Alternatives to HelpBar

Guru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in. No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers. Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more

Theum is cutting-edge software that fuses advanced knowledge management technology with generative AI capabilities to create an unparalleled platform for automating and controlling your organization’s knowledge processes and at the same time maximizing the value of your knowledge assets. Theum enables you to: - Streamline and automate complex tasks such as aggregating, curating, synchronizing, securing, converting, publishing, and delivering knowledge from diverse knowledge silos - Provide instant access to the precise, detailed knowledge required for any task via advanced, multilingual semantic search bolstered by a unique, intelligent context guidance system - Equip users with the full analytical and generative power of ChatGPT, seamlessly integrated into your knowledge and available for immediate use - Enhance knowledge quality and efficacy by analyzing user engagement, access trends, emerging needs, knowledge hot points, and more - Mitigate scalability issues in AI development and the compliance risks of unmonitored knowledge flows and the accidental use of unauthorized knowledge

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Wizzy is an intelligent site search solution for eCommerce website owners. It offers comprehensive site search solutions, such as user-friendly search, user-friendly filter, merchandising, and personalisation. Benefits of using Wizzy -->Quickest Search results -Wizzy can help the end consumer find your products so quickly that they will never visit another site. -->Contextual search results -Since Wizzy is AI-powered, it can understand even if the customer uses a different search term. -->Improved sales - Wizzy helps customers find the right products faster, thus improving your overall sales. -->Influencer search results -Wizzy allows you to influence search results based on the SKUs you wish to show up at the top, or you can personalise search results for customers. Due to its ML-powered nature, Wizzy will continuously improve the customer experience. Try Wizzy now! 15-day Free trial!

Document360 is knowledge base cloud platform that allows you to build an excellent self-service knowledgebase for your customers or internal users. (public and private knowledge bases). It has comprehensive features, including uncompromised writing, extensive theme support, built-in analytics, enterprise-grade restore/back-up, and versioning. Also, you can generate API docs for internal and external users using your API definition files for developers Benefits of Document360: - Smart, instant search: Google-like search to find quick help andynamically search for the most relevant articles. - Built-in Analytics: This feature filters data to provide the report with actionable data and insights. - Integrations Document360 integrates seamlessly with third-party apps such as Disqus and Intercom, Zendesk or Slack, Olark or Microsoft Teams, Google Analytics and many more. Our most prominent customers include Microsoft and Harvard University, Stackify, and many others.

Forethought will automatically answer repetitive tickets to reduce agents' workload. Forethought uses sentiment analysis to accurately predict and tag incoming calls and reduces manual labor for your team. Customers shouldn't be left waiting in a line. Customers will be connected to the right agents if they are given the opportunity to think ahead. Allow customers to have incoming cases routed immediately and allow more agents to assist them. Forethought can identify and retrieve relevant tickets and articles for agents. Get a complete picture of how Forethought helps your support team. You can create dashboards and reports that you can share with your organization or team. Find the gaps in your knowledge documentation or support operations. Reduce first response time and average handling time to close cases quicker. You can instantly route and escalate tickets, matching customer problems with the right agent. Meet SupportGPT™: the World’s First Generative AI Platform for Customer Support. SupportGPT™ leverages Large Language Models—the same technology behind OpenAI’s ChatGPT—and fine-tunes them on your customers’ conversation history.

Product Fruits is a code-free product adoption platform for web-based apps. It allows you to onboard users to your product, show them how to derive value and guide them to the aha-moment. Our all-in-one tool gives you all the features you need to improve user onboarding to your app or web: Interactive product tours, guides & walkthroughs Hints, beacons & tooltips User onboarding checklist In product announcements User feedback collection One-click bug reporting In app help center (Life Ring Button) Knowledge base Our customers achieve higher conversions, lower churn and less support tickets. Product Fruits editor was built with a non-technical user in mind and you don’t need any coding skills to create beautiful onboarding experiences. We’ re serving SaaS companies all over the world helping them to increase conversions, reduce churn and lower support tickets. You can get up and running in 5 minutes or under, free trial is available.

Your knowledge base can be transformed into a ChatGPT-like context aware bot. Upload your docs: technical documentation, educational program materials, product/services description, etc. You can create a bot in minutes using your favorite app. ChatGPT/AI-generated answers to questions about relevant materials. Free plan for up to 3 bots. 1K requests, 10K tokens and a 10Mb dataset. IngestAI allows you to quickly create and deploy ChatGPT-like chatbots that answer questions based on knowledge-based (technical documentation or educational program content, company knowledge, etc.). OpenAI will generate relevant and accurate answers about your product if you upload your knowledge base to IngestAI. Our new users are encouraged to spend just 2 minutes creating their first bot on Telegram.

