Alternatives to Zingly

Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

vtenext, the first and only All-In-One Customer Relationship Management (CRM) equipped with a BPMN engine and AI algorithms. Avoid departmental silos. They are a productivity killer. Holistic CRMs are a powerful tool that can improve the efficiency of every business area. BPMN Engine This is a natively-integrated tool that, through a graphical interface, allows to automate and digitize any type of business process. It avoids collaborators from doing tasks with low added-value and minimizes time loss and errors. Artificial Intelligence Integrated algorithms can make your organization more efficient and effective through: - automatic tickets, leads classificators Lead generation chatbot Chatbot for internal and external support OCR vtenext automates marketing, pre-sales, sales, customer service, and project management.

Userlike is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Userlike has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via Userlikes AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Userlike a GDPR-compliant customer communication solution

Botbox is a platform designed for small and medium-sized businesses to help them to onboard customers seamlessly and automate acquisition/retention via the most popular messaging apps. Smart triggers and automation make it easy to keep customers informed about your products and services via the most popular messaging platforms. Pre-built chatbots can reduce churn by 600%, increase sales, and help you increase sales. You can use chatbot templates or create your own. All you need to do is click and publish on the Website, Messenger, and WhatsApp. Botbox API allows you to connect to the apps you love to increase productivity. You can easily manage, request and design new HSM templates, opt-in users and manage your WhatsApp notification campaign without having to rely upon the IT department. Reach specific user groups with the most relevant information at the right time. Automate engagement. Analyse behaviors to set triggers.

Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction. - Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support. - Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience. - We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.

All the tools you need for a successful online company. All-in-one software that is easy to use for chat bots, email marketing and marketing automation. Gist's all in one platform means you don't have to purchase multiple subscriptions. Your team won't have to switch between multiple tools in order to understand your customers. Chatbots, forms, and automated meeting scheduling allow you to automatically qualify more leads and close more deals. Complete email marketing campaigns can be scaled to grow traffic, convert more visitors, retain customers, and increase conversions. Customers can be assisted in real time with an automated, collaborative inbox and self-service support. You can replace 8+ tools and keep all your products, customers, emails subscribers, and data in one location.

AI-driven support allows you to provide personalized, instant answers, which will make your customers feel valued, understood and appreciated, increasing their satisfaction and loyalty. Reduce operational costs with round-the-clock customer support. Your team can focus on complex issues, while AI takes care of routine queries. Streamline workflows through automated ticket management, AI recommendations in real-time, and much more. This will boost productivity and response time to drive more revenue. CX Genie's AI-driven solutions allow you to scale your support capabilities as your business grows, without compromising service quality. CX Genie's mission is to make AI available for everyone in just a few simple clicks. Replaces multiple tools by a single integrated platform. Customize solutions to meet your unique business requirements. Use advanced AI to provide smarter, faster and more accurate customer service.

Quiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents.

A leading provider of services for agents and AI-powered digital and voice automatization, we exceed customer expectations. No matter what industry, the measure for success is in the numbers. We at [24]7.ai understand the challenges faced by customer-centric companies and we know how to solve them. Our services and solutions are designed to impact the most important metrics: CSAT scores and revenue. Find out how we can make a tangible impact on your business. The [24]7.ai Engagement Cloud delivers a personalized, predictive customer experience that requires significantly less effort from you, your agents, or your customers.

Chat360 is transforming customer engagement through our multichannel conversational platform. Chat360 is trusted by over 300 global brands. It uses advanced AI to automate and simplify customer interactions. This delivers a seamless experience on all touchpoints. Our platform allows businesses to easily connect with their customers via WhatsApp, Facebook Messenger and Instagram. This creates a unified approach which enhances customer satisfaction and loyalty. Our powerful AI and Natural Language Processing capabilities allow for personalized interaction while automating routine queries. This allows your team to focus more on complex tasks. Chat360 centralizes and streamlines operations with its seamless integration into CRM, payment gateways and e-commerce platforms. Our platform also offers multilingual support that allows businesses to break down language barriers and offer localized customer experiences worldwide.

Only messaging channels can provide customers with continuous, convenient, and ongoing conversations. Only Conversocial can provide your brand preemptive, one to one, and scalable conversational CX. Join the top brands around the world who believe in the power and potential of messaging. Conversocial can help you care for your customers. Conversocial makes it easy to resolve service-related issues and increase brand loyalty. Conversocial can help you acquire more customers. Adaptive automation drives commerce by delivering memorable customer experiences and boosting sales. Engage more customers with Conversocial You can retain your customers by sending targeted messages and creating personalized customer experiences through messaging channels. One Conversocial partner used Notify to initiate over 2.5 million two-way conversations. The average open rate was 78% and engagement rate was 8%.

Expert guidance and smart solutions to help you build better relationships between your customers and employees. Our conversational platform combines humans and artificial intelligence to enable customer and employee engagement anywhere, anytime. Our award-winning orchestration platform supports this innovative virtual agent, chatbot and live chat solution. It allows you to provide seamless, consistent, accurate, personalized, and seamless omnichannel engagement on a large scale. We work with enterprises all over the globe to improve customer, employee, and contact center experiences. This helps reduce support costs and increase revenue. Our chatbots and virtual agents currently have more than 80 million conversations each year and that number is growing rapidly. The Neutrino release from V-Person, based on Creative Virtual's nearly 20-year history of providing self-service solutions that work, provides the perfect combination of conversational AI with orchestration tools.

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

Your remote option: turn paperwork into a digital experience. Engage customers with digital journeys. Optimize and drive revenue growth by gathering data. No coding required. Easy and enjoyable collection of customer data. Accelerate innovation and drive digital transformation. Customer satisfaction and customer experience can be improved. Continuously improve and optimize. Ensure compliance and legal aspects are maintained. Real-time validation of data helps to maintain data integrity. Smoothly distribute products and digitize manual processes quickly and efficiently. Enhance customer experience, empower distribution channels, and eliminate friction from the sales process. Reduce manual data collection, friction, and operational costs while maintaining data integrity. Increase your IT resources, reduce time to market, and empower business users with the ability to quickly create, deploy, and modify digital apps for any financial or insurance service use case.

Your All-in One Platform for Customer-Centric Digital Transformation Emojot’s all-in one platform allows you to unleash the full potential of your customer-centric strategy by streamlining processes, saving money, and improving the customer experience. Emojot’s tailored solutions support customers throughout their entire lifecycle, from attracting new prospects to nurturing customer loyalty. This allows for unparalleled success in a customer-driven environment. - Improve Customer Experience - Collect feedback in real-time, enabling corrective action for improved satisfaction and loyalty - Enhance online reputation: Manage your online reputation by gaining insights from customer feedback on various review platforms - Maximize revenue: Increase revenue by improving retention, identifying upsells, and advocating. - Streamline operations: Streamline processes, reduce errors, and boost efficiency, productivity, profitability.

Kapture is a powerful omnichannel Customer Experience Management platform powered by AI. It has a strong focus on customer service. Kapture adapts to changing customer expectations and transforms a good customer experience into a great one. Kapture's technology and teams are built from the ground up to focus on "the client". Built around hyper-personalization, Kapture brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued and every resolution unique. Kapture has expertise in four key industries: Retail (offline and ecommerce), BFSI, Travel, Consumer durables (consumer products and appliances), and today, it helps 1000+ businesses across 16 countries create wonderful experiences for their customers.

Supportzeal is an AI chatbot platform that provides businesses with 24/7 customer service, lead generation and growth. It addresses issues such as long wait times, inefficient support training, lead tracking and ticket volume. ChatGPT, an advanced AI, powers its AI chatbot to answer 90% of queries instantly and in 80+ languages. Multilingual support, lead collection, live monitoring and team collaboration are just some of the features. Use cases include customer service, ecommerce, knowledge management and event registration. They also include feedback collection, appointment setting, tutoring, and appointment scheduling. Supportzeal improves customer experience, team productivity and reduces costs when compared with hiring staff. AI chatbots are now affordable for businesses of all sizes thanks to competitive pricing, including a free plan as well as a 3-month discount on annual subscriptions.

Convert followers to customers. Enhance memorable experiences across all your social media channels (and do it at scale). Make your brand shoppable. Your customers will love the easy shopping experience they get on their favorite social media platforms. Show them that you care. AI-powered tools and targeted insights can help you deliver exceptional customer service and care experiences. Empathize with customers instantly and create the right brand experiences at all touchpoints. Emplifi provides everything you need for closing the CX gap. The Emplifi Social Marketing Cloud combines all the tools that global enterprises need to succeed on social networks. It's the most advanced way to manage your social media. Emplifi Social Commerce Cloud enables you to deliver modern commerce experiences your customers expect. Users can complete their journey from discovery to purchase in just a few clicks. It's the fastest way to more revenue.

Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.

Maximize and increase customer returns at all points of the customer journey. Automated customer interactions can help you create loyalty programs that generate incremental revenue. Bespeak helps small to medium businesses harness the power and potential of mobile to maximize their existing customer relationships. You can increase in-person sales and quickly pivot operations to limit in store contact. To increase your chances of interaction, response and ROI, build out your customer database that includes mobile phone numbers. To increase customer engagement and drive revenue, showcase specials, events, and new products.

Your call center will be obsolete. With all-in-one cloud messaging, transform your enterprise into a conversational powerhouse. Customer care that is always available. Your customers have a 24/7 portal to your business. Secure Transactional Messaging: Provide rich, dynamic experiences that respect data privacy and help users resolve issues. Full-Stack Platform - Leverage automation and conversational analytics to empower agents, self-service, and agent escalations. AI Deployment Mastery - "Conversationalize your brand" and increase customer satisfaction through elite UX. No more AI pilots going nowhere, no more science projects. Customers of Pypestream achieve amazing ROI. It's innovation with a proven business effect. Coronavirus has left you short of staff. It's time for Pypestream's COVID-19 customer service starter packs to go to work.

You can engage users in proactive ways, personalize interactions, automate conversations, and create user journeys using business messaging channels. Empower your team to communicate seamlessly across multiple channels and make a lasting impression. With our no-code builder, you can quickly create conversational AI bots and deploy them in no time. For more complex operations, you can add a custom function or dataset. A simple WhatsApp campaign screen allows you to send WhatsApp notifications like a pro. Our dashboards make it easy to visualize your data. With just one click, you can access all the information you need while keeping up to date with industry trends. Data security is a top priority for us. Your data is protected and secure with data centers based in the US, EU, and SEA.

Smartz Solutions is a disruptor that is reshaping contact center landscape. The traditional legacy systems have been holding businesses hostage too long with their complex infrastructures and high fees. Contact centers are tired from being burdened with disjointed, expensive systems that have a negative impact on customer and employee experience. Our AI-powered 360° experience platform is redefining contact centre experiences. We've been there. We paid for legacy systems. We had 15 systems running simultaneously (at snail's speed) to be able run our call center. We understand the frustration of not being able (sometimes even) to find data to help customers. We know how frustrating it is to have employee data scattered across multiple systems, never allowing a clear picture of the business. You don't have run your call center by losing money, opportunities, and patience. With a comprehensive tech stack you can finally have your entire customer base.

Site search should work for you. Our solution combines simple setup and out-of the-box functionality with the ability for you to have full control over your search results. Get started today with high-quality site search to scale up your business. Cludo is a user-friendly product that can be used by marketers and webmasters alike. With valuable tools and features like autocomplete, intelligent 404 pages, time-sensitive banners, and more, Cludo puts you in control of your site search solution. You deserve more than just fulfilling your searches. Cludo provides an easy-to-understand dashboard with comprehensive analytics. You can increase conversions and site time by making content decisions based upon what users are actually searching.

Accelerate your roadmap. Get to market faster and remain at the forefront the cognitive revolution. With cutting-edge technology, unlock each developer's potential. A solid foundation is the key to a good tech stack. Meya allows you to run your cognitive apps in a modern computing environment that is secure, compliant, performant, and easy to manage. Our team is constantly updating our framework to keep up with the latest in artificial intelligence research. We ensure that your cognitive app is hosted, integrated, and more. This allows you to focus on creating a great user experience. All you need to build, host, and train your cognitive app is in one place. Scale your bot quickly and take advantage the most popular messaging platforms and customer support platforms. Connect to your business backend to handle any complicated use case. Let us handle the rest.

Empowering enterprise teams with the ability to create, manage, and scale engaging chatbots. Chatbots can be used to guide customers and increase sales. Rentokil Initial increased their customer's experience with Bessie, a chatbot that can handle queries, quotes, customer service requests, and other customer service inquiries 24 hours a day. EBM provides the tools and operating model to efficiently manage, monitor, scale, and continuously improve your chatbot program to achieve the best business results. Collaborate with other teams to improve chatbots. To drive user satisfaction and business goals, identify and track high-impact content areas. Supervised learning of misunderstood answers. Omni-channel: Chatbots can be deployed wherever customers are. Our API-first approach allows seamless integrations with your backend platforms to manage your customer chatbot journey.

Conversations that increase conversions Chatbots for your website. Instabot is the most intuitive and powerful conversion chatbot platform for businesses. It understands your users and then curates information, answers queries, captures contacts and books meetings immediately. Our conversational marketing platform and experience platform has been proven to increase conversions as well as reduce costs. Instabot can be built, integrated, and launched on your website or landing page in less than 20 minutes. You can quickly leverage the data collected by Instabot and port it to your CRM, marketing automation platforms, or internal portals. Live chat with customers, rich bot analytics, optimization suggestions, and the ability to edit your bot as needed are all available once it is deployed. Instabot is a smart chatbot. Instabot uses AI functionality and natural language processing to quickly gain knowledge and answer hundreds of questions in a short time. Book Meetings in a Matter of seconds

Gleantap, a multi-channel customer engagement platform, can help you engage customers and increase loyalty. Gleantap allows businesses to harness the power and efficiency of SMS marketing and mobile push notifications to retain customers, automate their marketing, increase revenue, refers, and reviews. It includes mobile push notifications, text messaging, segmentation tools, smart analytics, segmentation tools, and smart analytics.

The world's first conversational AI platform that is human-centric and generates new ideas. We are Asia's most widely used chatbot in banking, finance and healthcare, manufacturing, travel and ecommerce. CoRover AI conversational platforms offer a variety of benefits, including increasing lead conversion rates and sales, saving money, streamlining customer support, and improving customer experience. Use cases tailored to each industry with the aim of boosting lead generation and transactions and encouraging repeat purchases. ChatBots automate and streamline repetitive functions, which can improve customer satisfaction and reduce operational costs. The world's first conversational and generative AI Platform, with proprietary cognitive AI Technology, offers managed Chatbot As A Service (CaaS), as well as self-onboarding assistance, to help organizations save money and generate revenue.

Our cloud-based, enterprise-level appointment scheduling and visitor management platform combines on-location and digital channels. It provides self-service booking and curbside pick up, online and physical queuing as well as callback requests, wait time tracking, virtual meeting support, and contact center integration. This personalized experience, whether in person or digitally enhances client engagement, increases revenue generating opportunities and balances workforce staffing. It also provides key insights that organizations can't capture using their CRMs or calendars. We are the frictionless layer that sits on top of all those technology pieces, allowing for meaningful connections through a simpler engagement process.

Automate support and increase engagement with our AI-powered WooCommerce Chatbot! Automated Customer Support Tohju AI Chatbot offers 24/7 customer support by answering common questions instantly and accurately. This will ensure that your customers get timely assistance even outside of business hours. Cart abandonment will be reduced and customer satisfaction will increase. Upload documents, and your chatbot will answer any questions. Personalized Shopping Experience The chatbot uses AI Agents to provide personalized product recommendations based upon user behavior and preferences. This not only improves the shopping experience, but also increases conversion rates and order values. No Coding required for Easy Setup Integrate Tohju's AI Chatbot into your WooCommerce store easily without any coding experience. The setup is simple and easy, allowing you start benefiting from AI driven interactions immediately.

Empower your workforce to engage customers, improve workforce productivity and gain business insights with the power generative artificial intelligence. Caju AI uses the incredible power and intelligence of artificial to understand human conversations. It analyzes messages quickly, provides smart responses and helps your team provide top-notch customer care, leading to stronger business relationships and better results. Unleash productivity and enhance customer engagement while enforcing corporate controls. Imagine it as a key collaborator, assessing messages and suggesting tailored responses. Caju AI increases your messaging efficiency across platforms like WhatsApp, SMS, Telegram and desktop. Caju's dashboard for customer experience will help you to grow your business. Get real-time insight and full control over your workforce-customer interactions.

