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Description
Elvan is a platform designed to gather customer feedback and insights, specifically tailored for SaaS and ecommerce teams to effectively capture valuable feedback and convert it into straightforward, actionable insights. Teams are enabled to gather NPS, CSAT, CES, and targeted micro-surveys during crucial moments like post-checkout, in-app actions, or through email outreach.
Leveraging AI, Elvan analyzes qualitative feedback, uncovers recurring themes, identifies potential churn risks, and reveals opportunities for growth—all without the need for manual tagging or cumbersome spreadsheet management.
Featuring an easy setup, adaptable survey triggers, and real-time dashboards, Elvan empowers teams to comprehend customer behavior and respond swiftly to what truly matters. This platform is designed for teams that prioritize meaningful insights over superficial metrics, ensuring a focus on genuine customer engagement and satisfaction. Ultimately, Elvan streamlines the feedback process to enhance decision-making and drive business success.
Description
Effortlessly generate insightful survey questions by scanning your website in just seconds. Our innovative AI tool analyzes your site to create relevant survey inquiries, which can be embedded seamlessly into any platform. With Evo, our intelligent chatbot, automated follow-ups with customers become a breeze. Explore the responses, results, and actionable insights that emerge from your surveys. Evo methodically scans your website to recommend customized questions tailored to your needs, aligned with industry standards and best practices. You can integrate these surveys smoothly into your existing customer interactions. The AI-driven platform, TheySaid, goes a step further by probing deeper and asking personalized follow-up questions in real-time, enhancing customer engagement at the moment they are most receptive. With conversational follow-ups that feel organic, Evo facilitates ongoing dialogue to uncover richer insights. Analyze survey responses through AI-generated summaries, allowing us to identify recurring themes that require your attention. Additionally, we will help you pinpoint essential action steps to improve your services while also assessing customer satisfaction on an account-by-account basis. By leveraging this technology, you can enhance your understanding of customer needs and drive meaningful changes in your approach.
API Access
Has API
API Access
Has API
Pricing Details
$49/month
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Elvan
Founded
2025
Country
India
Website
www.elvan.ai
Vendor Details
Company Name
TheySaid
Country
United States
Website
www.theysaid.io
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
