OmniPCX Enterprise Communication Server Description

Companies want to increase their competitiveness in the digital age while giving employees the flexibility of hybrid working. Corporate communications are essential for improving customer service and working together better. OmniPCX Enterprise Communication Server Purple, (OXE Purple), allows you to communicate with customers and teams wherever you are. OXE Purple allows you to communicate within your business applications, so every interaction can become a lasting relationship. The platform's high-availability, secure technology will ensure your business continuity. You can also modernize your communications slowly with a hybrid cloud. Communicate with your customers and teams wherever you are. You can save money by adding communications to your cloud with virtualization and high scale to make maintenance easier for all sites. Efficient call management, including group calls and line supervision.

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Virtual phone system designed for businesses. All you need to manage business communications via your phone and desktop. Start at $19 per month You can make and receive business calls from your smartphone or desktop. You can make and receive calls from any smartphone or desktop using our virtual phone system. Talkroute gives you the power of an enterprise-level telephone system without the need to purchase or maintain additional equipment. Get our apps today to make business calls from your smartphone and PC.
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The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio Cloud is a full suite of Communication and Workforce Management Tools - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Web-Phones - CRM - UCaaS / CCaaS - Predictive Dialer - BPO & Outsourcing Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP Network
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Company Details

Company:
Alcatel-Lucent
Year Founded:
2014
Headquarters:
France
Website:
www.al-enterprise.com/en/products/platforms/omnipcx-enterprise-communication-server

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Product Details

Platforms
SaaS
Type of Training
Documentation
In Person
Videos
Customer Support
Phone Support
24/7 Live Support
Online

OmniPCX Enterprise Communication Server Features and Options

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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