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support

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Description

Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers. Build attentive audiences. Craft effective texts. Start free today. EZ Texting Key Features Two-Way Messaging: Allows customers to reply to messages, ask questions, or provide feedback, creating opportunities for meaningful engagement and dialogue. Mass Texting: Personalized messages sent to large groups of contacts with just a few clicks, maximizing reach and engagement. Keywords: Unique words or phrases that customers can text to a designated number, triggering automated responses or actions and streamlining communication and engagement processes. Generative AI: AI Compose and Team Inbox allows businesses to craft personalized messages and manage customer interactions. Text Templates: Pre-written content in-app for customer communication, saving time and ensuring consistency in messaging. MMS Edge: An image library and image editing tool powered by Shutterstock. Compliance: EZ Texting provides built-in compliance guidance to help navigate the legal landscape of text marketing.

Description

Enhance your revenue by engaging with customers through a versatile multi-channel conversational relationship platform. Interact with visitors on your site through various methods including voice calls, live chat, two-way texting, video communications, and social media messaging, all from a single tool. This solution is compatible with any website and can boost your conversion rates by as much as 75%. Incorporate a dedicated business line and a virtual phone system into your personal device through our easy-to-use web portal or mobile app. You can set up an IVR system, design your call flow, and activate call forwarding to ensure that no customer inquiries go unanswered. Engage with your clients effortlessly via SMS text messaging; with just a simple click on the Voizee widget on your website, clients can initiate a text conversation, and you can respond promptly. Unify all your customer interactions into a single, cohesive dashboard, regardless of the communication channel being used, ensuring streamlined management of conversations and improved customer service. By consolidating your communication efforts, you can foster stronger relationships and drive higher customer satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS Yes 
Zapier Yes 
Boostpoint Yes 
ChatGPT No 
ClickFunnels No 
Constant Contact Yes 
Contact Form 7 No 
Google Analytics No 
Gravity Forms No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Mailchimp Yes 
Shutterstock Yes 
Squarespace Yes 
Twilio No 
WordPress No 

Integrations

Axis LMS Yes 
Zapier Yes 
Boostpoint No 
ChatGPT Yes 
ClickFunnels Yes 
Constant Contact No 
Contact Form 7 Yes 
Google Analytics Yes 
Gravity Forms Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Mailchimp No 
Shutterstock No 
Squarespace No 
Twilio Yes 
WordPress Yes 

Pricing Details

$25/month
Included in All Plans:

Unlimited: Incoming Messages, Contacts, & Keywords

New Features: Realize ROI faster with AI Compose & Team Inbox with AI Reply

Live Support Chat: Monday-Friday 8am-8pm ET / 5am-5pm PT or Saturday-Sunday 9am-5pm ET / 6am-2pm PT

Growth Tools: Easily Grow your list with QR Codes, Keywords & Signup Forms

MMS Edge: Millions of Images & Image Editing Tool Powered by Shutterstock
Free Trial Yes 
Free Version No 

Pricing Details

$16 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

EZ Texting

Founded

2004

Country

United States

Website

www.eztexting.com

Vendor Details

Company Name

Voizee

Founded

2021

Website

voizee.com

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management No 
Call Reminders No 
Email Reminders No 
Online Booking Yes 
Payment Reminders Yes 
Recurring Appointments Yes 
Rescheduling No 
SMS Messaging Yes 
Two-Way Messaging Yes 

Mobile Marketing

Channel Attribution No 
Contextual Targeting No 
Coupons No 
Email Marketing No 
Engagement Monitoring No 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging Yes 
Text-to-Win No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence Yes 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win No 

SMS Survey

Alerts / Notifications Yes 
Analytics / Reporting Yes 
Audience Targeting Yes 
Campaign Management Yes 
Contact Management Yes 
Customizable Templates Yes 
Keyword Tracking Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Scheduled Messaging Yes 
Survey Builder No 
Template Management Yes 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives