Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Screencapt
Screencapt allows you to record the entire screen or a selected area. You can also record a specific window. Screencapt is the ideal screen recorder because of its flexibility. Using the integrated audio recording you can also add your commentary or system sound directly into the screen recording. This is particularly useful when creating explanation videos or presentations.
Screencapt's ability to record a webcam is a special feature. You can now add your comments and reactions to the video. This makes your screen recordings more personal and professional.
Screencapt offers advanced options to record the cursor. You can choose to hide the cursor or add special effects to highlight specific actions. This is especially useful for software tutorials and demonstrations where a clear cursor view is required.
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Macro Express
With Macro Express, you can easily record, edit, and playback macros for both mouse and keyboard actions, enhancing your productivity significantly. This powerful software provides a variety of tools and features designed to streamline your workflow. A macro is essentially a way to automate tasks that you find yourself doing frequently or on a regular basis. It consists of a sequence of commands and actions that can be saved and executed whenever necessary. Whether you prefer to record your actions or build a macro from scratch, you can then play it back to automate the repetition of those commands seamlessly. The execution of macros is generally much quicker and more precise than completing tasks manually. In fact, Macro Express can quickly pay for itself after just a few hours, thanks to the boost in productivity it offers. By automating tedious and repetitive computer tasks, you can accomplish your work more efficiently and with reduced stress. This not only minimizes the physical strain on your wrists and hands but also allows you to set up repeat loops, enabling you to tackle extensive data transfers with ease. Furthermore, it enhances accuracy and helps eliminate mistakes that often arise during repetitive activities, making your work life much smoother. Overall, investing in Macro Express can lead to substantial improvements in both efficiency and comfort.
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RoboTask
RoboTask is a powerful automation software that streamlines the process of executing a variety of tasks without requiring any coding skills. This versatile program enables users to design both simple and intricate macros, incorporating features like conditional logic, loops, and custom variables for advanced automation needs. It facilitates efficient file and folder management, and includes a keyboard and mouse macro recorder. Users can simulate mouse and keyboard actions while also performing automated transfers of files via FTP, SFTP, or FTPS protocols. Additionally, RoboTask supports email automation through POP3, IMAP, and SMTP, allowing for the seamless checking, sending, and retrieving of emails, alongside SQL database automation and compatibility with Excel. It also excels in web automation tasks, such as filling out web forms and executing various web actions. The software provides tools for image manipulation, including conversion, resizing, cropping, and adding watermarks, while also allowing users to interact with the clipboard, system registry, and processes using regular expressions. Furthermore, it features a built-in HTTP web server that supports WebSockets and offers integration capabilities with Python, JavaScript, PowerShell, and more. Users have the ability to schedule macros to execute one or multiple tasks at predetermined times, enhancing their productivity and efficiency. Overall, RoboTask is an essential tool for anyone looking to automate their workflows effectively.
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