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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.

Description

Cisco Hyperlocation offers remarkable precision in indoor positioning by leveraging your Cisco indoor Wi-Fi network. This system integrates three key Cisco innovations: the advanced Hyperlocation Aironet 4800 access point, the Connected Mobile Experiences (CMX) location engine, and the CMX Location SDK, all of which work in unison to improve both the accuracy and refresh rate for various location-based services, including navigation, engagement, and analytics. On average, it achieves an impressive location accuracy of within 1 to 3 meters for associated Wi-Fi clients. Additionally, when the Cisco CMX SDK is incorporated into mobile applications, it provides an exceptionally rapid refresh rate. The system also employs FastLocate technology, which allows for frequent location updates for connected Wi-Fi clients. With an intuitive click and drag interface, users can experience a comprehensive 360° view of Cisco's Enterprise Networking capabilities. This feature enables insight into daily office activities, allowing businesses to engage customers by offering product details and promotions tailored to their current location. Overall, Cisco Hyperlocation significantly enhances user engagement through its innovative technology.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ACF Technologies Yes 
AiRISTA Yes 
Aviz Networks Yes 
Chatterbox Yes 
Citus Yes 
Cloudonix Yes 
DVSAnalytics Yes 
Ednetics Yes 
F5 BIG-IP SSL Orchestrator Yes 
Google Cloud Contact Center AI Yes 
InfiniBox Yes 
Notus Yes 
Orna Yes 
Recovery Point Yes 
Safenet MobilePASS Yes 
SecHard Yes 
SecureRedact Yes 
Smartnumbers Yes 
Soft-ex Yes 
Vantage Point Yes 

Integrations

ACF Technologies No 
AiRISTA No 
Aviz Networks No 
Chatterbox No 
Citus No 
Cloudonix No 
DVSAnalytics No 
Ednetics No 
F5 BIG-IP SSL Orchestrator No 
Google Cloud Contact Center AI No 
InfiniBox No 
Notus No 
Orna No 
Recovery Point No 
Safenet MobilePASS No 
SecHard No 
SecureRedact No 
Smartnumbers No 
Soft-ex No 
Vantage Point No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/en/us/solutions/enterprise-networks/hyperlocation-solution/index.html

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Location Intelligence

Behavioral Analytics No 
Data Visualization No 
Demographic Data No 
Geocoding No 
Geofencing No 
Location Tracking No 
Predictive Analytics No 
Trade Area Analysis No 

Location-Based Marketing

Audience Demographics No 
Beacons (BLE) No 
Contextual Marketing No 
Footfall Analytics No 
Geofencing No 
Location Intelligence No 
Marketing Attribution No 
Marketing Automation No 
NFC No 
Personalization No 
Push Notifications No 
QR Codes No 
Reporting / Analytics No 
Social Marketing No 
Wi-Fi No 

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