Average Ratings 3 Ratings
Average Ratings 0 Ratings
Description
Front is the all-in-one customer service platform built for collaboration. Our powerful customer service platform makes five-star service attainable for over 9,000 businesses like yours.
Description
Inbotiqa's YUDOmail Intelligent Business Email Solution provides automation and case management for Enterprise clients. This allows them to reduce costs, reduce risk and achieve revenue growth. Analytics also gives them unprecedented management insight.
Enterprise-grade email and workflow system is focused on shared mailboxes with business-critical information.
100% execution is achieved, with reduced turnaround times and no email being missed. Teams can concentrate on tasks of value rather than managing email, which dramatically improves customer service and productivity.
Accountability is assured, while tracking and traceability create a clear audit trail for organisational memories and compliance as well as audit purposes.
Intelligent Business Email by Inbotiqa transforms the primary business communication channel in the world.
API Access
Has API
Yes
API Access
Has API
No
Integrations
AccessOwl
Yes
Canals
Yes
Chatra
Yes
ClickUp
Yes
CorralData
Yes
Dialpad Support
Yes
Enterpret
Yes
Forethought
Yes
GitHub
Yes
Instagram
Yes
Integrations
AccessOwl
No
Canals
No
Chatra
No
ClickUp
No
CorralData
No
Dialpad Support
No
Enterpret
No
Forethought
No
GitHub
No
Instagram
No
Pricing Details
$19.00/month/user
Starter: $19/per user/per month for minimum 2 users and maximum 10 users (billed annually)
Growth: $49/per user/per month for minimum 5 users and maximum 50 users (billed annually)
Scale: $99/per user/per month for minimum 10 users.(billed annually)
Growth: $49/per user/per month for minimum 5 users and maximum 50 users (billed annually)
Scale: $99/per user/per month for minimum 10 users.(billed annually)
Free Trial
Yes
Free Version
No
Pricing Details
Per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Front
Founded
2013
Country
United States
Website
front.com
Vendor Details
Company Name
Inbotiqa
Founded
2011
Country
London
Website
inbotiqa.com/yudo-mail/
Product Features
Collaboration
Brainstorming
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
Yes
Content Management
No
Document Management
Yes
Project Management
No
Real Time Editing
Yes
Task Management
Yes
Version Control
No
Video Conferencing
Yes
Customer Communications Management
Batch Communications
Yes
Chat / Messaging
Yes
Content Management
No
Email Distribution
Yes
Interactive Content
No
Multi-Channel Communications
Yes
On-Demand Communications
No
Personalization
Yes
Print Management
No
Template Management
No
Video Content
No
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
Yes
Community Management
Yes
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
Yes
Video Content
No
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
Yes
Knowledge Base
No
Live Chat
Yes
Performance Metrics
Yes
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Customer Success
Account Alerts
No
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
Yes
Win / Loss Analysis
No
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
Yes
Whitelisting / Blacklisting
No
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
Yes
Blogs
No
Chat / Messaging
Yes
Employee Directory
Yes
Event Calendar
Yes
File Sharing
Yes
Knowledge Management
Yes
Newsletter Management
No
Surveys & Feedback
No
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Internal Communications
App Integration
Yes
Blogs
No
Chat/Messaging
Yes
Email Management
Yes
Employee Directory
Yes
Event Calendar
Yes
Newsletter Management
No
Photo Gallery
No
Social Sharing
Yes
Survey Management
No
Telephony
No
Video Chat
No
Voice Chat
No
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Productivity
Collaboration
Yes
Database Creation
No
Document Creation
No
File Sharing
No
Notes Management
Yes
Office Suite
No
Presentation Tools
No
Project Management
Yes
Task Management
Yes
Team Chat
Yes
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
Yes
Real-time Chat
Yes
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
Team Communication
Activity / News Feed
No
Audio Calls
No
Calendar Management
Yes
Chat / Messaging
Yes
Discussion Threads
Yes
File Sharing
Yes
Mobile Access
Yes
Push Notifications
Yes
Search
No
Surveys & Feedback
No
Task Management
Yes
Video Conferencing
Yes
Team Management
Assignment Management
Yes
Commenting / Notes
Yes
Goal Setting / Tracking
Yes
Messaging
Yes
Productivity Analysis
Yes
Progress Tracking
No
Project Planning
Yes
Resource Management
No
Task Management
Yes
Third Party Integration
Yes
Time Tracking
No
Workflow Management
Access Controls/Permissions
Yes
Approval Process Control
No
Business Process Automation
No
Calendar Management
Yes
Compliance Tracking
No
Configurable Workflow
Yes
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
Yes
Third Party Integrations
Yes
Workflow Configuration
Yes
Product Features
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
Yes
Budgeting & Forecasting
No
Dashboard
Yes
Data Analysis
Yes
Key Performance Indicators
Yes
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
No
Trend / Problem Indicators
Yes
Visual Analytics
Yes
Collaboration
Brainstorming
No
Calendar Management
No
Chat / Messaging
Yes
Contact Management
Yes
Content Management
No
Document Management
Yes
Project Management
No
Real Time Editing
No
Task Management
Yes
Version Control
No
Video Conferencing
No
Dashboard
Annotations
No
Data Source Integrations
No
Functions / Calculations
No
Interactive
No
KPIs
Yes
OLAP
No
Private Dashboards
Yes
Public Dashboards
Yes
Scorecards
No
Themes
No
Visual Analytics
Yes
Widgets
Yes
Data Extraction
Disparate Data Collection
No
Document Extraction
Yes
Email Address Extraction
Yes
IP Address Extraction
No
Image Extraction
No
Phone Number Extraction
No
Pricing Extraction
No
Web Data Extraction
No
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
No
Whitelisting / Blacklisting
No
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
No
Blogs
No
Chat / Messaging
No
Employee Directory
No
Event Calendar
No
File Sharing
Yes
Knowledge Management
Yes
Newsletter Management
No
Surveys & Feedback
No
Internal Communications
App Integration
No
Blogs
No
Chat/Messaging
No
Email Management
Yes
Employee Directory
No
Event Calendar
No
Newsletter Management
No
Photo Gallery
No
Social Sharing
No
Survey Management
No
Telephony
No
Video Chat
No
Voice Chat
No
Productivity
Collaboration
No
Database Creation
No
Document Creation
No
File Sharing
Yes
Notes Management
Yes
Office Suite
No
Presentation Tools
No
Project Management
No
Task Management
Yes
Team Chat
No
Team Communication
Activity / News Feed
No
Audio Calls
No
Calendar Management
No
Chat / Messaging
No
Discussion Threads
No
File Sharing
Yes
Mobile Access
No
Push Notifications
No
Search
Yes
Surveys & Feedback
No
Task Management
Yes
Video Conferencing
No