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Description
Gorgias is the best Shopify customer support solution. It reduces your first response time by 30% and automates as much as 30% of your support tasks. Our powerful integration allows you to edit/refund Shopify orders from Gorgias. It also allows customers to auto-respond with templates response (macros), including Shopify variables. You can also manage all customer interactions (Facebook comments, social media comments, email, etc.) from one place. All your customer interaction (Facebook messages, social media comments, chat, etc.) can be managed from one location
Description
By utilizing macros to automate routine tasks, you can effectively reduce the burden of your daily IT responsibilities. These tasks can be programmed to run at regular intervals or designated times without the need for hands-on management. The sophisticated features of the xStarter scheduler enable you to set precise launch times for your programs or tasks. You have the flexibility to execute tasks just once, on a recurring basis, or according to a more complex scheduling format. Additionally, it can operate as a Windows service, ensuring that tasks will still be executed even when no user is logged into the system. This guarantees reliability in task execution. You can send and receive emails, manage files through FTP, HTTP, and much more. For instance, you might set it up to receive daily reports via email and automatically save attachments to specified directories, or send notifications upon task completion, and download log files as needed. xStarter also allows you to record macros while you work across all applications in the Microsoft Windows ecosystem, capturing a sequence of keystrokes, mouse clicks, and movements. This feature enhances efficiency by enabling users to streamline repetitive tasks that would otherwise consume valuable time.
API Access
Has API
API Access
Has API
Integrations
5X
Blotout
CloudTalk
Ema
Equinox
Finsi
Gobot
Growave
Lyftrondata
Maestra
Integrations
5X
Blotout
CloudTalk
Ema
Equinox
Finsi
Gobot
Growave
Lyftrondata
Maestra
Pricing Details
$50.00/month
Free Trial
Free Version
Pricing Details
$39.50 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gorgias
Country
United States
Website
www.gorgias.com/
Vendor Details
Company Name
xStarter Solutions
Website
www.xstarter.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Product Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Server Management
CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring
