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Description
Our all-encompassing platform provides the insights and resources necessary for enterprise go-to-market teams to achieve optimal performance, deal after deal. Databook equips sales professionals with data-driven insights covering aspects like opportunity intelligence and buying propensity. By concentrating on account-based sales and marketing, teams can expedite their sales cycles. With the right information at their fingertips, go-to-market teams acquire a distinctive view of why businesses are prepared to purchase, the outcomes they desire, and the timing of deals likely to close. This empowers them to consistently meet or surpass their quotas. With just a few clicks, Databook enables sales representatives to produce sophisticated presentations that effectively address key decision-makers who can drive substantial deals. This streamlined approach allows for efficient pipeline filling and attracts more victories with less effort. Now, the entire go-to-market team can systematically generate and clinch significant enterprise contracts, all while utilizing an intuitive, secure, cloud-based application supported by a variety of productivity-boosting modules. Additionally, the platform fosters collaboration among teams, ensuring that everyone is aligned and informed throughout the sales process.
Description
Providing an exceptional customer experience transcends merely understanding the timing of communication; it encompasses the manner in which we engage within a complex landscape of digital platforms, devices, and channels, ultimately fostering personalized connections and significant interactions. Regardless of the medium through which we interact, our dedicated customer experience team, along with state-of-the-art tools, is primed to guarantee that your customers receive the best experience possible while maintaining a consistent representation of your brand identity. Our ecosystem is fundamentally driven by data, with analytics serving as the cornerstone of every customer engagement. Consequently, our agile and context-aware platform enhances customer lifetime value effectively. By leveraging advanced machine learning and algorithmic strategies for personalization, we address various areas such as call center fraud, gaming, marketing, content intelligence, customer insights, digital concierge services, and broader engagement endeavors. Furthermore, we offer interactive drill-down dashboards, empowering clients to uncover valuable insights and engage collaboratively in an analytics environment that inspires strategic development and innovation. This comprehensive approach not only enriches the customer experience but also solidifies the foundation for sustained business growth.
API Access
Has API
API Access
Has API
Integrations
Emissary
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Databook
Country
United States
Website
trydatabook.com
Vendor Details
Company Name
Tavisca
Founded
2008
Country
India
Website
www.tavisca.com/platforms/#customer-experience
Product Features
Sales Intelligence
CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis