Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Glance helps you improve your digital customer engagements. Your sales rep, service representative, or trainer can instantly join the customer on your website or app and see their screen. You can then provide human-to-human guidance.
Description
You can now instantly see what your users see and help them to get onboard.
Upscope cobrowsing, the new zero-download interactive screen sharing tool, is designed for easy onboarding and support.
1. You can see what your user sees in one click.
2. Scroll and click with YOUR mouse on THEIR screen.
3. You can do this immediately via live chat or by calling them.
Integrates seamlessly with Intercom, Zendesk and Olark as well as your existing phone system.
API Access
Has API
No
API Access
Has API
No
Integrations
AWS Marketplace
Yes
Canonical Juju
Yes
ConformX
Yes
Freshchat
No
Intercom
No
LiveChat
No
MicroStack
Yes
Mir Display Server
Yes
SOLEX
Yes
Salesforce
No
Integrations
AWS Marketplace
No
Canonical Juju
No
ConformX
No
Freshchat
Yes
Intercom
Yes
LiveChat
Yes
MicroStack
No
Mir Display Server
No
SOLEX
No
Salesforce
Yes
Pricing Details
$149.00 per year
Free Trial
No
Free Version
No
Pricing Details
$18 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Glance
Founded
2000
Country
United States
Website
www.glance.cx
Vendor Details
Company Name
Upscope
Founded
2016
Country
United Kingdom
Website
upscope.io
Product Features
Screen Sharing
Annotations / Drawing Tools
Yes
Desktop / Browser Sharing
Yes
Mobile Screen Sharing
Yes
Presenter Control Management
No
Remote Control
No
Screen Capture
No
Screen Mirroring
No
Screen Recording
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
No
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
No
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Product Features
Remote Support
Diagnostic Tools
Yes
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
Yes
Session Recording
No
Session Transfer
Yes
Surveys & Feedback
No
Screen Sharing
Annotations / Drawing Tools
No
Desktop / Browser Sharing
Yes
Mobile Screen Sharing
No
Presenter Control Management
No
Remote Control
No
Screen Capture
No
Screen Mirroring
No
Screen Recording
No