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Average Ratings 43 Ratings

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features
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support

Description

CollaborationRoom.ai presents an innovative virtual contact center platform, patented for its ability to facilitate engagement, management, and training of remote and hybrid agents as if they were physically together in one location. This platform features continuous video, audio, and screen sharing capabilities that foster a high level of interaction between agents and supervisors, complemented by tools for productivity, security, and coaching. Supervisors enjoy immediate insights into the performance of each agent, receiving intelligent notifications for issues that may arise, such as signs of agent distress or security breaches, while also having the ability to initiate private discussions or chats to swiftly address concerns. Agents, in turn, have quick access to assistance and coaching, fostering meaningful connections within their teams and enhancing the efficiency of training sessions. The platform also incorporates AI-driven secure workspaces that proactively identify security risks, including unauthorized mobile device use, shoulder surfing, and subcontracting, thereby ensuring compliance without the need for recording individual team members' activities. Furthermore, this level of oversight not only enhances the working environment but also empowers agents to perform at their best, knowing their security and well-being are prioritized.

Description

Experience business-oriented online meetings designed for efficiency and ease of use. Setting up and joining is a breeze, enhanced by robust collaboration features crafted by Microsoft. With just a single click, participants can connect from any device, whether you prefer an immediate meeting or scheduling one through Outlook for a later time. Each meeting comes with a unique URL that is tailored just for you. Engage in productive sessions by recording meetings, sharing your screen, and annotating PowerPoint presentations, allowing for real-time collaboration with as many as 250 attendees. Utilize interactive tools such as whiteboards, polls, and Q&A, along with integrated instant messaging to elevate your meetings further. Take control of your online gatherings expertly, with advanced options for managing participants, including the ability to mute individuals or the entire group, as well as transferring presenter authority seamlessly. Rely on secure, business-grade meetings featuring encrypted video and audio, alongside round-the-clock phone support when necessary. With industry-leading HD video quality, your online meetings will exude professionalism and reliability. Additionally, benefit from features like automatic cropping and head tracking, allowing you to concentrate on the participants during your calls for a more personal touch. Embrace the future of virtual collaboration with confidence and clarity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AlphaGen Platform No 
AnswerConnect No 
Bitrix24 No 
Ecamm Call Recorder for Skype No 
Epieos No 
Gentask No 
Gong No 
Loadbalancer.org No 
Mobile Tracker Free No 
NetFortris Comm-unity No 
OnePageCRM No 
Resolve No 
RingCentral RingCX No 
Rippling No 
Sealit No 
SmartATS No 
Splicecom No 
StatusGator No 
Wisembly No 
WorkPatterns No 

Integrations

AlphaGen Platform Yes 
AnswerConnect Yes 
Bitrix24 Yes 
Ecamm Call Recorder for Skype Yes 
Epieos Yes 
Gentask Yes 
Gong Yes 
Loadbalancer.org Yes 
Mobile Tracker Free Yes 
NetFortris Comm-unity Yes 
OnePageCRM Yes 
Resolve Yes 
RingCentral RingCX Yes 
Rippling Yes 
Sealit Yes 
SmartATS Yes 
Splicecom Yes 
StatusGator Yes 
Wisembly Yes 
WorkPatterns Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5.00 per user per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CollaborationRoom.ai

Founded

2020

Country

United States

Website

collaborationroom.ai/

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.skype.com

Product Features

Collaboration

Brainstorming No 
Calendar Management No 
Chat / Messaging No 
Contact Management No 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing No 
Task Management No 
Version Control No 
Video Conferencing No 

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing No 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Product Features

Messaging

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels No 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion No 
Video Conferencing Yes 
Voice Calling Yes 

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing Yes 
Mobile Screen Sharing Yes 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Team Chat

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels No 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion No 
Video Conferencing Yes 
Voice Calling Yes 

Video Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

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