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Description
GroHawk leverages NPS, CSAT, and CES metrics to gauge current customer sentiment regarding your brand. Are your employees and customers poised to resume business interactions with you? What improvements would they desire? If you need a solution for collecting customer information for Track & Trace, you can survey your employees to gauge their feelings about your new protocols as they return to work. Engage with your customers to grasp their concerns as they start shopping with you again. By gathering customer information, you can ensure compliance with government regulations while reopening your business. GroHawk comes equipped with industry-specific survey questions designed by top retail experts. You can also supplement core surveys with your own unique questions to gather feedback on various aspects of your offerings. The system generates multiple report formats, providing you with detailed insights for a deeper understanding of customer behavior and preferences. Additionally, leveraging this data can lead to informed decision-making that enhances customer satisfaction and loyalty.
Description
The internet serves as an excellent platform for gathering information. One method to accomplish this is through site registration, while another effective approach is conducting online surveys. With the YellowHawk Survey.Box™, users can effortlessly create surveys through an intuitive web application, enabling participants to complete the surveys and allowing for a thorough analysis of the collected data. Surveys can be utilized to gather insights from members, conduct anonymous online questionnaires, or gauge employees' genuine opinions on the organization. Additionally, you could set up an email list to obtain valuable feedback from both current and prospective clients. Furthermore, the platform can serve as a centralized tool for remote survey teams conducting traditional surveys. It is important to note that text responses are not included in the two online reports provided. However, textual results from open-ended questions can be exported in a spreadsheet format. Ultimately, SurveyBox is the perfect solution for gaining a deeper understanding of your audience, regardless of the objectives behind your research, making it an invaluable asset for any organization.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$35 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GroHawk
Founded
2017
Country
United Kingdom
Website
www.grohawk.com
Vendor Details
Company Name
YellowHawk
Country
United Kingdom
Website
www.surveybox.co.uk
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video