IncognitoDesk Description

IncognitoDesk allows organizations to offer services and keep their users anonymous.
It is a great tool for community organizations and human resource teams working with sensitive communities, as well as higher education institutions to help them apply the Quebec law P-22.1.
It does this by allowing agents (like social workers) to create channels to send messages via SMS, Email from their users.

Pricing

Pricing Starts At:
$15 per month
Free Trial:
Yes

Integrations

API:
Yes, IncognitoDesk has an API
View Integrations

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Company Details

Company:
M2i3
Year Founded:
2005
Headquarters:
Canada
Website:
www.incognitodesk.com/en/
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Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Webinars
Customer Support
Phone Support
Online

IncognitoDesk Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management