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Description
Live chat with customers and visitors now. The most customizable widget allows you to convert more leads, drive sales, and provide faster customer service. Your website will instantly increase visitor to lead conversions. All you need is a modern web chat with automated greeting messages. You can pre-qualify leads by automatically collecting their contact information and messages. You can reply immediately or when your team is online. HelpCrunch Live chat has Help Desk features that will help you increase your support team's productivity. One support agent can simultaneously manage up to five chats with customers. You can localize your chat widget to different markets, change its button style, wallpapers and more - it will fit your brand perfectly. Pre-made answers to common questions will help you respond faster. Never miss a word.
Description
MTeamZ is a solution that integrates a marketplace with employee productivity. It offers a flexible platform for business communication with a sophisticated chat system. It also has comprehensive CRM capabilities, seamless online payments collection, and efficient tasks management functions.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
HelpShelf
Yes
InsertChat
Yes
KonnectzIT
Yes
Morphic
Yes
Pabbly Connect
Yes
Pabbly Email Marketing
Yes
Slack
Yes
Stackreaction
Yes
WordPress
Yes
Integrations
HelpShelf
No
InsertChat
No
KonnectzIT
No
Morphic
No
Pabbly Connect
No
Pabbly Email Marketing
No
Slack
No
Stackreaction
No
WordPress
No
Pricing Details
$12 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
HelpCrunch
Founded
2014
Country
United States
Website
helpcrunch.com
Vendor Details
Company Name
MTeamZ
Founded
2022
Country
India
Website
mteamz.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
No
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
Task Management
Collaboration
No
Create Subtasks
No
Gamification
No
Gantt Charts
No
Mobile Access
No
Percent-Complete Tracking
No
Progress Tracking
No
Recurring Tasks
No
Reporting/Analytics
No
Spreadsheet View
No
Task Board View
No
Task Planning
No
Task Scheduling
No
Task Tracking
No
Time Tracking
No
To-Do List View
No
