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Description
GroHawk leverages NPS, CSAT, and CES metrics to gauge current customer sentiment regarding your brand. Are your employees and customers poised to resume business interactions with you? What improvements would they desire? If you need a solution for collecting customer information for Track & Trace, you can survey your employees to gauge their feelings about your new protocols as they return to work. Engage with your customers to grasp their concerns as they start shopping with you again. By gathering customer information, you can ensure compliance with government regulations while reopening your business. GroHawk comes equipped with industry-specific survey questions designed by top retail experts. You can also supplement core surveys with your own unique questions to gather feedback on various aspects of your offerings. The system generates multiple report formats, providing you with detailed insights for a deeper understanding of customer behavior and preferences. Additionally, leveraging this data can lead to informed decision-making that enhances customer satisfaction and loyalty.
Description
Focused on results, we specialize in enterprise solutions and bespoke development to help elevate your business. With a portfolio of over 250 web and mobile applications, Webxloo leverages extensive experience to benefit our clients. Our technology-driven solutions instill confidence in our customers. Webxloo’s Customer Relationship Management system enhances your business operations without adding complexity. As a business owner, you recognize the importance of making customers feel valued for long-term loyalty, and we share that understanding. That’s why we provide a CRM system tailored for effective management of sales leads, enabling you to track interactions with potential customers seamlessly. This system allows for timely follow-ups, consolidates all your contacts in one place, and delivers a comprehensive view of each client. Designed to be user-friendly, our Webxloo CRM features a minimal learning curve, ensuring your sales team can quickly adapt and utilize it efficiently. Ultimately, our goal is to empower your business with the tools needed for sustained growth and customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$35 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GroHawk
Founded
2017
Country
United Kingdom
Website
www.grohawk.com
Vendor Details
Company Name
Webxloo
Founded
2005
Country
United States
Website
webxloo.com
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management