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ease
features
design
support

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Average Ratings 1 Rating

Total
ease
features
design
support

Description

HelpBar allows users to effortlessly search for assistance resources, explore your product, and initiate various actions directly within the application, facilitating quick access to answers and successful outcomes. It empowers users to discover precisely what they require without the hassle of switching tabs, as AI-generated responses pull information from all provided content for an efficient search experience. With HelpBar, navigating your application becomes seamless, enabling users to learn rapidly and efficiently complete their tasks. This feature ensures that users remain engaged with your app while utilizing their preferred tools, such as launching Loom videos, presenting interactive demos, sharing Figma prototypes, and much more. Ultimately, HelpBar enhances user satisfaction by streamlining their workflow and reducing the time spent searching for information.

Description

HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Help Scout
HubSpot CRM
HubSpot Customer Platform
Intercom
Zendesk
Amplitude
Calendly
Census
Chaport
Chatra
Freshchat
Freshdesk
Freshpaint
HelpCrunch
Loom
Pitch
Salesforce
Slack
Wistia
Zapier

Integrations

Help Scout
HubSpot CRM
HubSpot Customer Platform
Intercom
Zendesk
Amplitude
Calendly
Census
Chaport
Chatra
Freshchat
Freshdesk
Freshpaint
HelpCrunch
Loom
Pitch
Salesforce
Slack
Wistia
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$25 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HelpBar

Website

www.helpbar.ai/

Vendor Details

Company Name

HelpShelf

Country

United Kingdom

Website

helpshelf.co

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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