Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
                    Your Comprehensive Solution for Customer-Focused Digital Transformation.
Unlock the true capabilities of customer-focused strategies with Emojot's comprehensive platform, designed to optimize your operations, reduce expenses, and elevate the customer journey from beginning to end.
Emojot’s customized solutions cater to every phase of the customer lifecycle, from attracting new customers to fostering long-term loyalty, ensuring exceptional outcomes in today’s customer-centric marketplace.
- Elevate Customer Experience: Gather real-time insights to implement necessary changes that enhance satisfaction and foster loyalty.
- Strengthen Online Image: Gain valuable insights into customer opinions across various review sites to maintain a positive online reputation.
- Increase Revenue: Drive revenue growth by enhancing customer retention, identifying upselling opportunities, and encouraging brand advocacy.
- Optimize Operations: Refine business processes to minimize errors while increasing efficiency, productivity, and overall profitability.
- Foster Continuous Improvement: Utilize data-driven insights to consistently refine your strategies and adapt to evolving customer needs.
                
            
        
            Description
                    Klarion is an advanced platform that leverages artificial intelligence to convert unprocessed customer feedback from various channels, such as support tickets, surveys, and reviews, into prioritized insights that can be acted upon. Instead of merely highlighting keywords or general topics, it delves deeper to reveal the root causes of customer dissatisfaction and illustrates their effects on crucial metrics like retention, reputation, and financial performance. Furthermore, Klarion facilitates the assignment of resolution tasks to the right team members, monitors the progress of these tasks, and ensures that issues do not reappear. This system allows businesses to identify persistent challenges throughout the entire customer journey, which spans from sales to support, encouraging collaboration among diverse teams to focus on the most critical issues and enabling informed decision-making to enhance customer experiences. By automating the process of feedback analysis, Klarion significantly accelerates the identification of underlying problems, helping organizations to enhance customer loyalty and minimize churn while promoting a culture of continuous improvement. Ultimately, this transformation in feedback handling not only streamlines operations but also fosters a more responsive and customer-centric business environment.
                
            
        
            API Access
            
                Has API
            
            
        
        
    
                API Access
            
                Has API
            
            
        
        
    
                Integrations
                
    
                
                    No details available.
                
            
            
            Integrations
                
    
                
                    No details available.
                
            
            
            Pricing Details
        No price information available.
        
        
    
    
    
        
        
            
                Free Trial
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Pricing Details
        No price information available.
        
        
    
    
    
        
        
            
                Free Trial
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Deployment
            
                Web-Based
            
            
        
        
    
        
        
            
                On-Premises
            
            
        
        
    
        
        
            
                iPhone App
            
            
        
        
    
        
        
            
                iPad App
            
            
        
        
    
        
        
            
                Android App
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
                Deployment
            
                Web-Based
            
            
        
        
    
        
        
            
                On-Premises
            
            
        
        
    
        
        
            
                iPhone App
            
            
        
        
    
        
        
            
                iPad App
            
            
        
        
    
        
        
            
                Android App
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
                Customer Support
            
                Business Hours
            
            
        
        
    
        
        
            
                Live Rep (24/7)
            
            
        
        
    
        
        
            
                Online Support
            
            
        
        
    
                Customer Support
            
                Business Hours
            
            
        
        
    
        
        
            
                Live Rep (24/7)
            
            
        
        
    
        
        
            
                Online Support
            
            
        
        
    
                Types of Training
            
                Training Docs
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Live Training (Online)
            
            
        
        
    
        
        
            
                In Person
            
            
        
        
    
                Types of Training
            
                Training Docs
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Live Training (Online)
            
            
        
        
    
        
        
            
                In Person
            
            
        
        
    
                Vendor Details
Company Name
Emojot
Founded
2014
Country
United States
Website
emojot.com
Vendor Details
Company Name
Klarion AI
Country
United States
Website
www.klarion.ai/
Product Features
360 Degree Feedback
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Feedback / Surveys
                                        
                                    
                                    
                                    
                                        Progress Tracking
                                        
                                    
                                    
                                    
                                        Question Library
                                        
                                    
                                    
                                    
                                        Rater Selection
                                        
                                    
                                    
                                    
                                        Self Service Portal
                                        
                                    
                                    
                                    
                                        Supports External Reviewers
                                        
                                    
                            
                        Complaint Management
                                        Case Management
                                        
                                    
                                    
                                    
                                        Complaint Classification
                                        
                                    
                                    
                                    
                                        Corrective Actions (CAPA)
                                        
                                    
                                    
                                    
                                        Customer Complaint Tracking
                                        
                                    
                                    
                                    
                                        Feedback Management
                                        
                                    
                                    
                                    
                                        Forms Management
                                        
                                    
                                    
                                    
                                        Issue Tracking
                                        
                                    
                                    
                                    
                                        Quality Assurance Management
                                        
                                    
                                    
                                    
                                        Routing
                                        
                                    
                                    
                                    
                                        Self Service Portal
                                        
                                    
                                    
                                    
                                        Social Media Monitoring
                                        
                                    
                                    
                                    
                                        Survey Management
                                        
                                    
                            
                        Customer Experience
                                        Action Management
                                        
                                    
                                    
                                    
                                        Analytics
                                        
                                    
                                    
                                    
                                        Customer Segmentation
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Feedback Management
                                        
                                    
                                    
                                    
                                        Knowledge Management
                                        
                                    
                                    
                                    
                                        Multi-Channel Collection
                                        
                                    
                                    
                                    
                                        Sentiment Analysis
                                        
                                    
                                    
                                    
                                        Survey Management
                                        
                                    
                                    
                                    
                                        Text Analysis
                                        
                                    
                                    
                                    
                                        Trend Analysis
                                        
                                    
                            
                        Customer Success
                                        Account Alerts
                                        
                                    
                                    
                                    
                                        Account Management
                                        
                                    
                                    
                                    
                                        Communication Management
                                        
                                    
                                    
                                    
                                        Customer Engagement
                                        
                                    
                                    
                                    
                                        Customer Lifecycle Management
                                        
                                    
                                    
                                    
                                        Health Score
                                        
                                    
                                    
                                    
                                        Onboarding
                                        
                                    
                                    
                                    
                                        Revenue Management
                                        
                                    
                                    
                                    
                                        Usage Tracking / Analytics
                                        
                                    
                                    
                                    
                                        Win / Loss Analysis
                                        
                                    
                            
                        Experience Management
                                        Action Management
                                        
                                    
                                    
                                    
                                        Analytics
                                        
                                    
                                    
                                    
                                        Customer Segmentation
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Feedback Management
                                        
                                    
                                    
                                    
                                        Knowledge Management
                                        
                                    
                                    
                                    
                                        Multi-Channel Collection
                                        
                                    
                                    
                                    
                                        Sentiment Analysis
                                        
                                    
                                    
                                    
                                        Survey Management
                                        
                                    
                                    
                                    
                                        Text Analysis
                                        
                                    
                                    
                                    
                                        Trend Analysis
                                        
                                    
                            
                        Referral
                                        Affiliate Marketing
                                        
                                    
                                    
                                    
                                        Campaign Management
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        Employee Referral Management
                                        
                                    
                                    
                                    
                                        Feedback Management
                                        
                                    
                                    
                                    
                                        Lead Engagement
                                        
                                    
                                    
                                    
                                        Loyalty Program
                                        
                                    
                                    
                                    
                                        Referral Tracking
                                        
                                    
                                    
                                    
                                        Rewards Management
                                        
                                    
                            
                        Reputation Management
                                        Campaign Management
                                        
                                    
                                    
                                    
                                        Gamification
                                        
                                    
                                    
                                    
                                        Response Management
                                        
                                    
                                    
                                    
                                        Review Generation
                                        
                                    
                                    
                                    
                                        Review Monitoring
                                        
                                    
                                    
                                    
                                        Sentiment Analysis
                                        
                                    
                                    
                                    
                                        Social Media Metrics
                                        
                                    
                                    
                                    
                                        Social Media Monitoring
                                        
                                    
                                    
                                    
                                        White Label
                                        
                                    
                            
                        Visitor Management
                                        Alerts/Notifications
                                        
                                    
                                    
                                    
                                        Badge Management
                                        
                                    
                                    
                                    
                                        Document Management
                                        
                                    
                                    
                                    
                                        ID Scan
                                        
                                    
                                    
                                    
                                        Pre-Registration
                                        
                                    
                                    
                                    
                                        Registration Management
                                        
                                    
                                    
                                    
                                        Self Check-in
                                        
                                    
                                    
                                    
                                        Visitor Tracking
                                        
                                    
                                    
                                    
                                        Watch List
                                        
                                    
                            
                        Workflow Management
                                        Access Controls/Permissions
                                        
                                    
                                    
                                    
                                        Approval Process Control
                                        
                                    
                                    
                                    
                                        Business Process Automation
                                        
                                    
                                    
                                    
                                        Calendar Management
                                        
                                    
                                    
                                    
                                        Compliance Tracking
                                        
                                    
                                    
                                    
                                        Configurable Workflow
                                        
                                    
                                    
                                    
                                        Customizable Dashboard
                                        
                                    
                                    
                                    
                                        Document Management
                                        
                                    
                                    
                                    
                                        Forms Management
                                        
                                    
                                    
                                    
                                        Graphical Workflow Editor
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        No-Code
                                        
                                    
                                    
                                    
                                        Task Management
                                        
                                    
                                    
                                    
                                        Third Party Integrations
                                        
                                    
                                    
                                    
                                        Workflow Configuration
                                        
                                    
                            
                        Product Features
Customer Experience
                                        Action Management
                                        
                                    
                                    
                                    
                                        Analytics
                                        
                                    
                                    
                                    
                                        Customer Segmentation
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Feedback Management
                                        
                                    
                                    
                                    
                                        Knowledge Management
                                        
                                    
                                    
                                    
                                        Multi-Channel Collection
                                        
                                    
                                    
                                    
                                        Sentiment Analysis
                                        
                                    
                                    
                                    
                                        Survey Management
                                        
                                    
                                    
                                    
                                        Text Analysis
                                        
                                    
                                    
                                    
                                        Trend Analysis
                                        
                                    
                            
                        Customer Success
                                        Account Alerts
                                        
                                    
                                    
                                    
                                        Account Management
                                        
                                    
                                    
                                    
                                        Communication Management
                                        
                                    
                                    
                                    
                                        Customer Engagement
                                        
                                    
                                    
                                    
                                        Customer Lifecycle Management
                                        
                                    
                                    
                                    
                                        Health Score
                                        
                                    
                                    
                                    
                                        Onboarding
                                        
                                    
                                    
                                    
                                        Revenue Management
                                        
                                    
                                    
                                    
                                        Usage Tracking / Analytics
                                        
                                    
                                    
                                    
                                        Win / Loss Analysis
                                        
                                    
                            
                        