Extole is a tool that retailers, financial services companies, and consumer brands use to turn customers into advocates. Extole's enterprise platform and team consist of experts who create advocacy, referral, and engagement programs that allow brands to harness the power and sharing of customers to increase their bottom line. Extole allows marketers to engage thousands of customers, increase brand loyalty, and scale word-of mouth to acquire new customers.
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A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.
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Yuzu
Each shopper possesses distinct characteristics. Our algorithms are designed to analyze and adapt to individual shopper behaviors, ensuring a seamless and tailored experience for everyone. By leveraging a comprehensive network, we gain profound insights into shopper journeys across a vast array of retail locations. We facilitate the connection between online and offline shopping experiences across various purchasing channels, allowing us to identify, reach out to, and transform shoppers into loyal customers. Collaborating with other e-commerce platforms and retailers empowers businesses to reclaim control. After purchases, you can gain direct access to the clients of other merchants, enhancing your customer base. Furthermore, you can delight your customers with targeted offers from other stores within the network, thereby capitalizing on every interaction. Yuzu expertly recognizes each shopper and presents the ideal message and/or offer to fulfill their specific needs, effectively converting them into dedicated customers. Setting up your account and integrating our plugin takes just a few minutes, and managing your campaigns along with initiating your initial re-engagement strategies requires only a handful of clicks. This streamlined process ensures that businesses can quickly adapt and respond to their customers’ preferences, ultimately driving higher engagement and satisfaction.
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Shopkick
Shopkick, developed by Trax, is a platform designed to enhance shopper engagement by turning the shopping process into an interactive game, rewarding users for various activities such as browsing content, interacting with merchandise in stores, and completing purchases. In contrast to conventional discount strategies, Shopkick motivates consumer actions through a system of "kicks," which can be accrued by scanning product barcodes, watching promotional videos, or submitting purchase receipts. This innovative method stimulates spontaneous buying, with a significant 98% of shoppers expressing willingness to explore a new brand when it appears in the Shopkick application. The platform also delivers top-of-funnel marketing solutions, including videos, lookbooks, in-app notifications, and push alerts, designed to elevate brand visibility and influence consumer perceptions during key decision-making moments. Additionally, Shopkick equips brands with valuable first-party data and comprehensive analytics, such as demographics, geographical information, basket analysis, and buying patterns, thereby ensuring brands have full transparency and assurance in their marketing efforts. By leveraging these insights, brands can refine their strategies and better meet the needs of their target audience.
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