CoreNexa Description

CoreNexa is a transformative UCaaS platform that drives channel success and delivers rich and comprehensive end-user experience. CoreNexa increases productivity and capabilities of all end users by providing a powerful Unified Communications Client, fully integrated mobile app, a class-leading Omni-channel Contact Center, and a proven administration platform. CoreNexaTM will enable you to exceed end user expectations while retaining your core abilities to sell, deliver and manage, as well as invoice. CoreNexaTM was born from a commitment to provide Channel Partners with a platform that allows them to build strong cloud communications businesses. After more than a decade of developing the best model for Partners to sell and deliver cloud communications services, manage them, and invoice them, we are now focusing on the rich user experiences that your customers want.

Integrations

No Integrations at this time

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
CoreDial
Year Founded:
2005
Headquarters:
United States
Website:
www.coredial.com/corenexa

Media

Play Video CoreNexa Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Customer Support
Phone Support
Online

CoreNexa Features and Options

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

CoreNexa Lists

CoreNexa User Reviews

Write a Review
  • Name: Andy S.
    Job Title: Technical Training Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great tool, especially in todays remote workforce enviroment

    Date: Apr 14 2020

    Summary: Lots of great features, my favorite is the ability, once the app is installed on my mobile phone, to dial out through the company hub number so I don't have to give out my personal cell #.

    Positive: Ability to control what happens to your incoming call flow, Ring phone, forward to cell, direct to VM etc... Also ability to direct where your VM is stored or sent to.

    Negative: I haven't dug deep enough into the software to find things that I do not like.

    Read More...