, and you can cancel in one click. Optional $299 concierge migration if you'd like your existing data (including MarketMan exports) moved for you.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

HelpShelf

Country

United Kingdom

Website

helpshelf.co

Vendor Details

Company Name

Insider Management

Country

United States

Website

getshelfcount.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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