Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 4 Ratings

Total
ease
features
design
support

Description

EvaluationsHub is a powerful feedback automation platform that helps businesses collect and organize valuable feedback from both internal and external sources. The platform offers customizable feedback methods such as surveys, documents, and meetings, and integrates seamlessly with over 1,600 software tools, including Salesforce and other major platforms. With its automated reminders and detailed reporting, EvaluationsHub makes it easy for businesses to track customer and supplier satisfaction, ensuring they can address issues before they impact their bottom line. The system allows users to run evaluations regularly, enhancing the company's ability to act on insights and improve operations without manual effort.

Description

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses capture feedback, unify insights, analyze with AI, and close the loop. With surveys, automation, reputation and case management, it enables organizations to improve experiences, reduce churn, and increase customer satisfaction across channels, locations, and functions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Zendesk
Easyflow
Facebook
HubSpot CRM
Qualtrics XM Platform
Quickwork
SentiSum
Slack
Stackreaction
SurveyMonkey
VenueSumo
WiserNotify
X (Twitter)
Zenkit Base

Integrations

Salesforce
Zendesk
Easyflow
Facebook
HubSpot CRM
Qualtrics XM Platform
Quickwork
SentiSum
Slack
Stackreaction
SurveyMonkey
VenueSumo
WiserNotify
X (Twitter)
Zenkit Base

Pricing Details

3€/managed customer/supplier
Free Trial
Free Version

Pricing Details

$199.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

EvaluationsHub

Founded

2021

Country

France

Website

evaluationshub.com

Vendor Details

Company Name

Zonka Feedback

Founded

2014

Country

India

Website

www.zonkafeedback.com

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

Blue Reviews

Blue

Explorance
Delighted Reviews

Delighted

Qualtrics
Artologik Survey&Report Reviews

Artologik Survey&Report

Artisan Global Media