Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CopiaFacts is a collection of telephony software products. It includes FaxFacts E-MailFacts VoiceFacts. FaxFacts offers a variety fax solutions including fax server, voice broadcasting, high volume personalized mail merge, fax-on demand, fax to email and vice versa. E-MailFacts improves e mail broadcasting by verifying the recipients' e mail domain before the email is actually sent. VoiceFacts offers IVR and voice broadcasting solutions. SMS is now available.
Description
iCallify delivers innovative call center software that improves customer interactions through the use of AI-driven functionalities.
Our comprehensive platform supports inbound, outbound, and blended call center operations, featuring sophisticated tools such as auto dialers, predictive dialers, power dialers, preview dialers, IVR systems, voice broadcasting, WhatsApp integration, click-to-call options, and real-time monitoring dashboards.
Engineered for growth and effectiveness, iCallify enables organizations to refine their communication approaches and enhance productivity. By concentrating on exceptional customer experiences, we provide customized solutions that cater to the distinct requirements of various industries, guaranteeing smooth integration and strong performance. iCallify stands as your dependable ally in converting telephony into a significant business advantage, helping you stay ahead in a competitive landscape.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Salesforce Sales Cloud
WhatsApp
Zoho CRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Copia
Founded
1987
Country
United States and United Kingdom
Website
www.copia.com
Vendor Details
Company Name
iCallify
Founded
2011
Website
icallify.com
Product Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management