Optimize operations and create customers that last a lifetime with intelligent, connected omnichannel experiences. Customer experience management (CEM), is the art of designing and responding to customer interactions in order to satisfy or exceed customer expectations. This can lead to increased customer satisfaction, loyalty, advocacy and advocacy. A variety of customer experience management platforms are available to help you create and deliver omnichannel experiences, track customer interactions, and track them throughout your journey. They enable organizations to collaborate better and deliver highly personalized experiences at scale. OpenText™, the Customer Experience Platform, empowers Marketing and Line of Business teams to supplement existing systems of record such as CRM and ERP to create individual experiences for data-driven omnichannel experiences at scale.

You can easily deploy new mobile edge apps for your business lines to engage customers, generate new revenue and power your operations. Braidio's conditional logic workflows are like Lego blocks that allow you to quickly create the customer experience you desire. The physical world is changing to become digitally led. To increase engagement and improve operational efficiencies, innovate and lead by creating digital customer experiences that are similar to traditional in-person experiences. Transform mundane customer interactions on the web or via mobile apps into intuitive omnichannel experiences that increase revenue and allow customers to interact in a digital world.

SaaS platform that offers 70+ Customer Experience-Flows for CRM and Marketing to mid-sized businesses and enterprises. We help you generate revenue at every touch point of your customer journey. All our CX-flows are ready-to-go so you don’t have to wait for IT or Implementation Partners’ to shine as a marketer. Manage Audiences and manage Engagement Programs, Member/get-Member, Loyalty Programmes, Discount Schemes VIP Clubs Advocacy Engines, Look at-Me Programs and many more. Your customers will be more satisfied with your customer service. Before the rest.

Insight Goat AI provides advanced AI-powered virtual assistants and chatbots that are meticulously designed to revolutionize customer engagement, and automate business processes. Our intelligent AI solutions enhance customer experience by providing instant, accurate responses on multiple communication platforms, including websites, messaging platforms, and social media. Our AI tools are perfect for businesses looking to increase operational efficiency, improve customer satisfaction and drive higher conversion rates. They streamline interactions and free valuable resources. Insight Goat AI enables your business to reduce costs while delivering a seamless experience to customers that adapts to ever-changing demands of the digital era. Our AI-powered virtual assistants can be easily integrated into your existing systems, whether you are looking to optimize your workflows or scale your customer service. Enhance your business with cutting edge AI technology and unlock new levels.

eBSEG has added numerous channels to its chatbot platform, including WhatsApp Business, Facebook Messenger, SMS, Routing To Call Center Text Agent and Siri in English, Arabic and Franco-Arab languages. eBSEG Digital Chatbot Platform supports multiple language options (English - Arabic - Franco Arab), so that customers can provide feedback and measure customer satisfaction.

WIZ Talkbots can automate basic routine tasks. Allowing Human agents to prioritize high-value customers. Customers who receive consistent service with significantly reduced wait times are more satisfied. WIZ AI Talkbots are easily scaled up and can be adapted to many business functions. Low integration costs, cost reduction opportunities and high potential return-on-investment are all possible. Our Voice AI technology delivers a conversational Voice AI experience that is human-like and delights customers in any language. Our customized Voice AI solution is handcrafted and incorporates ASEAN languages, accents, and other languages into the repertoire. Loyal customers are a great asset for any company. They keep the business running. WIZ's intelligent Talkbots will increase customer satisfaction and expand your business opportunities.

A cloud platform that is intelligent, infinitely scalable and customizable to meet all your needs. You can use the latest voice response technology to improve the quality of every interaction and build personalized, fast and efficient self-service across all channels. Artificial intelligence in your contact centre can transform your customer service. Our solutions enable dynamic conversations that are rooted in context and customer intention through intelligent automation, chatbots and virtual assistants. You'll build customer loyalty by creating a digital journey that meets the needs of your customers. You can increase your competitive edge by offering a flexible solution that is fast, efficient, seamless, and allows customers to connect with you via the channels they prefer.

Profits and revenue will increase. Improve operations. ServiceCheck's engagement tool will help you to improve engagement and gain valuable brand insights. Your customer will receive an exceptional omni-channel experience, while protecting your brand and increasing efficiency. Our intuitive, user-friendly contact center software can improve efficiency and effectiveness. It can be configured to meet both brand and local needs. Our highly-trained staff and support team have been providing 24/7 solutions to customers for over 30 years. We offer a single, unified experience across all channels, including web, mobile and digital, as well as phone, email, and social media. Let your customers do it. Our team will enhance your self-service system using our best-in class web solutions and brand insight.

Surveys are not enough to learn everything you need about your customers' decisions. Our conversational AI enhances your VOC program, eliminating survey blind spots. Our conversational AI engine, LUCI, organizes one-on-one conversations with customers that provide qualitative insights at a quantitative level. Worthix connects customer experiences with loyalty, share-of-wallet and churn to help you drive revenue, avoid misguided cost and reduce risk of strategic misses. Even the most powerful analytics can only provide limited answers to your questions.

DataOrb, an AI-first company, enables companies to operationalize customer empathy across all touchpoints. DataOrb's Customer Engagement hub allows companies to enhance their playbooks and turn insights into action with DataOrb's Customer Engagement Portal. DataOrb's AI Coach empowers employees to drive tangible improvement. Higher value, better insights, happier people, and stronger performance. Here are just a few of the ways DataOrb can make CX easier and less stressful. • Impact Increase customer satisfaction, empower agents, and increase revenue with an AI-powered customer service hub • Insights Get better visibility into customer complaints and product issues across all channels, and reduce hotspots before they affect your business. • Data Aggregate all customer interactions from every channel. DataOrb connectors centralize customer interaction data from social media, contact centers, and email.

Feelingstream provides real-time customer insights to help you improve your business' efficiency, increase revenue, and keep customers coming back. And your data? All data is secured on-premise. Feelingstream provides a comprehensive overview of customer interactions across all channels, including calls, emails, chatbots, and surveys. You will be able to see exactly what is happening in customer interactions and where you can make significant changes. This overview will give you valuable insight into how to improve your business' customer service, sales, and product development. This overview will help you identify which small changes have the greatest ROI and where you should look for new solutions. Strategic changes in your business will allow you to give your customers exactly what you want. Happy customers will return to your business for more, and tell everyone they know about it. Win-win!

Allswers transforms opinions into business insights. Allswers is an experience-management platform. Real-world data is used to inform decisions. You can create surveys that add value to your company by increasing customer loyalty and measuring quality. We can help you create surveys that give you unique insight into the experiences of your most important customers. Solutions that measure your company's value processes. Automate customer interactions and gain insight into their behavior. Analyze the attributes, benefits, and values consumers associate with your brand. Boost productivity and employee engagement by managing your employees. To ensure that you meet all standards, monitor quality indicators. Management of experience helps you identify growth opportunities. Automate tasks and create automated workflows and integrations to gain valuable insights.

InTheChat, a cloud-based digital customer service platform for enterprises, is cloud-based. InTheChat is trusted by leading brands like JPMorganChase and Mayo Clinic. It allows companies to connect with their customers via SMS, chat, email, instant messaging and chatbots. It also offers enterprise-level tools like performance reports, secure authentication and text analytics as well as skills-based routing.

Missed calls can have a significant impact on your company's day to day business. This could lead to lower sales revenue, customer satisfaction, and brand appreciation. Freespee Callback Management gives you complete control and visibility over your inbound lead management. 20% of customer calls are missed each month. Give customers another chance to purchase from you. Automated follow-ups on missed opportunities with personalized messaging that makes a difference. Sales can use contextual information to help them prioritize high-value leads. Engaging prospects through better conversations can increase conversion opportunities. Keep communication open between you and your customer by sending personalized messages to agents when they are not available or after hours. Encourage potential customers to re-engage with you. To show appreciation for their purchase, send a thank-you message.

Software that automates omnichannel contact centers to assist enterprises. Flexible, enterprise-ready software that allows you to thrive in the contactless environment. It is easy to use, and can be up and running within hours. 360-degree customer service with omnichannel ticket administration. Your Contact Center interactions can be made more human with video chat. Secure and simple debt collection software that will accelerate your debt recovery. Integrate real-time communications with no need to own or build a system. Conversational marketing leads to faster conversions and fewer queries. Truecaller for Businesses increases call pick up rates