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API Access
Has API
API Access
Has API
Integrations
CDG Elements
LexisNexis Predictive Modeling
Microsoft 365
Microsoft Outlook
Salesforce
Skype
Sugar Sell
Zendesk
Zendesk Sell
Integrations
CDG Elements
LexisNexis Predictive Modeling
Microsoft 365
Microsoft Outlook
Salesforce
Skype
Sugar Sell
Zendesk
Zendesk Sell
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
SaaS
iPhone App
iPad App
Android App
Windows
Mac
Linux
Deployment
SaaS
iPhone App
iPad App
Android App
Windows
Mac
Linux
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
UniVoIP
Founded
2005
Country
United States
Website
univoip.com/contact-center/
Vendor Details
Company Name
Intermedia
Founded
1991
Country
United States
Website
www.intermedia.com/products/contact-center
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics