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Description

Effortlessly connects with Webex or any other video-conferencing platforms by linking to your computer. Collaborate effectively at your workstation using a specialized stylus, with content automatically stored in the Webex application. Harnessing the capabilities of AI, it features sophisticated tools such as Webex Assistant and facial recognition technology. The Cisco Desk Pro serves as the perfect hub for work and collaboration, tailored for executives, knowledge workers, and productivity enthusiasts alike. Experience high-definition video and audio that delivers an in-meeting atmosphere comparable to face-to-face interactions. The Cisco Desk Pro is designed as a versatile all-in-one collaboration tool suitable for open offices and flexible workspaces. It operates seamlessly as either a personal or shared device, boasting an impressive 4K display, a noise-canceling microphone array, and top-quality speakers and camera. With advanced AI and analytics, it offers valuable insights to facilitate workplace transformation, ensuring that teams can work together more efficiently and effectively than ever before. Whether you're brainstorming ideas or holding important meetings, this device enhances every aspect of collaboration.

Description

See exactly who's calling, who's answering, and how your phone system is performing — without wrestling with raw CDRs or clunky built-in tools. VoIP Detective turns the call data from Cisco CallManager (CUCM), Cisco CUBE, Webex Calling, and Microsoft Teams into clear, searchable reports that anyone on your team can use. Because it installs as a virtual machine inside your own environment, your call records stay on your infrastructure — nothing is shipped off to a vendor cloud. Most teams have it deployed and pulling reports within half an hour. Managers can run their own team and call-activity reports without help from IT, while administrators get the depth they need: inbound, outbound, and hunt-group reporting (including who answered and which calls were abandoned), busy-hour analysis for staffing, network-quality troubleshooting by jitter, latency, and packet loss, gateway capacity planning, and endpoint utilization to reclaim unused licenses. The free Lite edition never expires and places no limit on users or devices. VoIP Detective Pro unlocks unlimited data retention, scheduled report delivery, emergency-call alerts, GDPR phone-number masking, CUBE analytics, and a live UCCX wallboard — all at a single flat yearly rate that doesn't change with the size of your deployment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cisco Unified Border Element (CUBE)
Cisco Unified Communications Manager
Cisco Unified Contact Center
Cisco Unity Connection
Cisco Webex
Cisco Webex Calling
Microsoft Teams

Integrations

Cisco Unified Border Element (CUBE)
Cisco Unified Communications Manager
Cisco Unified Contact Center
Cisco Unity Connection
Cisco Webex
Cisco Webex Calling
Microsoft Teams

Pricing Details

$4,495 one-time payment
Free Trial
Free Version

Pricing Details

$0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.webex.com/us/en/devices/desk-series/cisco-desk-pro.html

Vendor Details

Company Name

VoIP Detective

Founded

2019

Country

United States

Website

www.voipdetective.com

Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Product Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

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