Windstream Enterprise UCaaS Description
Cloud-based communications are a reality for business leaders and IT professionals. Virtual teams are becoming more integrated due to the increase in remote workers. They can now connect and collaborate with all the tools they need to do their jobs. Unified Communications as a Service, or UCaaS, delivers that vision by offering resilient, cloud-based solutions that are more cost-effective than traditional on-premises solutions. UCaaS, a unified communication solution, is offered as a service by Windstream Enterprise. It integrates all major enterprise communication types including audio, video conference, messaging, and collaborative web functionality. UCaaS combines these tools to improve organizational workflow, operational efficiency, productivity, and overall effectiveness. It also enables a powerful customer support solution when combined with Contact Center as a Service.
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