No matter what, deliver great experiences. It is more important than ever to connect with customers. We can help you with scalable messaging for marketing, sales, and support. Intercom is the #1 Business Messenger for your customers and yourself. Intercom can help you drive growth at all stages of the customer journey. Intercom's chatbots and livechat capture more of your top leads and convert them quickly. With tailored activation and onboarding messages, you can set your customers up for success. Our support solution provides real-time tools and rich insights that will make your customer experience unparalleled.

Diagnose and resolve service issues quickly, accurately, and more profitably. Neuron7's AI predicts issue categories and resolution steps to help your newest team members perform as well as experienced call center agents and field service technicians. Deflect calls, increase first time resolutions, and reduce parts wastage while capturing expert knowledge. Neuron7's AI continually learns to find the best resolution paths and guide people to success quickly, despite having 1000s of agents and 1000s product configurations.

Create, manage, and host intelligent documents that respond to user questions in real-time, enhance user engagement, and promote self-service. Our intelligent Q&A feature allows you to quickly create user manuals and lets your users find answers immediately. Create FAQs quickly and let our intelligent chatbot answer common questions. Use the private workspace for your daily notes, to-dos, and much more. Use the Q&A feature to make it interactive and comprehensive. Create beautiful product documents for your users and stakeholders. Our smart, instant answer widget will improve comprehension.

Talla is an AI platform and automation platform that transforms the way businesses provide customer and employee support. Talla can integrate with your existing systems and workflows in order to build machine learning models for routine tasks, answer common queries, and increase productivity. You can quickly resolve issues with conversational support using your existing documents. Use AI to eliminate back and forth communication. We are putting AI at our frontlines of our support experience. Talla is being used to field customer inbound support requests. This will ideally make it the first interaction customers have with Talla. Talla revealed surprising information about our knowledge gaps between customers' needs and the content and answers that we were providing.

Shelf is a secure central content library that can be used by your entire team. Shelf is a knowledge platform that offers the best search capabilities. Shelf is a knowledge base platform that helps teams become more productive and efficient through powerful search and document tag features, file sync, share, content analytics and many other features.

Automate complex cases and create powerful experiences. Automate up to 80% written conversations Reduce repetitive requests by your support agents. You can respond to every customer immediately and in all 100+ languages. Integrating AI into your CRM workflows allows you to automatically manage contacts, and execute actions. Automate customer service and free your agents. Automate up to 80% repetitive inquiries and provide 24/7 multilingual customer service. Easy to build and manage your chatbot. Automate up to 80 percent of repetitive support requests. Your agents can focus on more valuable work. 60% of agents' time is spent looking through backend systems. Connect your APIs to your agents and instantly retrieve customer details such as delivery times, product specifications, and password resets. ultimate.ai can be integrated into your existing CRM.

Automated service allows you to serve more customers. The AI bot handles all your SaaS business FAQs. Your customer service agents will have to work less. Increase the deflection rate on messaging channels. Agents can concentrate on complex issues and sales. Bot provides accurate answers to customers. When transferred to agents, there is no need to repeat. Conversational bot with NLU, intent detection and conversation. Enterprise grade with top SaaS templates. Automate all the tasks of your bot with one language. AI can suggest improvements to your training data. Use a ready-made URL to share your bot with colleagues. AlphaOS allows you to write custom code for bot actions. Bot authenticates users via your standard log-in.

Thankful's AI agent is trained and tailored to your business. It works seamlessly within your existing helpdesk and can resolve large volumes of customer questions via email, chat, SMS and in-app channels. Thankful's AI agent is able to understand, connect with, solve, personalize and inform. It's able to deliver a human-like service experience, but with machine-like speed, expertise, and scale. Thankful's agent assistance provides AI intuition for human support staff. It saves them time and effort by collecting all relevant information and suggesting next steps. Every customer problem can be solved by the brand using real-time data, reports, and alerts.

Keep your service teams organized and your customers happy by knowing which support tickets need immediate attention. Y Meadows will automatically collect information from different systems, eliminating the need to have service agents jump from one system to another. Let Y Meadows handle the simple tickets, so you can concentrate on the more complex ones. Machine learning models can be trained to read and understand messages using your terminology. Y Meadows AI integrates with your internal systems and any ticketing system. Use branching logic to perform simple and complex actions across multiple systems. Automated journeys that require 100% accuracy can be supervised with human review.

