Average Ratings 7 Ratings

Total
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Average Ratings 0 Ratings

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Description

GoTo Connect gives your business a professional boost. GoTo Connect is a cloud-based, feature-rich, business phone system that helps thousands of companies in all industries and sizes to improve their communications and achieve greater success. GoTo Connect Hosted VoIP provides a wide range of features that can replace legacy landline phones such as unlimited voicemail boxes and auto attendants.

Description

In today's digital landscape, organizations aim to enhance their competitiveness while providing employees with the option of flexible hybrid work arrangements. Effective corporate communication plays a crucial role in fostering collaboration and elevating customer service. The OmniPCX Enterprise Communication Server Purple (OXE Purple) enables seamless interaction with both your teams and clients, no matter your location. With OXE Purple, each communication can transform into a valuable relationship by integrating communication capabilities directly within your business applications. To ensure uninterrupted operations, the platform features secure, high-availability technology that supports your business continuity. Utilizing a hybrid cloud infrastructure allows for a gradual modernization of your communication systems. Not only can you connect with your teams and clients from anywhere, but you can also reduce costs by incorporating communication solutions into your private cloud setup, benefiting from virtualization and extensive scalability that simplifies maintenance across all locations. Furthermore, the platform offers proficient call management options, which include features like group calls, line supervision, and advanced call filtering, enhancing overall efficiency. All these capabilities work together to create a more agile and responsive business environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ALE Connect No 
Alcatel-Lucent Rainbow No 
Clio Yes 
Enthu.ai Yes 
Google Workspace Yes 
HubSpot CRM Yes 
Kizen Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
Microsoft Dynamics 365 Yes 
Microsoft SharePoint Yes 
Nekton.ai Yes 
OmniPCX RECORD Suite No 
OpenVoice Yes 
Outdoo AI Yes 
Redtail CRM Yes 
SpiceX Yes 
Zoho CRM Yes 
Zoho Desk Yes 

Integrations

ALE Connect Yes 
Alcatel-Lucent Rainbow Yes 
Clio No 
Enthu.ai No 
Google Workspace No 
HubSpot CRM No 
Kizen No 
Microsoft 365 No 
Microsoft Azure No 
Microsoft Dynamics 365 No 
Microsoft SharePoint No 
Nekton.ai No 
OmniPCX RECORD Suite Yes 
OpenVoice No 
Outdoo AI No 
Redtail CRM No 
SpiceX No 
Zoho CRM No 
Zoho Desk No 

Pricing Details

GoTo Connect offers flexible pricing designed to meet the needs of businesses of all sizes. Our tiered plans provide access to a range of features and capabilities so organizations can choose the package that aligns with their communications goals. We frequently offer discounts and promotional rates to give even greater value to new and existing customers. With transparent, straightforward billing and no hidden fees, GoTo Connect makes it easy to budget for your communications solution. Compared to competitors, our plans emphasize both affordability and access to advanced unified communications features. Whether you’re a small business or a multi-location enterprise, GoTo Connect has an option to fit your requirements.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

GoTo

Founded

2003

Country

United States

Website

www.goto.com/connect

Vendor Details

Company Name

Alcatel-Lucent

Founded

2014

Country

France

Website

www.al-enterprise.com/en/products/platforms/omnipcx-enterprise-communication-server

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management No 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
IVR / Voice Recognition Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration No 
Voice Mail Yes 

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

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