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Description
Coniq offers a comprehensive digital platform that facilitates connections between your organization and customers both in-store and online, through various interaction points. By adopting this innovative platform, you can quickly and affordably transform your business, allowing your team to better understand, anticipate, and engage with your clientele. Gain a thorough insight into your customers, brand presence, and marketing efforts. Discover an exciting customer loyalty solution designed to recognize, connect with, and reward shoppers throughout their entire journey, including before, during, and after their store visits. As the lines between physical and digital retail continue to blur, the Coniq platform becomes central to your digital transformation, providing clarity on who your shoppers are in both realms and enabling you to cultivate meaningful, personalized relationships. By comprehending your customers’ behaviors, you can foster increased sales at your retail location. Moreover, by creating a database of eager shoppers, you can strategically identify and motivate them to make a visit. This holistic approach ensures that your organization remains competitive and responsive in an ever-evolving market.
Description
At SMI, we provide innovative Retail IoT solutions that revolutionize traditional retail spaces into an interconnected and highly relevant omnichannel experience. Our aim is to assist retailers in achieving significant improvements in a connected landscape, encompassing everything from supply chain logistics to merchandising strategies and marketing initiatives. With our cloud-managed Wi-Fi and shopper location analytics, businesses can evaluate their performance based on crucial customer behavior metrics. The SMI mesh networking solution comprises all necessary elements, including a dedicated platform with a personalized portal for managing Wi-Fi services and insightful customer location analytics to assess how well stores attract and retain shoppers. By recognizing customers as soon as they enter the premises, retailers unlock opportunities for targeted communication throughout the shopper's journey, ultimately enhancing the overall buying experience with personalization and satisfaction. Such advancements not only boost engagement but also enable retailers to adapt more swiftly to consumer preferences in a rapidly evolving market.
API Access
Has API
API Access
Has API
Integrations
Pareteum Experience Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Coniq
Country
United Kingdom
Website
coniq.com
Vendor Details
Company Name
Cyscom
Website
www.sharemyinsight.com
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery