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Average Ratings 0 Ratings
Description
ComTec offers enterprise-level unified communications as a service (UCaaS) and phone systems that revolutionize your business communication methods. With features ranging from on-site chat to automated messaging and seamless call transfers, we equip you with essential tools to enhance customer satisfaction and boost profitability. The transport of information—be it voice, data, or video—serves as the backbone for nearly every business today. Our dedication to client satisfaction and deep industry knowledge enables you to clearly define and accomplish your communication objectives. Whether it's deploying dedicated fiber networks or overseeing disaster recovery strategies, we assist you in creating and sustaining a robust, efficient network. ComTec stands as your trusted local partner for cloud technology solutions and comprehensive business infrastructure services. We collaborate with you to craft, implement, and oversee a tailored solution that addresses your specific technology requirements. By harnessing transparency, insightful market analysis, and considerable purchasing power, we provide services that yield significant savings on a structured basis. Choose ComTec to elevate your communication strategy and maintain a competitive edge in your industry.
Description
Newbridge provides a comprehensive UCaaS cloud contact center technology platform that encompasses Omnichannel communication, IVR, Social Media integration, Workforce Management, and office phone systems. Renowned for its cutting-edge innovation, adaptability, and cost-effectiveness, Newbridge collaborates with industry experts and partners to tailor, enhance, and maintain the personnel and processes using advanced SaaS technology. Additionally, for various technological necessities including infrastructure, IT assistance, managed service provider requirements, and cabling solutions, we depend on our reliable partners to guarantee smooth integration and execution of their offerings. This collaborative approach ensures that all aspects of the contact center function efficiently and effectively.
API Access
Has API
API Access
Has API
Integrations
CommunityWFM
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Rezcontrol
Integrations
CommunityWFM
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Rezcontrol
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ComTec
Country
United States
Website
comtecsystems.net
Vendor Details
Company Name
Newbridge Business Solutions
Founded
2003
Country
United States
Website
newbridgebusinesssolutions.com
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail