Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Gmelius is the first collaboration platform to integrate with your tools and bring your team together. Gmelius turns email into a collaborative, flexible channel that allows all your team members to stay in touch while working from their favorite tools (e.g., Gmail, Slack or Zoom). Gmelius unites internal and external communication, while giving your team the tools they need to collaborate, such as shared inboxes and shared labels, internal emails notes, shareable project boards and email sequences, email templates and shareable email sequences.

Description

Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gmail Yes 
Slack Yes 
Desktop.com Yes 
Google Calendar Yes 
Google Cloud Platform No 
Google Meet Yes 
Google Workspace Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Outlook No 
Salesforce Yes 
Shift Yes 
Stackreaction Yes 
Station Yes 
Trello Yes 
Yahoo! Mail No 
Zoom Yes 

Integrations

Gmail Yes 
Slack Yes 
Desktop.com No 
Google Calendar No 
Google Cloud Platform Yes 
Google Meet No 
Google Workspace No 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Outlook Yes 
Salesforce No 
Shift No 
Stackreaction No 
Station No 
Trello No 
Yahoo! Mail Yes 
Zoom No 

Pricing Details

Free
Freemium plan available, and upper tiers for teams with automation advanced collaboration.
Free Trial Yes 
Free Version Yes 

Pricing Details

$5 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Gmelius

Founded

2016

Country

Switzerland

Website

gmelius.com

Vendor Details

Company Name

SharedInbox

Founded

2018

Country

India

Website

sharedinbox.co

Product Features

Collaboration

Brainstorming Yes 
Calendar Management No 
Chat / Messaging Yes 
Contact Management No 
Content Management No 
Document Management No 
Project Management Yes 
Real Time Editing No 
Task Management Yes 
Version Control No 
Video Conferencing No 

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager Yes 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker No 
Whitelisting / Blacklisting No 

Email Tracking

A/B Testing No 
Audience Segmentation No 
Campaign Management Yes 
Event-Based Notifications No 
Location Tracking Yes 
Team Management Yes 

Team Communication

Activity / News Feed Yes 
Audio Calls Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Discussion Threads Yes 
File Sharing No 
Mobile Access Yes 
Push Notifications No 
Search No 
Surveys & Feedback No 
Task Management Yes 
Video Conferencing Yes 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Alternatives

Alternatives

SharedBox Reviews

SharedBox

Everygood
Boomerang Reviews

Boomerang

Baydin
Spark Mail Reviews

Spark Mail

Readdle
Embed-bot Reviews

Embed-bot

Musbahdev Software Services