CopiaFacts Description
CopiaFacts is a collection of telephony software products. It includes FaxFacts E-MailFacts VoiceFacts. FaxFacts offers a variety fax solutions including fax server, voice broadcasting, high volume personalized mail merge, fax-on demand, fax to email and vice versa. E-MailFacts improves e mail broadcasting by verifying the recipients' e mail domain before the email is actually sent. VoiceFacts offers IVR and voice broadcasting solutions. SMS is now available.
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This system is ideal for Telcos or companies selling callcenter services. It is multi-tenant with billing, white-labeled, and economical to operate as you choose your Voice Provider.
Our autodialer software can dramatically increase productivity by dropping busy, disconnected and unanswered lines, passing calls to real people back and answering them, and leaving messages on answering machine.
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Outlook email intelligence is more important than overload. Corporate communicators use PoliteMail to measure and improve Outlook email broadcasts to employees.
PoliteMail Software adds email analytics and responsive HTML design to Microsoft Outlook and Exchange. It also offers list management tools.
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Routee
Routee is an intelligent omnichannel communication platform. (CPaaS), Routee offers advanced Web and API automation for all industry sectors. Routee's services are powered by AMD Telecom's strong infrastructure. They enable businesses to optimize marketing and business processes.
-SMS Marketing: Custom-made messages based upon customers' individual preferences
-Email Marketing: personalized newsletters and email campaigns based upon audience behavioral data
-Transactional email: automated emails to customers regarding important data about their transactions
-Marketing Automation: Rich forms & customer data capture. Automate repetitive marketing tasks and track marketing campaigns.
-Two factor authentication: A second layer of security that includes fallback via SMS, Voice, Viber, and Missed Call
-Cloud IVR: Multilingual capabilities, including the ability to convert speech into text and text to human-sounding text
-Push Notifications: personalized web and mobile push notifications based on segmentation.
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Integrations
No Integrations at this time
Company Details
Company:
Copia
Year Founded:
1987
Headquarters:
United States and United Kingdom
Website:
www.copia.com
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Business Hours
CopiaFacts Features and Options
IVR Software
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
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