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Description
Analyze data, share insights, and build your research library. Find opportunities and be a hero within your team. You can find patterns using a variety qualitative research methods, unstructured data, or video files. Dovetail is an analysis program you will love to use. Dovetail can be used to identify patterns in interviews, usability testing, surveys responses, and many other areas. Drag & drop intuitive controls make it easy to organize tags into a hierarchy. You can also add global tags to your project. You can transform qualitative data into quantitative data by adding highlights and visualize your work using a variety of charts. To add tags, simply highlight text and select the text. Transcribe video recordings to find patterns in interviews, usability tests, survey answers, and many other things. Turn qualitative data into quantitative data. You can filter, segment, and chart themes across transcripts, interview notes, survey responses, among other things.
Description
Elevate your product experience by moving past mere analytics and harnessing user insights quickly. Gather valuable feedback from targeted user groups by analyzing their traits and interactions within your product. Utilize the comprehensive Sprig platform to gain a deeper understanding of user perspectives throughout the entire product development lifecycle. Capture video snippets of user sessions coupled with their real-time feedback within the product interface. Proactively address and resolve pain points in crucial user pathways before they escalate into significant issues. Discover the preferences and dislikes of your most engaged users, as well as their suggestions for future features. Recognize behavioral trends that may contribute to user churn and develop effective strategies to mitigate them. By understanding these dynamics, you can create a more tailored experience that keeps users engaged and satisfied.
API Access
Has API
API Access
Has API
Integrations
Amplitude
Asana
CleverX
Evernote
Facebook
Feefo
Freshdesk
GitHub
Intercom
Jira Work Management
Integrations
Amplitude
Asana
CleverX
Evernote
Facebook
Feefo
Freshdesk
GitHub
Intercom
Jira Work Management
Pricing Details
$29/user/month
Free Trial
Free Version
Pricing Details
$175 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dovetail Research
Founded
2017
Country
Australia
Website
dovetail.com
Vendor Details
Company Name
Sprig
Founded
2018
Country
United States
Website
sprig.com
Product Features
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Insight Engines
AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis
Qualitative Data Analysis
Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis
UX
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
Product Features
Product Analytics
Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation
Session Replay
Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video