AnswerWise, an AI layer that provides customer support, is extremely simple and helps deflect common support questions while providing seamless support for customers. AnswerWise allows customers to submit their questions via the widget on your product dashboard. AnswerWise uses machine-learning to understand the customer's question and find the most relevant answers from your knowledge base. Customers can browse the suggested articles and, if they find the answer, they can either indicate the same or submit a new question. Customers can still contact the support team via email or chat if they have any questions. AnswerWise integrates directly with popular customer support/helpdesk/live chat softwares to sync knowledge bases and handoff support tickets. Transform your customer service to make it more AI-first. This will allow you to prioritize deflection and provide seamless customer service.

Automatedly resolve customer service queries at the industry's best rate via messaging, chat, email, and voice. You can effortlessly manage unanticipated spikes and unlimited ticket volumes. Our AI is unrestricted and can simultaneously resolve infinite numbers of tickets. The best AI chatbots can see beyond the phrasing to understand your customers' intentions. We tailor each conversation to the customer and their context, just like a human. This results in meaningful, on-brand interactions that actually solve problems. You can provide exceptional support on any channel. You can provide meaningful and effortless solutions no matter where your customers may be. Relax and watch your customer satisfaction rise.

Gleen AI is a generative AI/ML that works with GPT-4 in order to maximize the accuracy of all generative AI answers. Your customers want action, not idle chatter. Gleen action chat bots can be configured in a way that they perform any action for your customer within the context of a generative AI conversation. Gleen AI can easily gather information from diverse sources, such as your help desk answers and community discussion boards. Gleen AI can be updated with just one click. Gleen AI crawls multiple sources of knowledge for your company in as little time as 2 hours. Gleen AI can be integrated with your help desk or deployed on your support channels. Gleen AI can be used to monitor consumer feedback, documentation inconsistencies, and update knowledge as the company grows. Use Gleen AI for greeting visitors, answering questions, and setting up appointments and demos.

In just 2 minutes, turn your knowledge base into AI chat. You will need to provide links to your knowledgebase. That's it! You are now ready! Fini allows you to have an AI agent available 24/7, ready to answer customers' questions. All without the need for code, Intercom, Search and Slack can be integrated with Discord, Search, Slack, Slack, and Slack. Interactive chat that you can manage 24/7, using your knowledge base. This will help you engage and retain more users. You can easily add a link from your knowledge base to get an interactive Q&A chat. Your customers will get instant answers 24/7 for all their questions. This creates a magical experience that makes them happy. Fini AI allows you to customize every aspect of your personal agent, from tone to character to the questions you want it answer. Customers are automatically routed to a human when they don't know the answer or for pre-configured topics.

Artificial Intelligence + Helpdesk Software = Better Relationships. Multi-channel customer service software fully powered by artificial intelligence.

Create and publish prompts to promote your product. This will increase product adoption. The current manual and fragmented help for product users is not always enough. AI chat tools are used by users to find answers and work on your product. They have to design and test every prompt themselves, which is inefficient and suboptimal. Wizerr allows you to create your own hub of expert prompts for your product, created by your experts. It's also super easy to use! 1. Experts, partners, champions of users, etc., can submit a prompt. You can submit a prompt. 2. The analytics built into the app allows users to quickly identify which apps are most useful. 3. Your company can check the best prompts in one click. 4. ...And voila! You'll get top-notch prompts to supercharge the user-adoption. What are you waiting for now? It's time for you to take your platform adoption to the next level with expertly designed prompts!

Use AI and natural language processing to search your company's knowledge in a single window. Search using natural language queries and receive structured search results presented in a clean format. Filters and a suggestion system can be used to narrow them down if necessary. Ask questions, and you will receive a fragment of a document as a response. You can also download the file. Other related information is available in the same location. Use ready-made elements for your website or app. Automate queries from customers or internal users. Automate internal and external queries using your existing documents. All popular formats supported. Scrape websites to connect them with your knowledge base. Get the latest version automatically, without any manual work. Connect external drives, tools, and apps to one central location and search them all instantly. Get a complete report on what clients and team members are searching for. Regularly add desired content to your knowledge base.

A complete platform that includes Widgets and Knowledge Base, CMS, Contact Forms & hundreds of features to help your business grow. Write and deliver instant answers for your business. Our knowledge base platform allows your customers to search for and explore your online business. Install this widget anywhere on your site to use as a portable knowledgebase. Your customers can search your knowledge base, get in touch with you, and more.

Yext (NYSE: YEXT) offers a software platform that helps organizations deliver relevant, actionable answers everywhere their customers, employees, and partners look for information. Learn more at yext.com.

Ticket Assistant uses the latest AI technology to quickly and accurately analyze each support ticket. It can provide personalized responses or suggest the best action. Ticket Assistant automates repetitive tasks so you can focus on customer service. The draft generated by Ticket Assistant is available to you. Click a button to send the customer a response and close the ticket. You can say goodbye to manual tasks and welcome personalized, efficient customer service. Ticket Assistant seamlessly integrates into your Help Desk, FAQs and Historical Tickets, Shopify products pages and pages, Macros and custom orders to provide personalized and accurate support tickets.

Companies are finding it increasingly challenging to combine consumer wants and their own aims as customer demands develop. This is not beneficial for businesses nor for their customers. Customers who do not receive prompt replies will not return to your organization. Furthermore, clients are increasingly demanding individualized services these days. Personalization is fast becoming the absolute minimum of customer expectations. Aside from that, support agents are frequently bombarded with repeated questions, detracting them from answering critical inquiries. Support managers are constantly on the lookout for new ideas and approaches to implement in the support department. Manual jobs and disorganized workflows simply add to the never-ending list of issues. We solved the ticketing problem and made life simpler for support managers by developing DeskXpand. DeskXpand is omnichannel helpdesk software designed for small to large organizations. It enables organizations to provide rapid resolutions to their consumers, streamlines assistance, and aids in the development of a customer-focused culture. It connects to your company's CRM software and allows you to handle customer care from a single interface.

PHPKB is a KNOWLEDGE MANAGEMENT SOFTWARE. IT enables organizations to locate, capture and share information SEAMLESSLY with customers, employees, and other stakeholders. PHPKB knowledge management software improves staff efficiency and customer satisfaction. It offers unique features such as LDAP support and open-source code. There are multiple admin levels. You can also create web-based content, manage documents, and version. This software makes it easy to publish, share, and collaborate on knowledge. PHPKB offers a world-class authoring experience that can be customized to suit the needs of small- to large-scale businesses. It is the fastest and most efficient way to share and manage knowledge base content. It can be used to share knowledge, manage white papers, user manuals and business processes, as well as publish and manage articles, whitepapers, whitepapers, user manuals, FAQs, APIs and other information.

Conversational Customer Engagement powered with AI CX channels that are automated and agent-assisted. Self-service has been shown to reduce customer contact by upto 50%, increase engagement, and improve customer satisfaction. Synthetix's intuitive AI-powered FAQ self service software is a quick, efficient and convenient way for customers to find answers and navigate FAQ content. Customers can type naturally-worded questions and save valuable resources from your customer support team. A Synthetix FAQ Chatbot (or Virtual Agent) is the new paradigm in customer engagement. It can help customers find answers and generate new revenue, as well as answer their questions. Our AI-powered chatbot technology does not wait for customers to contact us. It provides help and assistance right from the moment they interact.

360deg relevancy across Websites, Ecommerce and Service. Every interaction, recommendation, search is made better. We help businesses deliver the experiences people want. The Coveo Relevance Cloud is the first step to relevant search. Self-optimizing AI allows you to harness the power of every click and query. You can deliver better experiences by noticing search relevance from Day 1. Then scale to full 360 degree relevance. Every query and click tells you what your customer wants. You'll be able to provide relevant product results and product and content recommendations that customers will want to 'add it to cart'. With AI-powered customer self service and AI-assisted agent answers, connect each customer to the most relevant answers quicker.

Twig semantically analyses your documentation, knowledge bases, support tickets, and past support tickets. Reduce costs by 30% and answer complex customer questions. AI models are trained using publicly available data. You can increase productivity and decrease variance in support quality. Twig is an AI layer which works on top your existing customer support applications. Twig improves customer service by allowing support agents to respond faster and more effectively to customers. To make every support agent a star, we use the most recent AI. AI scans all documentation, knowledge bases, support tickets, and other documents to recommend a response. Citations let you know that the response was accurate and increase trust. AI learns from agents to improve its performance. Every CX organization must improve agent productivity and maintain high-quality CSAT. Higher standards for response quality. Agents are able to spot potential risks in their responses.

