Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Expressyon is a customer satisfaction software that enables businesses to measure, analyze, and improve the experiences of their customers.
This platform offers an array of tools for gathering insights through surveys, reviews, and direct feedback, enabling companies to better understand their customers' desires and expectations. With its real-time analytics dashboard, Expressyon assists businesses in recognizing satisfaction patterns, identifying areas that require enhancement, and monitoring customer sentiments across multiple engagement points.
By delivering an all-encompassing perspective on customer satisfaction, the platform empowers businesses to make strategic decisions that not only improve customer retention but also minimize churn and nurture enduring relationships with their clientele. Ultimately, Expressyon serves as a vital tool for organizations striving to create exceptional customer experiences.
Description
Companies from many industries can use zenloop to collect, group, and analyze customer feedback received through different channels. The experience management platform automatically generates tailored and individual strategies to retain customers who are satisfied and to win back churning ones after analysing the feedback. zenloop helps companies identify growth drivers and pitfalls in their customer journey and turn satisfied customers into brand advocates and minimize revenue loss from churning clients.
API Access
Has API
Yes
API Access
Has API
No
Integrations
AccessOwl
No
BI Book
No
Circula
No
Easyflow
No
Emarsys
No
Freshdesk
No
Magento
No
Salesforce Agentforce Marketing
No
Seven Senders
No
Shopify
No
Integrations
AccessOwl
Yes
BI Book
Yes
Circula
Yes
Easyflow
Yes
Emarsys
Yes
Freshdesk
Yes
Magento
Yes
Salesforce Agentforce Marketing
Yes
Seven Senders
Yes
Shopify
Yes
Pricing Details
$23/month
Lite (1 survey): $23/month
Casual (5 surveys): $39/month
PRO (unlimited): $69/month
Casual (5 surveys): $39/month
PRO (unlimited): $69/month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
DYMENSION
Founded
2011
Country
France
Website
expressyon.com
Vendor Details
Company Name
zenloop
Founded
2016
Country
Germany
Website
www.zenloop.com/en/
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
No
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes