Elfsight Reviews

Elfsight

4.5 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 2 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 4 out of 5 stars

Description

Transform your website visitors into satisfied customers by engaging them through dynamic voice and video chats. Enhance your brand presence by showcasing a face and a voice for your business, allowing real-time conversations with web visitors. Experience the simplest live chat application available, with voice and video functionalities that operate directly in the browser, eliminating the need for any downloads. Our HelpDesk feature is seamlessly integrated with the live chat tool, ensuring you stay ahead of any customer issues. Boost your social media engagement by incorporating Twitter and Facebook into your live chat experience. Enjoy effortless one-click integration with your preferred applications and plugins, making it easy to manage everything in one place. Additionally, our mobile app empowers you to handle chats and tickets on the move, ensuring you remain connected and responsive to your customers' needs. By utilizing these innovative tools, you can significantly enhance user interaction and retention on your platform.

Description

Enhance your website effortlessly without any coding skills. Elfsight widgets have empowered over 300,000 website owners to boost sales, engage users, gather leads, and much more. By utilizing these ready-made solutions, you can conserve both time and money while accelerating your business growth. Select a widget tailored to achieve any specific goal for your website. Elevate visitor interaction, drive conversions, collect leads, offer customer support, and expand your social media following. With our user-friendly editor, personalizing your widget takes just a few clicks, and you can embed it onto your site in mere seconds. Track essential metrics related to your widget to evaluate its performance and understand its real impact on your website. Save valuable time as our widgets handle various tasks for your site. Seamlessly integrate content from platforms like Instagram, Facebook, Twitter, Pinterest, and more into your website. Showcase authentic customer reviews from sources such as Facebook, Instagram, Google, Yelp, TripAdvisor, and others directly on your site. Moreover, allow your visitors to connect with you through their preferred messaging apps, like Facebook and WhatsApp, right on your webpage, fostering better communication. This approach not only enhances user experience but also builds stronger relationships with your audience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BigCommerce Yes 
CS-Cart Multi-Vendor Yes 
CS-Cart Store Builder Yes 
Facebook Yes 
Joomla! Yes 
MODX Yes 
Magento Yes 
Mailchimp Yes 
OpenCart Yes 
Shopify Yes 
Unbounce Yes 
Weebly Yes 
Wix Yes 
WordPress Yes 
Cratejoy No 
Ecwid No 
Mobirise No 
Slack Yes 
Tumblr Yes 

Integrations

BigCommerce Yes 
CS-Cart Multi-Vendor Yes 
CS-Cart Store Builder Yes 
Facebook Yes 
Joomla! Yes 
MODX Yes 
Magento Yes 
Mailchimp Yes 
OpenCart Yes 
Shopify Yes 
Unbounce Yes 
Weebly Yes 
Wix Yes 
WordPress Yes 
Cratejoy Yes 
Ecwid Yes 
Mobirise Yes 
Slack No 
Tumblr No 

Pricing Details

$9.99 per month
Free Trial No 
Free Version No 

Pricing Details

$5 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ClickDesk

Founded

2011

Country

United States

Website

www.clickdesk.com

Vendor Details

Company Name

Elfsight

Founded

2017

Country

Russia

Website

elfsight.com

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics No 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection No 
Survey Management No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Product Features

Website Builder

Auto Update Yes 
Content Import / Export Yes 
Drag & Drop No 
Invoices No 
Landing Pages / Web Forms Yes 
Newsletter Management No 
Online Booking No 
Online Store Builder No 
Pre-built Templates Yes 
Real Time Editing Yes 
SEO No 
Survey Builder No 
White Label No 

Website Optimization Tools

Competitor Analysis No 
Content Management Yes 
Keyword Research Tools No 
Link Management No 
Performance Metrics No 
Problem Area Alerts No 

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