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Description
Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation.
Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback.
Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey.
Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.
Description
Encourage your most satisfied customers to share their positive experiences by making it simple for them to leave 5-star ratings. You can fully personalize your feedback page by selecting your brand’s color palette, adding your logo or a welcome video, and choosing the review platforms that suit your business best. Create a unique QR code and a shareable link to facilitate easy access, filter the feedback according to ratings, and specifically invite your happiest customers to contribute a review! When your happiest clients provide more 5-star reviews online, it positions you as the top choice for prospective customers searching for services. Our dedicated team is available to assist you; feel free to reach out with any questions or comments using the form provided on the right, and we’ll respond promptly. We offer two flexible plan options tailored to meet the diverse needs of any business. Our plans come with no restrictive contracts or hidden fees, allowing you to cancel at any time. With unlimited custom feedback pages, branded QR codes, review filtering, contact information collection, domain white-labeling, and priority support, you’ll have everything you need to elevate your customer engagement. Additionally, we prioritize your satisfaction and aim to enhance your overall experience with our services.
API Access
Has API
API Access
Has API
Integrations
BI Book
Drupal
Google Tag Manager
HubSpot CMS Hub
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
HubSpot Service Hub
Instapage
Joomla!
Integrations
BI Book
Drupal
Google Tag Manager
HubSpot CMS Hub
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
HubSpot Service Hub
Instapage
Joomla!
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$18 per feedback page
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Feedbackly
Founded
2012
Country
Finland
Website
www.feedbackly.com
Vendor Details
Company Name
QReviews
Country
United States
Website
qreviews.co
Product Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
