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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

EmpowerReviews is an innovative platform for reputation management that enables business owners to take charge of their online presence and enhance their reputation proactively. Our advanced technology simplifies the process for small business owners, allowing them to easily solicit and oversee positive reviews, manage negative feedback, and cultivate their brand’s image on the web. We streamline the process, enabling you to dedicate more time to running your business! By maximizing efficiency, we eliminate the hours traditionally spent on generating positive reviews. Customers receive a straightforward form to share their feedback effortlessly. All customer feedback and online reviews are compiled in a centralized dashboard that showcases rating scores and reviews. Positive reviewers are seamlessly directed to key social and directory platforms such as Google and Facebook. Additionally, our system sends email notifications to keep you updated in real-time whenever feedback is submitted. While negative reviews are captured for internal evaluation, they remain unpublished to protect your brand’s reputation. Overall, EmpowerReviews is designed to support you in building a strong and favorable online presence.

Description

You can now effortlessly initiate official Amazon rating requests by utilizing the same system that powers the Request a Review function within Seller Central. This means no more manual clicks for each order or concerns about compliance, as it's an entirely automated process that adheres fully to Amazon's guidelines. In 2019, eDesk expanded its offerings by acquiring FeedbackExpress, a highly regarded tool for Amazon feedback that safely enhances seller reviews and feedback. Over time, we have absorbed valuable insights from our FeedbackExpress users and transformed them into the eDesk Feedback product that they currently appreciate. Users of FeedbackExpress have embraced the eDesk Feedback solution due to its completely compliant and automated approach to collecting feedback and reviews securely. Additionally, they value the ability to gather reviews across multiple platforms, including Amazon, eBay, Trustpilot, and Google My Business, which significantly boosts their webstore conversions. This integrated approach not only streamlines the feedback process but also enhances the overall customer experience across various online marketplaces.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$20 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Empower Reviews

Founded

2015

Country

United States

Website

www.empowerreviews.com

Vendor Details

Company Name

FeedbackExpress

Country

United Kingdom

Website

www.edesk.com/feedbackexpress/

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Alternatives

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Rize

Rize Reviews