Average Ratings 3 Ratings

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Average Ratings 0 Ratings

Total
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Description

Start small business communication better. Our business phone solutions allow you to separate business and personal conversations. Feel more professional. Unlock the power and potential of a business number. It is a bad idea to use your personal number for business purposes. Our solution allows you to have a business number without having to purchase hardware. Both solutions add a business number to your personal phone so you can work anywhere. Grasshopper provides a solid set of communications features for your company, whether you are a solo operator or a leader of a growing team.

Description

Link multiple phone numbers to your virtual line and ensure that you never overlook a call again. Empower your team to manage numerous calls simultaneously while enjoying a OneNumber system that includes welcome greetings via IVR and a customized experience featuring a virtual receptionist and self-service options. Incoming calls are routed directly to the appropriate department based on the choices made by callers in the IVR menu, enhancing efficiency. This system brings flexibility to how your team handles calls, as calls can be forwarded straight to your employees' personal phones. You can also keep tabs on your employees' performance, analyzing every customer interaction down to the last detail. Comprehensive reports on customer calls provide daily insights regarding agent activity and call metrics. Monitor your business communications and evaluate team efficiency with timely recordings of customer conversations. With the OneNumber system, calls directed to your virtual number are seamlessly forwarded to either your own mobile or your agents' devices, eliminating the need for them to remain tethered to their landline or office desk to respond to calls. This innovative approach enhances productivity and ensures that your team is always connected, regardless of their location.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Skype Yes 
Chatdesk Yes 
Edificius Yes 
Firepoint Yes 
Google Voice Yes 
Instagram No 
Kunversion+ Yes 
LinkedIn No 
LiveChat Yes 
LogoGarden Yes 
OpenVoice Yes 
Outdoo AI Yes 
Pinterest No 
RFEM Yes 
Shift Yes 
Truecaller No 
WhatsApp No 
X (Twitter) No 
YouTube No 
Zapier Yes 

Integrations

Skype Yes 
Chatdesk No 
Edificius No 
Firepoint No 
Google Voice No 
Instagram Yes 
Kunversion+ No 
LinkedIn Yes 
LiveChat No 
LogoGarden No 
OpenVoice No 
Outdoo AI No 
Pinterest Yes 
RFEM No 
Shift No 
Truecaller Yes 
WhatsApp Yes 
X (Twitter) Yes 
YouTube Yes 
Zapier No 

Pricing Details

$14 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

GoTo

Founded

2003

Country

United States

Website

www.grasshopper.com

Vendor Details

Company Name

Vasudev

Country

India

Website

www.vasudev.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Unified Communications Yes 
Voice Quality Enhancement No 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Virtual Extensions Yes 
Web Conferencing No 

Remote Work

Collaboration Yes 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat No 
Meeting Management No 
Project Management No 
Remote Access No 
Remote Support No 
Screen Sharing No 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat No 
Web Conferencing No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Product Features

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