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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Feelingstream offers immediate customer insights that enable your business to enhance efficiency, increase revenue, and foster customer loyalty. Your data remains secure on-premise, ensuring confidentiality. It provides a comprehensive view of customer interactions across various channels, including phone calls, emails, chatbots, and surveys. This transparency allows you to understand your customer engagements and identify key areas for impactful improvements. With this valuable insight, you can refine your approach to customer service, sales strategies, and product innovation. Additionally, you'll uncover which minor adjustments yield the greatest returns and where fresh, innovative ideas are needed. Implementing strategic changes empowers you to deliver precisely what your customers desire. Satisfied customers will not only return but also spread the word about your business, creating a beneficial cycle of growth and visibility. Ultimately, this synergy leads to a thriving enterprise that continually adapts to meet customer needs.

Description

Zingly empowers your customers with AI capabilities, enabling your business to scale infinitely, enhance revenue, and significantly lower expenses. Say goodbye to lengthy hold times and hello to instant communication. By engaging with customers through web and mobile platforms at any time, you can boost revenue, foster loyalty, and streamline costs. This innovative approach merges digital technology, AI, and telephony into a single collaborative customer interface, redefining omnichannel communication. Achieve impactful business results by strategically involving agents, minimizing customer hurdles, and creating opportunities for revenue generation. Experience round-the-clock sales and support, enhance customer interaction, and improve ROI. Adapt to your customers' pace and deliver an exceptionally personalized and collaborative experience to all. Zingly stands out as a quicker, more cost-effective, secure, and well-organized alternative to conventional chatbots in the market today, ensuring your business thrives in a competitive landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Clearbit No 
Docusign No 
Genesys Cloud CX Yes 
Google Cloud Platform Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft 365 No 
Microsoft Azure No 
OpenAI No 
Q2 No 
SAP Analytics Cloud Yes 
SAP Cloud Platform Yes 
Salesforce No 
Slack No 
Telia ACE Yes 
Tilde Machine Translation Yes 
Twilio No 
Wildix Yes 

Integrations

Amazon Web Services (AWS) Yes 
Clearbit Yes 
Docusign Yes 
Genesys Cloud CX No 
Google Cloud Platform No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
OpenAI Yes 
Q2 Yes 
SAP Analytics Cloud No 
SAP Cloud Platform No 
Salesforce Yes 
Slack Yes 
Telia ACE No 
Tilde Machine Translation No 
Twilio Yes 
Wildix No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Feelingstream

Founded

2015

Country

Estonia

Website

www.feelingstream.com

Vendor Details

Company Name

Zingly

Country

United States

Website

www.zingly.ai/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Alternatives

Alternatives

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