AnswerGPT™ is the generative AI Answer Engine that will revolutionize your customer service team. It will help you to improve CSAT and support costs, while enabling faster resolutions. Transform your domain enterprise expertise into dynamic answers. By surfacing contextualized information, your team can quickly resolve problems, improve response quality and keep your customers satisfied. Deflect common cases automatically, group similar cases and focus your team on high-value items. AptEdge integrates seamlessly with all your apps. AptEdge integrates with all the apps you use, including knowledge bases, ticketing tools, issue tracking tools CRMs, code repositories and collaboration tools. We have everything covered. Give your sales team an edge. Keep your developers focused on writing code. Help your product teams streamline their product optimization. Empower your agents as instant experts. Get full visibility on trending issues and stay ahead of them.

Engage, convert, and retain customers using the touchpoints that they prefer. Multilingual AI-powered self service that understands customers' intents. Automatically localize your language to match the preferences of your customers. Customers can instantly get answers to their questions and concerns. AI-powered self service converts booking, refund, or purchasing requests into a place order. No need to contact an agent to cancel or complain about products. Let your team get on with the important things and free up time for repetitive tasks. Keep track of all aspects of your current operations, including sales, marketing, and customer support. Get a complete view of workflow and analytics for business users by supporting them with the management dashboard and analytics. All live conversations across channels can be managed by live agents from one unified desktop.

AI-powered Agent Assist empowers human agents. Your contact center will be more efficient, have fewer response times, and cost less. Happy customers. Our neural networks are trained using your historical data to provide you with automated suggestions and the best answers to customer questions. Every interaction with a customer brings better results. Increase employee response time and concurrency. We measure this in realtime savings. Our metric is the number characters that are automated per conversation. Our AI can understand customer conversations and automate repetitive processes. Your customers and employees will be happy while reducing operational costs. Deepdesk is an AI customer support platform that understands conversations and automates repetitive processes. This helps to create satisfied customers at lower costs.

OMQ Help helps customers find answers quickly and autonomously. Your customers will be guided to the right answer by OMQ's artificial Intelligence, its autocompletion and real-time optimization.

Drive revenue and retention with autonomous AI agents who engage users throughout the entire customer journey. Automated onboarding, activation and retention processes can be used to drive growth. Autonomous ai agents send personalized emails that convert well to your customers. Focus on building your product instead of managing complex workflows. Let Waitlyst understand your primary focus. Pre-empt user behavior changes and stay on top of growth. Our reports require no setup and provide you with all the data necessary to make informed decisions. Waitlyst unifies all of your customer data and activity into one place. It eliminates silos of data, giving you the insight needed to drive revenue and retention.

Open source, lightning fast, and highly relevant search engine that will enhance your search experience. MeiliSearch offers a wide range of customization options. These customization options are not mandatory, unlike other search engines. It works straight out of the box with a preset that meets most applications' needs. Because most developers are familiar with the RESTful API, communication is done using this API. The search experience is intuitive and simple. Search bars can make users feel that they need to learn a new language to get the best results. Or worse, that they must jump back and forth between Google and their search to find the correct spelling or product UID. MeiliSearch makes it easy to search and responsive so that users can focus on the results. MeiliSearch provides a natural query language search experience that is both typo-tolerant, and easy to use.

Klevu is an intelligent site-search solution that helps e-commerce businesses increase their onsite sales and improve customer online shopping experience. Klevu powers the navigation and search experience for thousands of enterprise and mid-level online retailers. It leverages advanced semantic search, natural word processing, merchandising, and multilingual capabilities to ensure that visitors to your site find exactly the information they need, regardless of device or query complexity.

Connect and communicate with your customers efficiently while delivering the experience each customer demands, so you can grow faster, more profitably. When your customers have questions or need to get things done it’s important that you engage them effectively however they want. Your ability to create strong relationships with customers, foster loyalty, and ultimately drive profitable growth depends on it more than ever. Help customers quickly get answers or complete transactions on their own using self-service tools. Connect customers to the right resources when they need to meet face-to-face with a specialized expert. Empower employees with easy access to the information they need when customers need help. Our self-service solutions improve your customer’s experience, reduce call volumes, and drive growth and profitability for your business.

SmartAssistants answer most frequently asked questions instantly, and provide a frictionless and frustration-free experience. Organizations can optimize their customer support spend by answering the questions right away. SmartAssistants can help you provide differentiated and personalized customer service. The ability to provide a seamless experience and be available 24/7 helps in building trust with customers and increasing customer retention rates. SmartAssistants are a gatekeeper, answering the most common questions that frustrate customer service representatives. Customers service reps can be helped by organizations to help them focus on solving the most important questions and create a positive customer service culture. If the Assistant is not yet trained, you can transfer the conversation to another human agent. This keeps your customer informed and ensures that you are paying attention to their needs when they arise.

When customers are frustrated by the wait time or when their questions are not answered, they will leave your website. Quality customer service will help you stand out from your competitors and increase your business. AI-driven customer support is on the horizon as AI technology advances and costs rise. Our AI Assistant will answer your customer's question on its own, so you don't need to. Our advanced AI and automated tools increase efficiency and enhance customer service, helping your business grow. AI-driven smart tags and titles recommendations, along with enhanced conversation summaries. AI-driven response templates with one-click selection.

Prefixbox’s AI Search, AI Navigation, AI Recommend and Insights solutions improve the shopping experience for increased conversion rate and revenue.

Software that improves customer service efficiency and organization. Service Hub allows you to provide better customer service immediately. Service Hub™, has everything you need to delight customers on a large scale. They will have an exceptional experience with your company and help them to help others. This will help you build a loyal customer base that will continue to support your business. Provide organized customer service that provides complete and efficient answers. Customers don't care much about the company's internal structure. They want help. If your teams are not connected, it can cause friction and confusion for customers. Service Hub™ allows you to create a seamless customer experience. The Conversations inbox brings together all your communication channels, including email inboxes and forms, live chat, Facebook messenger, and Facebook messenger.

We simplify complex enterprise searches. Data isn't only growing. Data is becoming more connected, which makes data-driven decisions more complex than ever. Open source technologies are used to build intelligent and intuitive insight engines. Our enterprise search products deliver the right data at the right time to the right person. An annual subscription will help you avoid vendor lock-in. Our upfront, transparent pricing allows you to plan ahead and avoid surprises, even when you are in the cloud. Our website doesn't contain the phrase "Contact Us For Pricing". Search is as easy to use for you as it is for customers. Visitors are increasingly using search to navigate websites. If they don't find what their looking for, they will leave. SearchBlox Site Search offers a fast, accurate search and a sophisticated user experience that increases conversions.

Instant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure.

Cloud-based chatbot that automates support workflows and tracks customer service performance. Solvy's next-generation chatbot provides fast, accurate answers along with custom no-code workflows. Advanced analytics also give you complete control over your customer service automation strategy. Our next-gen chatbot platform enables artificial intelligence-powered customer service and support. You can create personalized, brand-specific experiences for your customers through all channels. No engineers required. Great return and low maintenance costs. Our AI platform supports intelligent self-service. Solvy goes beyond traditional, rules-based chatbots. Our next-generation chatbot platform makes it easy for customers to have amazing experiences. Solvy is powered by AI and Natural Language Processing and delivers personalized customer workflows and fast self-service.

The world's first autonomous contact centre that uses voice AI to bring an unmatched customer experience and a high level of flexibility. With flexible, natural-sounding AI-powered conversations, customers can solve their problems over the phone. They are able to accurately identify customer intent and provide fast resolutions. With 24/7 service available 24/7, you can answer every call instantly and reduce hold times. You can scale customer service without incurring huge costs, training new agents, offshoring or planning for seasonal fluctuations. Reduce your customer service costs dramatically. You only pay for what is needed, and you don't have to commit to additional capacity. You can track customer satisfaction, track average handling time, and uncover new trends such as competitor mentions, defective product, and upsell opportunities to better serve customers than ever before.

The Collie fetcher automates web scraping. It visits a URL and extracts media, files, and content. It then visits the URLs to which these pages link, and repeats this process for all linked pages. It adds each asset into a search index named Mixpeek, where it can be searched. Collie's cookie tracks your browsing progress and provides personalized summaries, as well as guided next steps when you return. Collie records the progress of users as they navigate your site. She captures the page where the user left your site and generates a summary, including references and next steps. When the user returns to your site, you will present them with this summary and next steps, as well as resources, so they can get unstuck. Optimize your conversion funnel - whether it's for subscribing a newsletter, buying an item, or signing up for a product.

Intelligent search and merchandising are essential tools for online retailers. eSales offers e-commerce managers AI-powered, business-oriented online merchandising that increases customer life-value. It combines Site search with Navigation, Recommendations and Ads into one integrated solution. Each component learns from the other and informs it, which leads to a more relevant user experience and higher conversions. The system can learn from visitors' behavior and anticipate their intent. It then adapts automatically to optimize product ranking to meet your business objectives. eSales automates repetitive and manual tasks, allowing the merchandising staff to focus on creative activities. The system is always on alert, so you can spot trends and respond immediately to any opportunities.