Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

GroHawk leverages NPS, CSAT, and CES metrics to gauge current customer sentiment regarding your brand. Are your employees and customers poised to resume business interactions with you? What improvements would they desire? If you need a solution for collecting customer information for Track & Trace, you can survey your employees to gauge their feelings about your new protocols as they return to work. Engage with your customers to grasp their concerns as they start shopping with you again. By gathering customer information, you can ensure compliance with government regulations while reopening your business. GroHawk comes equipped with industry-specific survey questions designed by top retail experts. You can also supplement core surveys with your own unique questions to gather feedback on various aspects of your offerings. The system generates multiple report formats, providing you with detailed insights for a deeper understanding of customer behavior and preferences. Additionally, leveraging this data can lead to informed decision-making that enhances customer satisfaction and loyalty.

Description

Previously recognized as i-GEN Solutions, Cybertech Industrial Software has been an integral part of the Cybertech Group of Companies for more than ten years. By transforming process and field data into actionable business insights through HMI, SCADA, and mobile applications, Cybertech Industrial Software generates comprehensive intelligence from basic production data. The company has consistently provided its clients with enhanced agility, efficiency, and reliability. With Cybertech Industrial Software, the Cybertech Group continues to deliver top-tier solutions across both traditional and cutting-edge platforms. The infoHAWK.net brand, part of Cybertech Industrial Software, showcases robust, purpose-driven solutions tailored for industrial applications. Whether it's overseeing plant processes or coordinating commissioning tasks, the tools offered by infoHAWK.net are essential for achieving operational success. Our products boast a rich array of features combined with straightforward pricing, ensuring they cater to immediate project requirements while also being scalable for future growth. This commitment to flexibility and performance positions Cybertech Industrial Software as a leader in the industrial software sector.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$35 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

GroHawk

Founded

2017

Country

United Kingdom

Website

www.grohawk.com

Vendor Details

Company Name

i-GEN Solutions

Website

www.i-gen.com

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Product Features

Manufacturing Execution

Document Management No 
Forecasting No 
Quality Control Yes 
Quote Management No 
Resource Management Yes 
Supplier Management No 
Supply Chain Management No 
Traceability No 

Alternatives

Alternatives

BellHawk Reviews

BellHawk

BellHawk Systems
SurveyBox Reviews

SurveyBox

YellowHawk
CHI Express Reviews

CHI Express

Logica Infotech Services
Cyber Hawk Reviews

Cyber Hawk

RapidFire Tools, a Kaseya Company
PxidaCX Reviews

PxidaCX

Pxida
Hawk-I Reviews

Hawk-I

Dark Horse Digital