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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Utilize online applications designed for managing projects, customer relationships, support, billing, tracking issues, and monitoring time, among other functionalities. These tools enable the integration of data and facilitate communication with colleagues, clients, and partners seamlessly. Work flexibly from any location and on any device within secure cloud-based workspaces. Your journey begins by establishing workspaces dedicated to Intranets, Client Extranets, CRMs, or particular projects. You have the freedom to invite co-workers, customers, freelancers, and other collaborators into these workspaces. Next, select applications tailored for each workspace, such as those for managing issues, tracking sales leads, handling deals, scheduling vacations, approving documents, maintaining a wiki, operating a help desk, managing time, organizing meetings and events, processing invoices, or even developing a custom app. Every application can be customized easily without needing IT assistance. Consequently, your entire team can leverage these applications to share files, edit documents, delegate tasks, oversee projects, and collaborate online within a unified workspace. The most successful companies recognize that true collaboration transcends mere file-sharing and data management, fostering a more integrated approach to teamwork.

Description

Sidequest merges the finest elements of effective issue management with your work environment, empowering you to send, receive, and monitor both individual and team tasks seamlessly. With this tool, you can maintain a clear and collective understanding of task statuses, eliminating uncertainties such as whether a task is completed, still in progress, who is responsible, and what the deadlines are. By utilizing the capabilities of native Slack threads, you can engage in discussions directly within tasks, fostering a comprehensive task history that minimizes confusion. Every member of your Slack workspace is equipped with a personal task inbox, and you can easily establish additional shared inboxes in various channels, which are particularly useful for departments like IT, HR, and infrastructure, ensuring streamlined communication across your organization. This functionality enhances collaboration and keeps everyone on the same page, ultimately driving productivity and efficiency in your workplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Desktop.com
Google Drive
Google Workspace
Slack

Integrations

Desktop.com
Google Drive
Google Workspace
Slack

Pricing Details

$10.00/month/user
Free Trial
Free Version

Pricing Details

$1.50 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

NewtonIdeas

Website

www.comindwork.com

Vendor Details

Company Name

Sidequest

Founded

2020

Country

Germany

Website

www.getsidequest.app/

Product Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Task Management

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Task Management

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

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